> ## Documentation Index
> Fetch the complete documentation index at: https://docs.vortexiq.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Chartbeat on Vortex IQ

> Monitor traffic, conversion and tracking integrity from Chartbeat, and catch instrumentation breaks before decisions are made on bad data.

Monitor traffic, conversion and tracking integrity from Chartbeat, and catch instrumentation breaks before decisions are made on bad data.

No changes are made without the configured approval policy. Read-only operations do not modify the connected system; schedules, access scopes, API usage and data handling remain governed by Vortex IQ controls.

[Connect or manage this source](https://app.vortexiq.ai/workbench/settings/sources) · [How connecting works](/integrations/connector-catalogue)

| **13**              | **6**            | **Build your own** | **Ready to build yours** | **5**          |
| ------------------- | ---------------- | ------------------ | ------------------------ | -------------- |
| performance signals | automated checks | automated fixes    | workflows                | API operations |

## Monitor performance

13 performance signals. Signals with an alert band can raise Nerve Centre alerts; every signal supports a merchant-configured watcher.

| Signal                      | Outcome         | Alert behaviour    | What it tracks                                                                                                                                |
| --------------------------- | --------------- | ------------------ | --------------------------------------------------------------------------------------------------------------------------------------------- |
| **Real-Time Users**         | Grow revenue    | Alert band 0 / -15 | Concurrents on the site right now - Chartbeat's signature live pulse; a collapse to zero means tracking is broken.                            |
| **Session Conversion Rate** | Grow revenue    | Alert band 2 / 1   | Sessions that complete a goal - cross-checked against the ecom platform's own order-conversion rate to surface engagement-without-conversion. |
| **Sessions**                | Grow revenue    | Alert band 0 / -10 | Sessions on the property over the trailing window - the audience-volume baseline every other card is read against.                            |
| **Avg Session Duration**    | Grow revenue    | Alert band 0 / -10 | Average engaged time per session - Chartbeat's core editorial-quality signal.                                                                 |
| **Bounce Rate**             | Protect revenue | Alert band 40 / 60 | Share of single-page, low-engagement sessions - lower is better.                                                                              |
| **Cart Abandonment Rate**   | Protect revenue | Alert band 60 / 75 | Share of carts started but not completed - lower is better.                                                                                   |
| **Goal Completions**        | Grow revenue    | Alert band 0 / -10 | Count of completed goals (signups, purchases, key events) in the window.                                                                      |
| **New Users**               | Grow revenue    | Alert band 0 / -10 | First-time visitors in the window - the top of the audience funnel.                                                                           |
| **Pageviews per Session**   | Grow revenue    | Alert band 3 / 1.5 | Depth of browsing per session - how far readers travel through the site.                                                                      |
| **Returning Users**         | Grow revenue    | Alert band 0 / -10 | Loyal audience returning in the window - the retention counterpart to New Users.                                                              |
| **Top Pages**               | Grow revenue    | Alert band 0 / -10 | Highest-traffic pages by pageviews / concurrents - where the audience is right now.                                                           |
| **Top Traffic Sources**     | Grow revenue    | Alert band 0 / -10 | Referrers driving the audience - search, social, direct and link channels ranked by volume.                                                   |
| **Users**                   | Grow revenue    | Alert band 0 / -10 | Total unique users in the window - New plus Returning combined.                                                                               |

## Audit risks and opportunities

A fix status appears only where the action, inputs, approval, verification and recovery controls are mapped. Candidate remediations are never executable.

| Check                                                                     | Severity | Outcome         | Why it matters                                                                                                                                                                                 | Fix status  |
| ------------------------------------------------------------------------- | -------- | --------------- | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ----------- |
| **Key events not configured (purchase event firing but conversions = 0)** | critical | Grow revenue    | The property has meaningful traffic but reports zero conversions, which almost never means zero sales; it means the tool cannot see the sales that are happening. Every conversion-based repor | Report only |
| **Attribution divergence with ecommerce platform > 25% over 30d**         | high     | Protect revenue | Analytics showing conversions while the store records zero orders (or the reverse) means one of the two systems is wrong; every decision made on the divergent numbers is at risk.             | Report only |
| **Cart abandonment rate above 75%**                                       | high     | Protect revenue | Three out of four shoppers who add something to their cart leave without buying it. These are the closest prospects the store has, people who already decided they wanted a specific product,  | Report only |
| **Session conversion rate below 1%**                                      | high     | Grow revenue    | Fewer than 1 in 100 sessions convert. At this rate the store needs a large multiple of today's traffic just to hold revenue flat, so the most efficient lever right now is fixing conversion,  | Report only |
| **Average engagement time below 30 seconds**                              | medium   | Grow revenue    | Under 30 seconds of engaged time is barely enough to read a headline, let alone consider a product. Visitors this disengaged are unlikely to convert on this visit or return for another, so t | Report only |
| **Bounce rate above 70% over 30d**                                        | medium   | Protect revenue | Seven in ten visitors are leaving after one page. Whatever is bringing them, an ad, a search result, a link, is not being matched by what they find when they arrive, and every one of those v | Report only |

### Build your own automated fixes

6 checks report findings on Chartbeat today. Turn any finding into an automated fix with a Vortex IQ workflow: **13,885 read and write operations across 229 connectors** are available as building blocks, with approval, verification and rollback on every change.

## Automate approved work

Vortex IQ is integrated with **5 read** and **0 write** operations across historicalconversionseries, historicaltrafficseries, livequickstats, livereferrers, livetoppages on Chartbeat. Combine them with anything from the **13,885 operations across 229 connectors** to automate the work in your own words.

Changes follow the merchant's configured approval policy: the target, proposed change, affected records, risk, reversibility and verification plan are shown before execution. Read-only operations do not modify the connected system.

[Create a workflow](https://app.vortexiq.ai/workbench/flows/create?connector=chartbeat)

<Accordion title="Browse the operations you can build with">
  | Resource                   | Read operations | Write operations |
  | -------------------------- | --------------- | ---------------- |
  | historicalconversionseries | 1               | 0                |
  | historicaltrafficseries    | 1               | 0                |
  | livequickstats             | 1               | 0                |
  | livereferrers              | 1               | 0                |
  | livetoppages               | 1               | 0                |

  Signed-in users see the full catalogue in the workflow builder, filtered to the sources they have connected.
</Accordion>

### Ready to build your first Chartbeat workflow

Pick a trigger, add the operations above as steps, and every step that changes data pauses for your approval. Monitoring and audits are live now and can start any workflow you build.

***

*Generated from the connector capability graph. Counts reflect the servable registry after alias normalisation and de-duplication, and refresh automatically when the registry changes.*
