> ## Documentation Index > Fetch the complete documentation index at: https://docs.vortexiq.ai/llms.txt > Use this file to discover all available pages before exploring further. # Microsoft Teams on Vortex IQ > Monitor Microsoft Teams performance signals, run automated checks, and prepare approved work through Vortex IQ. Monitor Microsoft Teams performance signals, run automated checks, and prepare approved work through Vortex IQ. No changes are made without the configured approval policy. Read-only operations do not modify the connected system; schedules, access scopes, API usage and data handling remain governed by Vortex IQ controls. [Connect or manage this source](https://app.vortexiq.ai/workbench/settings/sources) · [How connecting works](/integrations/connector-catalogue) | **21** | **3** | **Build your own** | **37** | **4** | | ------------------- | ---------------- | ------------------ | ---------------- | -------------- | | performance signals | automated checks | automated fixes | proven workflows | API operations | ## Monitor performance 21 performance signals. Signals with an alert band can raise Nerve Centre alerts; every signal supports a merchant-configured watcher. | Signal | Outcome | Alert behaviour | What it tracks | | -------------------------------------- | -------------- | ------------------ | --------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | **Active Users (30d)** | Run operations | Alert band 0 / -30 | Distinct users from getTeamsUserActivityUserDetail(D90) whose Last Activity Date is within the last 30d. change\_pct = avg daily active-users proxy current 30d vs prior 30 | | **Collaboration Health Score** | Run operations | Alert band 80 / 55 | Composite 0-100: 100, minus 30 for active-users drop >30% vsP (15 for >15%), minus 25 for message volume drop >40% vsP (12 for >20%), minus 30 when zero active users in 3 | | **Total Messages (30d)** | Run operations | Alert band 0 / -40 | Sum of Team Chat Messages + Private Chat Messages from getTeamsUserActivityCounts(D90) over the last 30d. change\_pct = 30d messages vs the prior 30d. | | **Active User Drop Alert** | Run operations | Alert band 0 / -30 | Active-users change vs the prior 30d; fires when adoption drops sharply per the collab\_active\_users\_trend band. | | **Active Users Change (vsP)** | Grow revenue | Alert band 0 / -30 | Percentage change in avg daily active-users proxy current 30d vs prior 30d from getTeamsUserActivityUserCounts(D90). | | **Avg Daily Messages (30d)** | Run operations | Watch only | 30d total messages / number of days with any message activity in getTeamsUserActivityCounts(D90). | | **Avg Messages per Active User (30d)** | Run operations | Watch only | 30d total messages (team + private) / distinct 30d active users. | | **Calls (30d)** | Run operations | Watch only | Sum of Calls from getTeamsUserActivityCounts(D90) over the last 30d. | | **Calls per Active User (30d)** | Run operations | Watch only | 30d calls / distinct 30d active users. | | **Daily Active Users Trend** | Grow revenue | Watch only | Daily active-users proxy from getTeamsUserActivityUserCounts(D90): max across the four per-activity user counts (team chat, private chat, calls, meetings) each day, over | | **Daily Calls Trend** | Run operations | Watch only | Daily Calls buckets from getTeamsUserActivityCounts(D90) over the last 30d. | | **Daily Messages Trend** | Run operations | Watch only | Daily Team Chat + Private Chat Messages buckets from getTeamsUserActivityCounts(D90) over the last 30d. | | **Engagement Rate (30d)** | Grow revenue | Watch only | Distinct 30d active users / total (non-deleted) users from getTeamsUserActivityUserDetail(D90) x 100. | | **Inactive Users (30d)** | Grow revenue | Watch only | Total (non-deleted) users minus distinct 30d active users from getTeamsUserActivityUserDetail(D90). | | **Meetings (30d)** | Run operations | Watch only | Sum of Meetings from getTeamsUserActivityCounts(D90) over the last 30d. | | **Meetings per Active User (30d)** | Run operations | Watch only | 30d meetings / distinct 30d active users. | | **Message Volume Change (vsP)** | Grow revenue | Alert band 0 / -40 | Percentage change in 30d total messages vs the prior 30d from getTeamsUserActivityCounts(D90). | | **Message Volume Drop Alert** | Run operations | Alert band 0 / -40 | Message-volume change vs the prior 30d; fires when a team goes quiet per the collab\_message\_volume\_trend band. | | **Peak Activity Day (30d)** | Grow revenue | Watch only | The single day with the highest Team Chat + Private Chat Messages in the last 30d; value is that day's message total, detail names the date. | | **Private Chat Messages (30d)** | Run operations | Watch only | Sum of Private Chat Messages from getTeamsUserActivityCounts(D90) over the last 30d. | | **Team Chat Messages (30d)** | Run operations | Watch only | Sum of Team Chat Messages from getTeamsUserActivityCounts(D90) over the last 30d. | ## Audit risks and opportunities A fix status appears only where the action, inputs, approval, verification and recovery controls are mapped. Candidate remediations are never executable. | Check | Severity | Outcome | Why it matters | Fix status | | ------------------------------------------------------------------------------- | -------- | ----------------------- | ------------------------------------------------------------------------------------------------------------------------------------- | ----------- | | **Token invalid, expired or lacking the report scope the cards need** | high | Control risk and change | With invalid credentials the tool has stopped collecting entirely; every metric that depends on it is silently stale. | Report only | | **Active users dropped more than 30% vs the prior period** | medium | Grow revenue | Active users dropping by a third signals adoption failure or licence waste; both are worth catching within the billing cycle. | Report only | | **Message volume dropped more than 40% vs the prior period (team going quiet)** | medium | Grow revenue | Message volume collapsing usually means the team moved channels or an integration broke; either way the record of work is going dark. | Report only | ### Build your own automated fixes 3 checks report findings on Microsoft Teams today. Turn any finding into an automated fix with a Vortex IQ workflow: **13,885 read and write operations across 229 connectors** are available as building blocks, with approval, verification and rollback on every change. ## Automate approved work Vortex IQ is integrated with **3 read** and **1 write** operations across oauth2tokens, report getteamsuseractivitycounts, report getteamsuseractivityusercounts, report getteamsuseractivityuserdetails on Microsoft Teams. Combine them with anything from the **13,885 operations across 229 connectors** to automate the work in your own words. Changes follow the merchant's configured approval policy: the target, proposed change, affected records, risk, reversibility and verification plan are shown before execution. Read-only operations do not modify the connected system. [Create a workflow](https://app.vortexiq.ai/workbench/flows/create?connector=microsoft-teams) | Resource | Read operations | Write operations | | -------------------------------------- | --------------- | ---------------- | | oauth2tokens | 0 | 1 | | report getteamsuseractivitycounts | 1 | 0 | | report getteamsuseractivityusercounts | 1 | 0 | | report getteamsuseractivityuserdetails | 1 | 0 | Signed-in users see the full catalogue in the workflow builder, filtered to the sources they have connected. ### Proven workflow templates (37) | Workflow | For | Also available on | Tested alongside | What it does | | ----------------------------------------- | ----------------------------- | ----------------- | -------------------------------------------- | -------------------------------------------------------------------------------------------------------------------- | | **Best-seller Availability Guard** | E-commerce manager | This connector | BigCommerce, Shopify, StagingPro | watches hero SKUs and recommends substitutions, replenishment escalation or merchandising changes. | | **Budget Pacing Guard** | Performance marketing manager | This connector | Amazon Ads, BigCommerce, Shopify | forecasts over/underspend against plan and stages bounded reallocations for approval. | | **Campaign Readiness Gate** | E-commerce manager | This connector | BigCommerce, Shopify, StagingPro | checks landing pages, products, inventory, tracking and links before launch; blocks “ready” if critical checks fail. | | **Checkout Journey Sentinel** | E-commerce manager | This connector | BigCommerce, Shopify, StagingPro | scheduled storefront journey checks with screenshot/evidence and urgent escalation. | | **Creative Fatigue Watch** | Performance marketing manager | This connector | Amazon Ads, BigCommerce, Shopify | detects declining response by creative/audience and opens a replacement brief. | | **Daily Store Pulse** | E-commerce manager | This connector | BigCommerce, Shopify, StagingPro | morning revenue, conversion, AOV, stock and incident briefing with only material changes. | | **Multi-store Divergence Watch** | E-commerce manager | This connector | BigCommerce, Shopify, StagingPro | compares stores/regions and flags unexplained differences in price, availability, content or performance. | | **New Product Launch Checklist** | E-commerce manager | This connector | BigCommerce, Shopify, StagingPro | verifies content, media, inventory, category, SEO and analytics before publish approval. | | **Promotion Activation QA** | Performance marketing manager | This connector | Amazon Ads, BigCommerce, Shopify | verifies ads, dates, URLs, tracking, inventory and storefront offer before spend begins. | | **Promotion QA and Rollback Pack** | E-commerce manager | This connector | BigCommerce, Shopify, StagingPro | validates price, dates, eligibility and merchandising, then prepares reversible fixes. | | **Search Query Waste Miner** | Performance marketing manager | This connector | Amazon Ads, BigCommerce, Shopify | clusters irrelevant or expensive queries and drafts negative-keyword actions. | | **Wasted Spend Watch** | Performance marketing manager | This connector | Amazon Ads, BigCommerce, Shopify | alerts on spend with no meaningful outcomes and recommends pause, budget or targeting review. | | **Auto-apply Guardrail Approval** | Security manager | This connector | Cloudflare, GitHub, StagingPro, Jira Cloud | requires security sign-off when an automation gains broader write authority. | | **Blocked Work Escalator** | Engineering manager | This connector | GitHub, Jira Cloud, Cloudflare, StagingPro | detects ageing PRs/tickets and identifies the missing decision or dependency. | | **Catalogue Integrity Night Watch** | E-commerce operations manager | This connector | BigCommerce, Shopify, StagingPro, Jira Cloud | checks SKU identity, variants, price, availability and orphan records across systems. | | **Change Failure Rate Watch** | Engineering manager | This connector | GitHub, Jira Cloud, Cloudflare, StagingPro | tracks failed deploys and highlights teams/services with worsening patterns. | | **Cloud Exposure Watch** | Security manager | This connector | Cloudflare, GitHub, StagingPro, Jira Cloud | detects risky DNS, firewall, storage or edge configuration changes. | | **Connector Access Review** | Security manager | This connector | Cloudflare, GitHub, StagingPro, Jira Cloud | inventories credentials, scopes, owners, use and age; routes unnecessary access for revocation. | | **Engineering Dependency Watch** | Engineering manager | This connector | GitHub, Jira Cloud, Cloudflare, StagingPro | tracks vulnerable, unsupported or risky platform dependencies. | | **Executive Technology Pack** | Engineering manager | This connector | GitHub, Jira Cloud, Cloudflare, StagingPro | translates technical risk and delivery evidence into commercial impact. | | **Fulfilment SLA Breach Watch** | E-commerce operations manager | This connector | BigCommerce, Shopify, StagingPro, Jira Cloud | predicts and escalates orders likely to miss dispatch or delivery promises. | | **Incident Containment Pack** | Security manager | This connector | Cloudflare, GitHub, StagingPro, Jira Cloud | prepares reversible, scoped containment actions for human approval. | | **Incident Learning Loop** | Engineering manager | This connector | GitHub, Jira Cloud, Cloudflare, StagingPro | creates the timeline, contributing factors, actions and follow-up ownership. | | **Monthly Security Evidence Pack** | Security manager | This connector | Cloudflare, GitHub, StagingPro, Jira Cloud | retains what changed, who approved it, results and rollback availability. | | **Operations Morning Handover** | E-commerce operations manager | This connector | BigCommerce, Shopify, StagingPro, Jira Cloud | summarises overnight exceptions, actions taken, unresolved risk and accountable owners. | | **Order Exception Command Centre** | E-commerce operations manager | This connector | BigCommerce, Shopify, StagingPro, Jira Cloud | detects stuck, failed or unusual orders and routes them with age and value-based urgency. | | **Order Issue Triage** | Customer service manager | This connector | HubSpot, BigCommerce, Shopify, Jira Cloud | enriches tickets with order, payment and fulfilment context and assigns the right queue. | | **Peak Freeze Controller** | E-commerce operations manager | This connector | BigCommerce, Shopify, StagingPro, Jira Cloud | pauses writes during trading freezes while continuing all monitoring and alerts. | | **Privilege Drift Monitor** | Security manager | This connector | Cloudflare, GitHub, StagingPro, Jira Cloud | alerts when repository, cloud or connector permissions exceed policy. | | **Proactive Delay List** | Customer service manager | This connector | HubSpot, BigCommerce, Shopify, Jira Cloud | prepares, but does not send, customer communications for affected orders. | | **Release Risk Gate** | Engineering manager | This connector | GitHub, Jira Cloud, Cloudflare, StagingPro | scores change size, test evidence, service health and rollback readiness before approval. | | **Returns Anomaly Monitor** | E-commerce operations manager | This connector | BigCommerce, Shopify, StagingPro, Jira Cloud | surfaces spikes by SKU, supplier, reason or cohort and assigns investigation. | | **Rollback Audit** | Engineering manager | This connector | GitHub, Jira Cloud, Cloudflare, StagingPro | verifies that rollbacks completed and downstream state returned to expected values. | | **Suspicious Change Correlator** | Security manager | This connector | Cloudflare, GitHub, StagingPro, Jira Cloud | links identity, code, infrastructure and automation audit events. | | **Third-party Integration Risk Review** | Security manager | This connector | Cloudflare, GitHub, StagingPro, Jira Cloud | assesses new connectors before activation and on material permission change. | | **Vulnerability Remediation Queue** | Security manager | This connector | Cloudflare, GitHub, StagingPro, Jira Cloud | ranks findings by exploitability, exposure and affected revenue paths. | | **Weekly Delivery and Reliability Brief** | Engineering manager | This connector | GitHub, Jira Cloud, Cloudflare, StagingPro | combines throughput, failed changes, incidents, rollbacks and ageing work. | 23 further designed workflows are in validation and become activatable only once proven against a live account. Prototypes are never presented as ready. *** *Generated from the connector capability graph. Counts reflect the servable registry after alias normalisation and de-duplication, and refresh automatically when the registry changes.*