> ## Documentation Index > Fetch the complete documentation index at: https://docs.vortexiq.ai/llms.txt > Use this file to discover all available pages before exploring further. # JD.com on Vortex IQ > Monitor JD.com listings, account health and orders, and catch suppressions and sync problems before they cost sales. Monitor JD.com listings, account health and orders, and catch suppressions and sync problems before they cost sales. No changes are made without the configured approval policy. Read-only operations do not modify the connected system; schedules, access scopes, API usage and data handling remain governed by Vortex IQ controls. [Connect or manage this source](https://app.vortexiq.ai/workbench/settings/sources) ยท [How connecting works](/integrations/connector-catalogue) | **38** | **5** | **Build your own** | **Ready to build yours** | **5** | | ------------------- | ---------------- | ------------------ | ------------------------ | -------------- | | performance signals | automated checks | automated fixes | workflows | API operations | ## Monitor performance 38 performance signals. Signals with an alert band can raise Nerve Centre alerts; every signal supports a merchant-configured watcher. | Signal | Outcome | Alert behaviour | What it tracks | | --------------------------------------------------------------- | ----------------- | ------------------ | ------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | **Brand Authorisations Expiring in 30 Days** | Catalogue quality | Merchant rule | Brand authorisations approaching expiry , renew before JD blocks listings under that brand. | | **Brand-Authorisation Coverage** | Catalogue quality | Merchant rule | % of restricted-category listings with valid brand-authorisation. Gaps = listings blocked at next JD audit. | | **China-Domestic vs Cross-Border Pricing** | Protect revenue | Merchant rule | China-domestic JD vs cross-border AliExpress/Alibaba pricing , same supplier often sells both, big spreads erode credibility. | | **DSR / Brand-Auth / Logistics-SLA Threshold Crossed** | Run operations | Alert band 95 / 85 | Alerts for DSR / Brand-Auth / Logistics-SLA Threshold Crossed. | | **Detailed Seller Ratings (Description / Service / Logistics)** | Grow revenue | Alert band 95 / 85 | JD's 3-axis seller rating , drives search placement + buyer-trust premium. | | **JD Logistics SLA Compliance** | Run operations | Merchant rule | % of JD-Logistics-enabled orders meeting the 24h same-day-doorstep promise. Below 95% drops Premium Buyer eligibility. | | **JD Off-Shelved Listings (24h)** | Catalogue quality | Alert band 5 / 50 | Alerts for JD Off-Shelved Listings (24h). | | **JD.com Shop Health Score** | Catalogue quality | Merchant rule | Composite of DSR scores (Description, Service, Logistics) + active listing % + brand-auth coverage. | | **Late Dispatches Risking DSR-Logistics** | Protect revenue | Merchant rule | Alerts for Late Dispatches Risking DSR-Logistics. | | **Listings Drifting from BC** | Protect revenue | Alert band 5 / 50 | Listings Drifting from BC, broken down by row. | | **Listings with Chinese-Character Title** | Grow revenue | Alert band 90 / 70 | % of listings whose title\_zh is populated. Chinese buyers search hanzi; English-only or Pinyin titles miss most search surface. | | **Active JD Listings for OOS SKUs on BC** | Protect revenue | Alert band 0 / 5 | Description pending editorial review; the signal is live. | | **Listings Failing Feedonomics Validation** | Protect revenue | Alert band 2 / 5 | Description pending editorial review; the signal is live. | | **Pending Shipment** | Run operations | Alert band 10 / 50 | Description pending editorial review; the signal is live. | | **Rejected / Off-Shelf Listings** | Catalogue quality | Alert band 5 / 50 | Description pending editorial review; the signal is live. | | **Revenue at Risk** | Protect revenue | Merchant rule | Description pending editorial review; the signal is live. | | **Total Revenue (CNY)** | Grow revenue | Alert band 0 / -5 | Description pending editorial review; the signal is live. | | **AOV by Chinese Province** | Run operations | Watch only | AOV by Chinese Province. | | **Buyer Messages Unread** | Run operations | Watch only | Buyer Messages Unread as exposed by the JD.com integration. The metric is computed from the latest available data and refreshed on the standard data refresh | | **JD Commission % of Revenue** | Grow revenue | Alert band 12 / 18 | 3-10% by category + JD Logistics fees if opted-in + JD Direct (1P) wholesale margin if applicable. | | **JD Logistics vs POP-Fulfilled Revenue** | Grow revenue | Watch only | Mix of orders fulfilled by JD Logistics vs seller-self-fulfilled. JD Logistics commands premium AOV but lower margin. | | **Listings Expiring Soon** | Catalogue quality | Watch only | Listings Expiring Soon as exposed by the JD.com integration. The metric is computed from the latest available data and refreshed on the standard data refresh | | **Marketplace Fees Paid** | Run operations | Watch only | Marketplace Fees Paid as exposed by the JD.com integration. The metric is computed from the latest available data and refreshed on the standard data refresh | | **Net Revenue (after JD commission)** | Grow revenue | Alert band 0 / -5 | Net of JD's commission (3-10% by category) + JD Logistics fees if opted-in. | | **Oldest Pending Payout (days)** | Run operations | Watch only | Oldest Pending Payout (days) as exposed by the JD.com integration. The metric is computed from the latest available data and refreshed on the standard data refresh | | **Orders / Day** | Run operations | Watch only | Orders / Day over time. | | **Pending Payouts** | Run operations | Watch only | Pending Payouts as exposed by the JD.com integration. The metric is computed from the latest available data and refreshed on the standard data refresh | | **Required-Attribute Completeness** | Grow revenue | Alert band 90 / 70 | JD's category-level attribute schemas are strict , missing attrs = listings deprioritised in search. | | **Return Rate (7-day no-reason)** | Run operations | Alert band 5 / 15 | JD honours the Chinese 7-day no-reason return policy strictly , return rate typically 5-15%. | | **Top Listings by Revenue** | Grow revenue | Watch only | Top Listings by Revenue. | | **Active Listings** | Catalogue quality | Merchant rule | Description pending editorial review; the signal is live. | | **Average Order Value (CNY)** | Grow revenue | Alert band 0 / -5 | Description pending editorial review; the signal is live. | | **Days Since Last Payout** | Run operations | Alert band 7 / 21 | Description pending editorial review; the signal is live. | | **Orders** | Grow revenue | Watch only | Description pending editorial review; the signal is live. | | **Orders by Chinese Province** | Run operations | Watch only | Description pending editorial review; the signal is live. | | **POP Self-Fulfilled Dispatch Rate** | Run operations | Merchant rule | Description pending editorial review; the signal is live. | | **Revenue Over Time** | Grow revenue | Alert band 0 / -5 | Description pending editorial review; the signal is live. | | **Total Listings** | Catalogue quality | Watch only | Description pending editorial review; the signal is live. | ## Audit risks and opportunities A fix status appears only where the action, inputs, approval, verification and recovery controls are mapped. Candidate remediations are never executable. | Check | Severity | Outcome | Why it matters | Fix status | | ----------------------------------------------------------------- | -------- | -------------- | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ----------- | | **Listings missing required attributes (varies per marketplace)** | high | Grow revenue | A listing missing a required attribute is commonly suppressed, down-ranked in marketplace search, or blocked from certain placements entirely, so it can be losing sales without showing any e | Report only | | **Seller feedback score dropped > 3pp in 30 days** | high | Grow revenue | Seller feedback score is one of the strongest signals marketplace search ranking and buy-box eligibility use, so a drop this size can cost visibility on every listing, not just the ones that | Report only | | **Marketplace fee % drifted > 2pp vs last quarter** | medium | Grow revenue | The share of revenue this marketplace takes as fees has shifted by more than 2 percentage points from last quarter. On thin-margin products, a shift this size can move a listing from profita | Report only | | **Payout overdue > 7 days vs marketplace's typical schedule** | medium | Run operations | A payout is running more than 7 days behind this marketplace's usual schedule. That is cash the store has already earned sitting outside its bank account, which matters directly to cash flow | Report only | | **Return rate spiked > 50% vs 90-day average** | medium | Grow revenue | Returns on this marketplace jumped more than 50% above the recent average. Beyond the direct cost of the returned goods and return shipping, a spike this size often also damages the seller-p | Report only | ### Build your own automated fixes 5 checks report findings on JD.com today. Turn any finding into an automated fix with a Vortex IQ workflow: **13,885 read and write operations across 229 connectors** are available as building blocks, with approval, verification and rollback on every change. ## Automate approved work Vortex IQ is integrated with **4 read** and **1 write** operations across brandauthorisations, oauthtokens, order lists, selleraccounts, warelists on JD.com. Combine them with anything from the **13,885 operations across 229 connectors** to automate the work in your own words. Changes follow the merchant's configured approval policy: the target, proposed change, affected records, risk, reversibility and verification plan are shown before execution. Read-only operations do not modify the connected system. [Create a workflow](https://app.vortexiq.ai/workbench/flows/create?connector=jd-com) | Resource | Read operations | Write operations | | ------------------- | --------------- | ---------------- | | brandauthorisations | 1 | 0 | | oauthtokens | 0 | 1 | | order lists | 1 | 0 | | selleraccounts | 1 | 0 | | warelists | 1 | 0 | Signed-in users see the full catalogue in the workflow builder, filtered to the sources they have connected. ### Ready to build your first JD.com workflow Pick a trigger, add the operations above as steps, and every step that changes data pauses for your approval. Monitoring and audits are live now and can start any workflow you build. *** *Generated from the connector capability graph. Counts reflect the servable registry after alias normalisation and de-duplication, and refresh automatically when the registry changes.*