> ## Documentation Index > Fetch the complete documentation index at: https://docs.vortexiq.ai/llms.txt > Use this file to discover all available pages before exploring further. # Braintree on Vortex IQ > Monitor Braintree payment health, authorisation and dispute risk, and catch settlement problems before they hit cash flow. Monitor Braintree payment health, authorisation and dispute risk, and catch settlement problems before they hit cash flow. No changes are made without the configured approval policy. Read-only operations do not modify the connected system; schedules, access scopes, API usage and data handling remain governed by Vortex IQ controls. [Connect or manage this source](https://app.vortexiq.ai/workbench/settings/sources) ยท [How connecting works](/integrations/connector-catalogue) | **18** | **5** | **Build your own** | **Ready to build yours** | **7** | | ------------------- | ---------------- | ------------------ | ------------------------ | -------------- | | performance signals | automated checks | automated fixes | workflows | API operations | ## Monitor performance 18 performance signals. Signals with an alert band can raise Nerve Centre alerts; every signal supports a merchant-configured watcher. | Signal | Outcome | Alert behaviour | What it tracks | | ----------------------------------------- | --------------- | -------------------- | ---------------------------------------------------------------------------------------------------------------------- | | **Decline Spike vs Checkout Funnel Drop** | Protect revenue | Merchant rule | When Braintree declines spike, does commerce checkout completion drop? If yes, declines are causing real revenue loss. | | **Recoverable Revenue (decline-driven)** | Protect revenue | Merchant rule | Total value leaked through soft declines that retry / dunning could recover next month. | | **3DS Abandonment Rate** | Protect revenue | Alert band 15 / 30 | Customers who hit the 3DS challenge and bail. High = checkout friction. | | **Average Transaction** | Run operations | Alert band 0 / -15 | Mean transaction amount - basket-size signal. | | **Avg Settlement Time (days)** | Run operations | Alert band 2 / 5 | Mean days from submission to funds settled. | | **Chargeback Rate** | Protect revenue | Alert band 0.5 / 0.9 | Chargebacks as a share of transactions. Above 0.9% approaches the card-scheme cap. | | **Decline Rate** | Protect revenue | Alert band 5 / 8 | Share of attempts declined / rejected. Soft declines are recoverable. | | **Dispute Rate** | Protect revenue | Alert band 0.5 / 1 | All disputes (chargeback + pre-arbitration + retrieval) as a share of transactions. | | **Oldest Pending Payout (days)** | Protect revenue | Alert band 2 / 5 | Age of the oldest unsettled batch - cash-flow risk if it climbs. | | **Pending Payouts** | Run operations | Merchant rule | Value submitted for settlement but not yet funded. | | **Refund Rate** | Protect revenue | Alert band 3 / 8 | Refunded value as a share of processed value. | | **Refund Volume** | Protect revenue | Merchant rule | Total refunded amount in the window. | | **Success Rate** | Run operations | Alert band 95 / 90 | Share of attempts that authorise / settle. Below 90% needs attention. | | **Top Decline Reasons** | Protect revenue | Merchant rule | Processor response reasons (insufficient\_funds, do\_not\_honor, expired\_card) - each has a different fix. | | **Top Payment Methods** | Run operations | Merchant rule | Mix of card / PayPal / Venmo / wallet instruments. | | **Total Transactions** | Run operations | Watch only | Count of transactions processed in the window. | | **Total Volume** | Run operations | Alert band 0 / -15 | Gross processed transaction value over the window. | | **Volume Trend** | Run operations | Alert band 0 / -15 | Processed volume over time to spot regressions and seasonality. | ## Audit risks and opportunities A fix status appears only where the action, inputs, approval, verification and recovery controls are mapped. Candidate remediations are never executable. | Check | Severity | Outcome | Why it matters | Fix status | | ------------------------------------------------------------------------ | -------- | --------------- | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | --------------------- | | **Dispute rate above 1% (Visa/Mastercard threshold)** | critical | Protect revenue | 1% is the threshold Visa and Mastercard use to flag a merchant as excessive, and crossing it puts the account at risk of monitoring programs, extra fees, and in sustained cases, the ability | Candidate remediation | | **Decline rate above 8%** | high | Protect revenue | More than 8% of payment attempts are being declined. Every decline is a customer who was ready to pay and did not complete the sale, so this is lost revenue at the very last step of the funn | Report only | | **Refund rate spiked > 50% vs 7-day average** | high | Protect revenue | Refunds jumped more than 50% above the recent weekly average. A spike this fast and this size usually has one specific, recent cause worth finding quickly, before it settles into an ongoing | Candidate remediation | | **3DS challenge friction , > 30% of qualifying transactions abandoned** | medium | Protect revenue | More than 3 in 10 shoppers who reach a 3D Secure identity challenge are abandoning it rather than completing it. These are customers who already committed to buying and entered payment detai | Candidate remediation | | **Payout overdue > 5 days vs typical schedule** | medium | Grow revenue | A payout is running more than 5 days behind this gateway's usual schedule. That is revenue already earned that has not reached the store's bank account, which affects cash flow directly rega | Candidate remediation | ### Build your own automated fixes 5 checks report findings on Braintree today. Turn any finding into an automated fix with a Vortex IQ workflow: **13,885 read and write operations across 229 connectors** are available as building blocks, with approval, verification and rollback on every change. ## Automate approved work Vortex IQ is integrated with **1 read** and **6 write** operations across graphqls, merchantdisputeadvancedsearchs, merchantdisputeevidences, merchantsettlementbatchsummarys, merchanttransactions, merchanttransactionadvancedsearchs on Braintree. Combine them with anything from the **13,885 operations across 229 connectors** to automate the work in your own words. Changes follow the merchant's configured approval policy: the target, proposed change, affected records, risk, reversibility and verification plan are shown before execution. Read-only operations do not modify the connected system. [Create a workflow](https://app.vortexiq.ai/workbench/flows/create?connector=braintree) | Resource | Read operations | Write operations | | ---------------------------------- | --------------- | ---------------- | | graphqls | 0 | 1 | | merchantdisputeadvancedsearchs | 0 | 1 | | merchantdisputeevidences | 0 | 1 | | merchantsettlementbatchsummarys | 0 | 1 | | merchanttransactions | 1 | 0 | | merchanttransactionadvancedsearchs | 0 | 1 | | merchanttransactionrefunds | 0 | 1 | Signed-in users see the full catalogue in the workflow builder, filtered to the sources they have connected. ### Ready to build your first Braintree workflow Pick a trigger, add the operations above as steps, and every step that changes data pauses for your approval. Monitoring and audits are live now and can start any workflow you build. *** *Generated from the connector capability graph. Counts reflect the servable registry after alias normalisation and de-duplication, and refresh automatically when the registry changes.*