> ## Documentation Index > Fetch the complete documentation index at: https://docs.vortexiq.ai/llms.txt > Use this file to discover all available pages before exploring further. # Adyen on Vortex IQ > Monitor Adyen payment health, authorisation and dispute risk, and catch settlement problems before they hit cash flow. Monitor Adyen payment health, authorisation and dispute risk, and catch settlement problems before they hit cash flow. No changes are made without the configured approval policy. Read-only operations do not modify the connected system; schedules, access scopes, API usage and data handling remain governed by Vortex IQ controls. [Connect or manage this source](https://app.vortexiq.ai/workbench/settings/sources) ยท [How connecting works](/integrations/connector-catalogue) | **26** | **9** | **Build your own** | **Ready to build yours** | **96** | | ------------------- | ---------------- | ------------------ | ------------------------ | -------------- | | performance signals | automated checks | automated fixes | workflows | API operations | ## Monitor performance 26 performance signals. Signals with an alert band can raise Nerve Centre alerts; every signal supports a merchant-configured watcher. | Signal | Outcome | Alert behaviour | What it tracks | | ------------------------------------- | ----------------------- | ------------------ | ------------------------------------------------------------------------------------- | | **Payments Health Score** | Protect revenue | Alert band 90 / 70 | Composite: auth rate x (inverse) refusal x (inverse) chargeback x settlement on-time. | | **Auth Rate Drop Alert** | Control risk and change | Alert band 97 / 92 | Description pending editorial review; the signal is live. | | **Authorisation Rate** | Control risk and change | Alert band 97 / 92 | Description pending editorial review; the signal is live. | | **Captured vs Commerce Revenue** | Grow revenue | Merchant rule | Description pending editorial review; the signal is live. | | **Chargeback Rate** | Protect revenue | Alert band 0.5 / 1 | Description pending editorial review; the signal is live. | | **Payment Volume (30d)** | Run operations | Alert band 0 / -15 | Description pending editorial review; the signal is live. | | **Refusal Rate** | Run operations | Alert band 3 / 8 | Description pending editorial review; the signal is live. | | **Support Spike on Refused Payments** | Grow revenue | Merchant rule | Description pending editorial review; the signal is live. | | **Auth Rate by Payment Method** | Customer experience | Alert band 97 / 92 | Auth Rate by Payment Method. | | **Payment Method Mix** | Customer experience | Watch only | Payment Method Mix, shown by share. | | **Refusal Reasons** | Customer experience | Watch only | Refusal Reasons, compared across items. | | **3DS Challenge Rate** | Customer experience | Merchant rule | Description pending editorial review; the signal is live. | | **Active Payment Methods** | Control risk and change | Watch only | Description pending editorial review; the signal is live. | | **Avg Transaction Value** | Customer experience | Watch only | Description pending editorial review; the signal is live. | | **Capture Rate** | Customer experience | Merchant rule | Description pending editorial review; the signal is live. | | **Chargeback Spike Alert** | Protect revenue | Alert band 0.5 / 1 | Description pending editorial review; the signal is live. | | **Chargebacks (30d)** | Protect revenue | Merchant rule | Description pending editorial review; the signal is live. | | **Dispute Win Rate** | Protect revenue | Watch only | Description pending editorial review; the signal is live. | | **Fraud Rate** | Protect revenue | Merchant rule | Description pending editorial review; the signal is live. | | **Refunds (30d)** | Protect revenue | Alert band 2 / 5 | Description pending editorial review; the signal is live. | | **Refunds vs Commerce Returns** | Protect revenue | Watch only | Description pending editorial review; the signal is live. | | **Refusal Spike Alert** | Run operations | Alert band 3 / 8 | Description pending editorial review; the signal is live. | | **Settlement Delay Alert** | Run operations | Alert band 2 / 5 | Description pending editorial review; the signal is live. | | **Settlement Pending** | Run operations | Watch only | Description pending editorial review; the signal is live. | | **Stores / Accounts** | Control risk and change | Watch only | Description pending editorial review; the signal is live. | | **Webhooks Configured** | Control risk and change | Merchant rule | Description pending editorial review; the signal is live. | ## Audit risks and opportunities A fix status appears only where the action, inputs, approval, verification and recovery controls are mapped. Candidate remediations are never executable. | Check | Severity | Outcome | Why it matters | Fix status | | ------------------------------------------------------------------ | -------- | --------------- | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | --------------------- | | **Chargeback rate above 1% (Visa/Mastercard programme threshold)** | critical | Protect revenue | Chargebacks above 1 percent cross the card-scheme programme threshold: fines and monitoring programmes begin, and processing itself is at risk. | Candidate remediation | | **Dispute rate above 1% (Visa/Mastercard threshold)** | critical | Protect revenue | 1% is the threshold Visa and Mastercard use to flag a merchant as excessive, and crossing it puts the account at risk of monitoring programs, extra fees, and in sustained cases, the ability | Candidate remediation | | **Authorisation rate below 92%** | high | Protect revenue | Authorisation below 92 percent means real customers with real money are being declined; small routing and retry changes move revenue directly. | Report only | | **Decline rate above 8%** | high | Protect revenue | More than 8% of payment attempts are being declined. Every decline is a customer who was ready to pay and did not complete the sale, so this is lost revenue at the very last step of the funn | Report only | | **Payment volume dropped >15% vs prior period** | high | Grow revenue | Payment volume dropping 15 percent against the prior period is either a real demand problem or a payments problem; distinguishing them fast protects revenue either way. | Candidate remediation | | **Refund rate spiked > 50% vs 7-day average** | high | Protect revenue | Refunds jumped more than 50% above the recent weekly average. A spike this fast and this size usually has one specific, recent cause worth finding quickly, before it settles into an ongoing | Candidate remediation | | **Refusal rate above 8%** | high | Protect revenue | A refusal rate above 8 percent points at issuer mistrust, risk-rule misconfiguration or fraud pressure; every refused legitimate payment is a completed sale lost at the till. | Report only | | **Payout overdue > 5 days vs typical schedule** | medium | Grow revenue | A payout is running more than 5 days behind this gateway's usual schedule. That is revenue already earned that has not reached the store's bank account, which affects cash flow directly rega | Candidate remediation | | **Settlement age above 5 days** | medium | Run operations | Settlement aging beyond 5 days is working capital sitting with the processor instead of in the business. | Report only | ### Build your own automated fixes 9 checks report findings on Adyen today. Turn any finding into an automated fix with a Vortex IQ workflow: **13,885 read and write operations across 229 connectors** are available as building blocks, with approval, verification and rollback on every change. ## Automate approved work Vortex IQ is integrated with **11 read** and **85 write** operations across grants, grantdisbursements, payment links, storedpaymentmethods, cancels, grantoffers on Adyen. Combine them with anything from the **13,885 operations across 229 connectors** to automate the work in your own words. Changes follow the merchant's configured approval policy: the target, proposed change, affected records, risk, reversibility and verification plan are shown before execution. Read-only operations do not modify the connected system. [Create a workflow](https://app.vortexiq.ai/workbench/flows/create?connector=adyen) | Resource | Read operations | Write operations | | -------------------- | --------------- | ---------------- | | grants | 2 | 1 | | grantdisbursements | 2 | 1 | | payment links | 1 | 2 | | storedpaymentmethods | 1 | 2 | | cancels | 0 | 2 | | grantoffers | 2 | 0 | | payments | 0 | 2 | | sessions | 1 | 1 | Signed-in users see the full catalogue in the workflow builder, filtered to the sources they have connected. ### Ready to build your first Adyen workflow Pick a trigger, add the operations above as steps, and every step that changes data pauses for your approval. Monitoring and audits are live now and can start any workflow you build. *** *Generated from the connector capability graph. Counts reflect the servable registry after alias normalisation and de-duplication, and refresh automatically when the registry changes.*