> ## Documentation Index
> Fetch the complete documentation index at: https://docs.vortexiq.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# eBay on Vortex IQ

> Monitor eBay listings, account health and orders, and catch suppressions and sync problems before they cost sales.

Monitor eBay listings, account health and orders, and catch suppressions and sync problems before they cost sales.

No changes are made without the configured approval policy. Read-only operations do not modify the connected system; schedules, access scopes, API usage and data handling remain governed by Vortex IQ controls.

[Connect or manage this source](https://app.vortexiq.ai/workbench/settings/sources) · [How connecting works](/integrations/connector-catalogue)

| **37**              | **5**            | **Build your own** | **Ready to build yours** | **7**          |
| ------------------- | ---------------- | ------------------ | ------------------------ | -------------- |
| performance signals | automated checks | automated fixes    | workflows                | API operations |

## Monitor performance

37 performance signals. Signals with an alert band can raise Nerve Centre alerts; every signal supports a merchant-configured watcher.

| Signal                                | Outcome           | Alert behaviour      | What it tracks                                                                                                                                                             |
| ------------------------------------- | ----------------- | -------------------- | -------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| **Catalogue Drift vs Amazon**         | Protect revenue   | Alert band 5 / 50    | Same SKU listed at materially different prices on eBay vs Amazon UK ,  MAP / brand-consistency risk.                                                                       |
| **INR Cases Burst (24h)**             | Run operations    | Merchant rule        | Alerts for INR Cases Burst (24h).                                                                                                                                          |
| **Listings Missing Attributes**       | Grow revenue      | Alert band 5 / 50    | Listings missing a title, item-specifics (aspects) or images. A generic completeness heuristic, not the per-category required-aspects ruleset. Direct hit on Best Match vi |
| **Open INR Cases**                    | Protect revenue   | Alert band 0 / 5     | Proxy from buyer-opened cancellation / return inquiries (IN\_INQUIRY state). The dedicated item-not-received cases endpoint is not yet wired.                              |
| **Seller Standards Drop Alert**       | Run operations    | Alert band 0 / 1     | Alerts for Seller Standards Drop Alert.                                                                                                                                    |
| **Zero-Conversion Promoted Listings** | Grow revenue      | Alert band 5 / 50    | Promoted listings with spend >\$X but zero conversions ,  wasted ad fees, recoverable next sweep.                                                                          |
| **eBay Health Score**                 | Run operations    | Merchant rule        | Composite of seller-standards level, defect rate and the open-inquiry (INR proxy) count. Single CXO number.                                                                |
| **Defect Rate**                       | Run operations    | Alert band 1 / 2     | Description pending editorial review; the signal is live.                                                                                                                  |
| **Revenue at Risk (live)**            | Protect revenue   | Merchant rule        | Description pending editorial review; the signal is live.                                                                                                                  |
| **Seller Standards Level**            | Run operations    | Alert band 95 / 85   | Description pending editorial review; the signal is live.                                                                                                                  |
| **Total Revenue**                     | Grow revenue      | Alert band 0 / -5    | Description pending editorial review; the signal is live.                                                                                                                  |
| **Amazon Top SKUs Missing on eBay**   | Protect revenue   | Merchant rule        | Velocity-proven SKUs absent from eBay ,  cheapest channel-expansion lift.                                                                                                  |
| **Buyer Messages Unread**             | Run operations    | Watch only           | Buyer Messages Unread as exposed by the eBay integration. The metric is computed from the latest available data and refreshed on the standard data refresh                 |
| **Condition Mix**                     | Catalogue quality | Watch only           | Condition Mix, shown by share.                                                                                                                                             |
| **Listings Expiring Soon**            | Catalogue quality | Watch only           | Listings Expiring Soon as exposed by the eBay integration. The metric is computed from the latest available data and refreshed on the standard data refresh                |
| **Listings by Category**              | Catalogue quality | Watch only           | Listings by Category.                                                                                                                                                      |
| **OAuth Token Expiry**                | Run operations    | Merchant rule        | eBay refresh tokens last \~18 months but rotate ,  silent expiry kills sync.                                                                                               |
| **Oldest Pending Payout (days)**      | Run operations    | Alert band 7 / 21    | Oldest Pending Payout (days) as exposed by the eBay integration. The metric is computed from the latest available data and refreshed on the standard data refresh          |
| **Promoted Listings Waste Burst**     | Grow revenue      | Alert band 5 / 50    | Alerts for Promoted Listings Waste Burst.                                                                                                                                  |
| **Revenue by Marketplace**            | Grow revenue      | Watch only           | Revenue by Marketplace.                                                                                                                                                    |
| **Top Listings by Revenue**           | Grow revenue      | Watch only           | Top Listings by Revenue.                                                                                                                                                   |
| **Total Transactions**                | Run operations    | Watch only           | Total Transactions as exposed by the eBay integration. The metric is computed from the latest available data and refreshed on the standard data refresh                    |
| **eBay vs Amazon Revenue Share**      | Protect revenue   | Watch only           | eBay vs Amazon Revenue Share, shown by share.                                                                                                                              |
| **Active Listings**                   | Catalogue quality | Watch only           | Description pending editorial review; the signal is live.                                                                                                                  |
| **Average Order Value**               | Grow revenue      | Alert band 0 / -5    | Description pending editorial review; the signal is live.                                                                                                                  |
| **Cases Closed w/o Resolution**       | Run operations    | Alert band 0.3 / 0.6 | Description pending editorial review; the signal is live.                                                                                                                  |
| **Feedback Score (90d)**              | Catalogue quality | Watch only           | Description pending editorial review; the signal is live.                                                                                                                  |
| **Fees % of Revenue**                 | Grow revenue      | Alert band 12 / 18   | Description pending editorial review; the signal is live.                                                                                                                  |
| **Fulfilment SLA (via ShipBob)**      | Protect revenue   | Merchant rule        | Description pending editorial review; the signal is live.                                                                                                                  |
| **Late Shipment Rate**                | Run operations    | Alert band 3 / 6     | Description pending editorial review; the signal is live.                                                                                                                  |
| **Marketplace Fees**                  | Run operations    | Watch only           | Description pending editorial review; the signal is live.                                                                                                                  |
| **Orders**                            | Grow revenue      | Watch only           | Description pending editorial review; the signal is live.                                                                                                                  |
| **Pending Payouts**                   | Run operations    | Watch only           | Description pending editorial review; the signal is live.                                                                                                                  |
| **Promoted Listings ACOS**            | Grow revenue      | Merchant rule        | Description pending editorial review; the signal is live.                                                                                                                  |
| **Promoted Listings Spend**           | Grow revenue      | Merchant rule        | Description pending editorial review; the signal is live.                                                                                                                  |
| **Revenue Over Time**                 | Grow revenue      | Alert band 0 / -5    | Description pending editorial review; the signal is live.                                                                                                                  |
| **Zero-View Listings (30d)**          | Catalogue quality | Merchant rule        | Description pending editorial review; the signal is live.                                                                                                                  |

## Audit risks and opportunities

A fix status appears only where the action, inputs, approval, verification and recovery controls are mapped. Candidate remediations are never executable.

| Check                                                             | Severity | Outcome        | Why it matters                                                                                                                                                                                 | Fix status            |
| ----------------------------------------------------------------- | -------- | -------------- | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | --------------------- |
| **Listings missing required attributes (varies per marketplace)** | high     | Grow revenue   | A listing missing a required attribute is commonly suppressed, down-ranked in marketplace search, or blocked from certain placements entirely, so it can be losing sales without showing any e | Candidate remediation |
| **Seller feedback score dropped > 3pp in 30 days**                | high     | Grow revenue   | Seller feedback score is one of the strongest signals marketplace search ranking and buy-box eligibility use, so a drop this size can cost visibility on every listing, not just the ones that | Report only           |
| **Marketplace fee % drifted > 2pp vs last quarter**               | medium   | Grow revenue   | The share of revenue this marketplace takes as fees has shifted by more than 2 percentage points from last quarter. On thin-margin products, a shift this size can move a listing from profita | Report only           |
| **Payout overdue > 7 days vs marketplace's typical schedule**     | medium   | Run operations | A payout is running more than 7 days behind this marketplace's usual schedule. That is cash the store has already earned sitting outside its bank account, which matters directly to cash flow | Candidate remediation |
| **Return rate spiked > 50% vs 90-day average**                    | medium   | Grow revenue   | Returns on this marketplace jumped more than 50% above the recent average. Beyond the direct cost of the returned goods and return shipping, a spike this size often also damages the seller-p | Report only           |

### Build your own automated fixes

5 checks report findings on eBay today. Turn any finding into an automated fix with a Vortex IQ workflow: **13,885 read and write operations across 229 connectors** are available as building blocks, with approval, verification and rollback on every change.

## Automate approved work

Vortex IQ is integrated with **7 read** and **0 write** operations across sellaccountprivileges, sellanalyticssellerstandardprofiles, sellfinancepayouts, sellfinancetransactions, sellfulfillmentorders, sellinventoryinventoryitems on eBay. Combine them with anything from the **13,885 operations across 229 connectors** to automate the work in your own words.

Changes follow the merchant's configured approval policy: the target, proposed change, affected records, risk, reversibility and verification plan are shown before execution. Read-only operations do not modify the connected system.

[Create a workflow](https://app.vortexiq.ai/workbench/flows/create?connector=ebay)

<Accordion title="Browse the operations you can build with">
  | Resource                            | Read operations | Write operations |
  | ----------------------------------- | --------------- | ---------------- |
  | sellaccountprivileges               | 1               | 0                |
  | sellanalyticssellerstandardprofiles | 1               | 0                |
  | sellfinancepayouts                  | 1               | 0                |
  | sellfinancetransactions             | 1               | 0                |
  | sellfulfillmentorders               | 1               | 0                |
  | sellinventoryinventoryitems         | 1               | 0                |
  | sellmarketingadcampaigns            | 1               | 0                |

  Signed-in users see the full catalogue in the workflow builder, filtered to the sources they have connected.
</Accordion>

### Ready to build your first eBay workflow

Pick a trigger, add the operations above as steps, and every step that changes data pauses for your approval. Monitoring and audits are live now and can start any workflow you build.

***

*Generated from the connector capability graph. Counts reflect the servable registry after alias normalisation and de-duplication, and refresh automatically when the registry changes.*
