> ## Documentation Index
> Fetch the complete documentation index at: https://docs.vortexiq.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# FreshBooks on Vortex IQ

> Monitor FreshBooks payment health, authorisation and dispute risk, and catch settlement problems before they hit cash flow.

Monitor FreshBooks payment health, authorisation and dispute risk, and catch settlement problems before they hit cash flow.

No changes are made without the configured approval policy. Read-only operations do not modify the connected system; schedules, access scopes, API usage and data handling remain governed by Vortex IQ controls.

[Connect or manage this source](https://app.vortexiq.ai/workbench/settings/sources) · [How connecting works](/integrations/connector-catalogue)

| **10**              | **3**            | **Build your own** | **Ready to build yours** | **12**         |
| ------------------- | ---------------- | ------------------ | ------------------------ | -------------- |
| performance signals | automated checks | automated fixes    | workflows                | API operations |

## Monitor performance

10 performance signals. Signals with an alert band can raise Nerve Centre alerts; every signal supports a merchant-configured watcher.

| Signal                                        | Outcome           | Alert behaviour    | What it tracks                                                                                               |
| --------------------------------------------- | ----------------- | ------------------ | ------------------------------------------------------------------------------------------------------------ |
| **AR Aging - 60+ Days**                       | Run operations    | Alert band 5 / 15  | Share of total outstanding AR aged 60+ days. The cash least likely to be recovered without escalation.       |
| **Days Sales Outstanding (DSO)**              | Run operations    | Alert band 30 / 60 | Average days from invoice issue to payment over trailing 30d. Rising DSO signals collections drag.           |
| **Ecom Orders Missing a FreshBooks Invoice**  | Protect revenue   | Merchant rule      | Completed ecom orders with no matching FreshBooks invoice = revenue uninvoiced and AR understated.           |
| **Outstanding AR (live)**                     | Run operations    | Watch only         | Sum of invoice.outstanding across sent / partial / overdue invoices - cash you are owed right now.           |
| **Overdue Invoices**                          | Run operations    | Alert band 5 / 15  | Invoices past due\_date in sent / partial / overdue state. Backlog = collections rhythm broken.              |
| **PSP Payments Missing a FreshBooks Payment** | Protect revenue   | Merchant rule      | Stripe/PayPal payouts not recorded as FreshBooks payments = AR overstated, double-count risk at month-end.   |
| **AR Aging Buckets**                          | Run operations    | Watch only         | Outstanding invoice value bucketed current / 1-30 / 31-60 / 60+ days from due\_date.                         |
| **Ecom Customers Absent from FreshBooks**     | Protect revenue   | Alert band 0 / 10  | Sync gap - ecom customers invisible to FreshBooks means invoicing/AR runs against an incomplete client list. |
| **Expense Total (90d)**                       | Run operations    | Watch only         | Total expense.amount over trailing 90d vs the prior period.                                                  |
| **Uncategorised Expenses (90d)**              | Catalogue quality | Merchant rule      | Expenses with no categoryid in the last 90d - each one makes the quarterly tax estimate harder.              |

## Audit risks and opportunities

A fix status appears only where the action, inputs, approval, verification and recovery controls are mapped. Candidate remediations are never executable.

| Check                                                              | Severity | Outcome         | Why it matters                                                                                                                                                                                 | Fix status            |
| ------------------------------------------------------------------ | -------- | --------------- | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | --------------------- |
| **AR aging on 60+ day buckets above threshold**                    | high     | Run operations  | More than 15% of receivables are sitting in the 60+ day bucket. The longer an invoice goes unpaid, the less likely it is ever collected in full, so this is not just a cash-flow timing issue, | Report only           |
| **ERP-vs-ecom inventory variance > 5% on SKUs with active orders** | high     | Protect revenue | Stock levels disagree between the ERP and the storefront by more than 5% on SKUs that currently have active orders. That gap risks selling inventory that is not really there (an oversell) or | Candidate remediation |
| **Ecom customers absent from ERP customer master after 7d**        | medium   | Run operations  | Customers who ordered over a week ago still are not in the ERP's customer master. Anything downstream that depends on that record, invoicing, tax reporting, credit terms, customer-level repo | Report only           |

### Build your own automated fixes

3 checks report findings on FreshBooks today. Turn any finding into an automated fix with a Vortex IQ workflow: **13,885 read and write operations across 229 connectors** are available as building blocks, with approval, verification and rollback on every change.

## Automate approved work

Vortex IQ is integrated with **11 read** and **1 write** operations across account ingaccountbillbills, account ingaccountbillvendorbillvendors, account ingaccountestimateestimates, account ingaccountexpensexpens, account ingaccountinvoiceinvoices, account ingaccountitemitems on FreshBooks. Combine them with anything from the **13,885 operations across 229 connectors** to automate the work in your own words.

Changes follow the merchant's configured approval policy: the target, proposed change, affected records, risk, reversibility and verification plan are shown before execution. Read-only operations do not modify the connected system.

[Create a workflow](https://app.vortexiq.ai/workbench/flows/create?connector=freshbooks)

<Accordion title="Browse the operations you can build with">
  | Resource                                | Read operations | Write operations |
  | --------------------------------------- | --------------- | ---------------- |
  | account ingaccountbillbills             | 1               | 0                |
  | account ingaccountbillvendorbillvendors | 1               | 0                |
  | account ingaccountestimateestimates     | 1               | 0                |
  | account ingaccountexpensexpens          | 1               | 0                |
  | account ingaccountinvoiceinvoices       | 1               | 0                |
  | account ingaccountitemitems             | 1               | 0                |
  | account ingaccountpaymentpayments       | 1               | 0                |
  | account ingaccounttaxetaxes             | 1               | 0                |

  Signed-in users see the full catalogue in the workflow builder, filtered to the sources they have connected.
</Accordion>

### Ready to build your first FreshBooks workflow

Pick a trigger, add the operations above as steps, and every step that changes data pauses for your approval. Monitoring and audits are live now and can start any workflow you build.

***

*Generated from the connector capability graph. Counts reflect the servable registry after alias normalisation and de-duplication, and refresh automatically when the registry changes.*
