> ## Documentation Index
> Fetch the complete documentation index at: https://docs.vortexiq.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Costco SIP on Vortex IQ

> Monitor Costco SIP listings, account health and orders, and catch suppressions and sync problems before they cost sales.

Monitor Costco SIP listings, account health and orders, and catch suppressions and sync problems before they cost sales.

No changes are made without the configured approval policy. Read-only operations do not modify the connected system; schedules, access scopes, API usage and data handling remain governed by Vortex IQ controls.

[Connect or manage this source](https://app.vortexiq.ai/workbench/settings/sources) · [How connecting works](/integrations/connector-catalogue)

| **41**              | **4**            | **Build your own** | **Ready to build yours** | **5**          |
| ------------------- | ---------------- | ------------------ | ------------------------ | -------------- |
| performance signals | automated checks | automated fixes    | workflows                | API operations |

## Monitor performance

41 performance signals. Signals with an alert band can raise Nerve Centre alerts; every signal supports a merchant-configured watcher.

| Signal                           | Outcome                 | Alert behaviour   | What it tracks                                                                                                                                                          |
| -------------------------------- | ----------------------- | ----------------- | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| **Costco vs DTC Pricing Parity** | Protect revenue         | Merchant rule     | Items where the wholesale unit cost we charge Costco is materially below our own DTC list price ,  MAP-compliance + margin signal.                                      |
| **Item Delisting Burst (24h)**   | Grow revenue            | Merchant rule     | Multiple items moved from active -> delisted in 24h ,  usually a category-wide ranging review. Direct revenue blocker; investigate the same day.                        |
| **Items Delisted This Week**     | Run operations          | Merchant rule     | Items flipped from active -> delisted in the last 7 days. Direct shelf-loss; chase reasons within 24h.                                                                  |
| **Last Successful Inbound**      | Run operations          | Merchant rule     | Hours since the last successfully-parsed inbound file. >36h on a working day = something has stopped.                                                                   |
| **POs Missing ASN**              | Run operations          | Merchant rule     | Open POs where the ship-by has passed and no ASN has been dropped to /outbox. Action immediately.                                                                       |
| **Active Listings**              | Catalogue quality       | Watch only        | Active Listings as exposed by the Costco SIP integration. The metric is computed from the latest available data and refreshed on the standard data refresh              |
| **Average Order Value**          | Run operations          | Watch only        | Average Order Value as exposed by the Costco SIP integration. The metric is computed from the latest available data and refreshed on the standard data refresh          |
| **Average PO Value**             | Run operations          | Watch only        | Average \$ per PO. Falling AVP at steady PO count = Costco buyers ranging fewer SKUs per order.                                                                         |
| **Buyer Messages Unread**        | Run operations          | Watch only        | Buyer Messages Unread as exposed by the Costco SIP integration. The metric is computed from the latest available data and refreshed on the standard data refresh        |
| **Chargeback Risk (30d)**        | Protect revenue         | Merchant rule     | Estimated \$ chargebacks from late ASNs + fill-rate misses + ACK failures. Costco aggressively charges back; this is recoverable margin.                                |
| **Costco Account Health Score**  | Protect revenue         | Merchant rule     | Composite ,  feed-uptime × on-time-ASN-rate × inverse(chargeback-value) × inverse(delisted-items).                                                                      |
| **Costco Issues in Jira**        | Protect revenue         | Merchant rule     | Open Jira tickets referencing a Costco PO or chargeback. Ageing tickets = unrecovered chargebacks + un-resolved ranging risk.                                           |
| **Costco POs via ShipBob (SLA)** | Protect revenue         | Merchant rule     | Costco PO ship-by SLA isolated to orders fulfilled through ShipBob ,  separates 3PL performance from internal-warehouse performance.                                    |
| **Daily PO Count**               | Grow revenue            | Watch only        | POs received per day. Steady-state cadence; flat days are usually weekends/holidays.                                                                                    |
| **Deduction Pattern**            | Run operations          | Watch only        | Top 10 deduction reason codes by \$ value. Identifies systemic issues vs one-off events.                                                                                |
| **Error Pattern (7d)**           | Run operations          | Watch only        | Top 5 parse-error codes across inbound + outbound files. Identifies systemic vs transient issues.                                                                       |
| **File-Volume Anomaly**          | Run operations          | Merchant rule     | Daily inbound + outbound file count vs rolling baseline. Sudden volume drop or spike both deserve attention.                                                            |
| **Fill Rate**                    | Run operations          | Merchant rule     | Units shipped / units ordered across all POs. Below 98% triggers Costco's vendor-scorecard penalty.                                                                     |
| **Invoiced Value (30d)**         | Run operations          | Alert band 0 / -5 | Total \$ invoiced to Costco. Cross-check with weekly\_po\_value; persistent gaps = un-invoiced fulfilled POs.                                                           |
| **Item-Master Sync Status**      | Protect revenue         | Merchant rule     | Items currently flagged 'pending review' or 'delisted' in Costco's catalogue ,  proxy for ranging risk.                                                                 |
| **Items Active**                 | Run operations          | Watch only        | Total items listed as active in Costco's catalogue. Baseline for delisting alerts.                                                                                      |
| **Items Pending Review**         | Run operations          | Merchant rule     | Items Costco has flagged for review (case-pack mismatch, GTIN error, label issue). Resolve before they delist.                                                          |
| **Items with Field Drift**       | Run operations          | Merchant rule     | Items where description, case-pack, or cost-per-unit differ between our supplier system and Costco's catalogue.                                                         |
| **Last Successful Outbound**     | Run operations          | Merchant rule     | Hours since the last outbound file Costco ACKed. Stale = our drops aren't being read or are failing parse.                                                              |
| **Late ASN Burst**               | Protect revenue         | Merchant rule     | Burst of ASNs sent past Costco's ship-by window. Each is a chargeback; clusters mean a fulfilment-side breakage to chase.                                               |
| **Late ASN Count (30d)**         | Protect revenue         | Merchant rule     | ASNs sent AFTER Costco's ship-by window. Each one is an automatic chargeback under Costco's supplier rules.                                                             |
| **Listings Expiring Soon**       | Catalogue quality       | Watch only        | Listings Expiring Soon as exposed by the Costco SIP integration. The metric is computed from the latest available data and refreshed on the standard data refresh       |
| **Marketplace Fees Paid**        | Run operations          | Watch only        | Marketplace Fees Paid as exposed by the Costco SIP integration. The metric is computed from the latest available data and refreshed on the standard data refresh        |
| **Missing Overnight Feed**       | Catalogue quality       | Merchant rule     | Costco's daily PO drop typically lands by 2am UK. No file by 7am working-day = either Costco's side has stopped OR our pickup has stopped.                              |
| **Oldest Pending Payout (days)** | Run operations          | Alert band 7 / 21 | Oldest Pending Payout (days) as exposed by the Costco SIP integration. The metric is computed from the latest available data and refreshed on the standard data refresh |
| **On-Time ASN Rate**             | Protect revenue         | Merchant rule     | % of POs that received an ASN before Costco's ship-by window. Direct chargeback driver.                                                                                 |
| **PO Acknowledgment Rate**       | Run operations          | Merchant rule     | % of inbound POs that we sent an ACK file for. Missing ACKs = Costco assumes we're offline.                                                                             |
| **Payments Overdue**             | Run operations          | Merchant rule     | Invoices past Costco's standard 30-day net term with no paid\_at. Reach out to AP before write-off.                                                                     |
| **Pending Payouts**              | Run operations          | Watch only        | Pending Payouts as exposed by the Costco SIP integration. The metric is computed from the latest available data and refreshed on the standard data refresh              |
| **Revenue at Risk (live)**       | Protect revenue         | Merchant rule     | Sum of (delisted\_items × velocity × ASP) + (open POs past ship-by × chargeback rate). Recoverable if action taken.                                                     |
| **SFTP Connection Failure**      | Control risk and change | Merchant rule     | SFTP handshake or auth failures in a row. Most common cause: AIOS egress IP not allowlisted by Costco ,  file with the supplier-portal admin.                           |
| **Sync Error Count (7d)**        | Run operations          | Merchant rule     | Item-master-update files we sent that Costco rejected. Each rejection blocks the related items from updating.                                                           |
| **Top Listings by Revenue**      | Grow revenue            | Watch only        | Top Listings by Revenue as exposed by the Costco SIP integration. The metric is computed from the latest available data and refreshed on the standard data refresh      |
| **Total Revenue**                | Grow revenue            | Watch only        | Total Revenue as exposed by the Costco SIP integration. The metric is computed from the latest available data and refreshed on the standard data refresh                |
| **Total Transactions**           | Run operations          | Watch only        | Total Transactions as exposed by the Costco SIP integration. The metric is computed from the latest available data and refreshed on the standard data refresh           |
| **Weekly PO Value**              | Grow revenue            | Alert band 0 / -5 | Sum of POs received this week. Costco PO cadence is steady ,  sudden drops signal ranging changes.                                                                      |

## Audit risks and opportunities

A fix status appears only where the action, inputs, approval, verification and recovery controls are mapped. Candidate remediations are never executable.

| Check                                                             | Severity | Outcome        | Why it matters                                                                                                                                                                                 | Fix status  |
| ----------------------------------------------------------------- | -------- | -------------- | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ----------- |
| **Listings missing required attributes (varies per marketplace)** | high     | Grow revenue   | A listing missing a required attribute is commonly suppressed, down-ranked in marketplace search, or blocked from certain placements entirely, so it can be losing sales without showing any e | Report only |
| **Marketplace fee % drifted > 2pp vs last quarter**               | medium   | Grow revenue   | The share of revenue this marketplace takes as fees has shifted by more than 2 percentage points from last quarter. On thin-margin products, a shift this size can move a listing from profita | Report only |
| **Payout overdue > 7 days vs marketplace's typical schedule**     | medium   | Run operations | A payout is running more than 7 days behind this marketplace's usual schedule. That is cash the store has already earned sitting outside its bank account, which matters directly to cash flow | Report only |
| **Return rate spiked > 50% vs 90-day average**                    | medium   | Grow revenue   | Returns on this marketplace jumped more than 50% above the recent average. Beyond the direct cost of the returned goods and return shipping, a spike this size often also damages the seller-p | Report only |

### Build your own automated fixes

4 checks report findings on Costco SIP today. Turn any finding into an automated fix with a Vortex IQ workflow: **13,885 read and write operations across 229 connectors** are available as building blocks, with approval, verification and rollback on every change.

## Automate approved work

Vortex IQ is integrated with **4 read** and **1 write** operations across inboxs, outboxs, archives on Costco SIP. Combine them with anything from the **13,885 operations across 229 connectors** to automate the work in your own words.

Changes follow the merchant's configured approval policy: the target, proposed change, affected records, risk, reversibility and verification plan are shown before execution. Read-only operations do not modify the connected system.

[Create a workflow](https://app.vortexiq.ai/workbench/flows/create?connector=costco-sip)

<Accordion title="Browse the operations you can build with">
  | Resource | Read operations | Write operations |
  | -------- | --------------- | ---------------- |
  | inboxs   | 2               | 0                |
  | outboxs  | 1               | 1                |
  | archives | 1               | 0                |

  Signed-in users see the full catalogue in the workflow builder, filtered to the sources they have connected.
</Accordion>

### Ready to build your first Costco SIP workflow

Pick a trigger, add the operations above as steps, and every step that changes data pauses for your approval. Monitoring and audits are live now and can start any workflow you build.

***

*Generated from the connector capability graph. Counts reflect the servable registry after alias normalisation and de-duplication, and refresh automatically when the registry changes.*
