> ## Documentation Index > Fetch the complete documentation index at: https://docs.vortexiq.ai/llms.txt > Use this file to discover all available pages before exploring further. # Nimble on Vortex IQ > Monitor Nimble pipeline, responsiveness and customer-satisfaction signals, and catch stalls before they become churn. Monitor Nimble pipeline, responsiveness and customer-satisfaction signals, and catch stalls before they become churn. No changes are made without the configured approval policy. Read-only operations do not modify the connected system; schedules, access scopes, API usage and data handling remain governed by Vortex IQ controls. [Connect or manage this source](https://app.vortexiq.ai/workbench/settings/sources) ยท [How connecting works](/integrations/connector-catalogue) | **34** | **3** | **Build your own** | **Ready to build yours** | **11** | | ------------------- | ---------------- | ------------------ | ------------------------ | -------------- | | performance signals | automated checks | automated fixes | workflows | API operations | ## Monitor performance 34 performance signals. Signals with an alert band can raise Nerve Centre alerts; every signal supports a merchant-configured watcher. | Signal | Outcome | Alert behaviour | What it tracks | | --------------------------------------- | ------------------- | -------------------- | ----------------------------------------------------------------------------------------------------------------------------------------------- | | **Customers With No CRM Contact** | Protect revenue | Merchant rule | Paying ecom customers absent from the CRM - relationship coverage gap and lost upsell context. | | **Deal Pipeline vs Repeat Ecom Orders** | Protect revenue | Merchant rule | Repeat ecom customers with no Nimble deal = untracked expansion the sales team is missing. | | **Stalled Deals (>30d no activity)** | Grow revenue | Merchant rule | Open deals going cold. Either re-engage or mark lost - stalled deals rot the forecast. Audit NIM01 fires here. | | **Total Revenue** | Grow revenue | Alert band 10 / -10 | Order revenue attributed to Nimble-tracked sends. Needs a commerce sibling for the order side. | | **Active Subscribers (Est.)** | Protect revenue | Merchant rule | Estimated active (person-type, non-bounced) contacts in the Nimble base. | | **Bounce / Spam Spike on Tracked Send** | Protect revenue | Merchant rule | Sudden bounce/spam surge on the shared sending domain - pause sends and clean the list. Audit NIM02 fires. | | **Bounce Rate** | Protect revenue | Alert band 2 / 5 | Hard-bounce share on tracked group emails. >5% trips sender-reputation throttling. Gated on message tracking being enabled. | | **CRM Data Hygiene Score** | Run operations | Alert band 95 / 80 | Composite of two confirmed real Nimble Contact fields: share with a populated fields.email entry and share with a populated fields.phone entry. | | **Campaign Status Breakdown** | Grow revenue | Merchant rule | Tracked group emails grouped by status (draft / scheduled / sent). | | **Checkout-to-Order Rate** | Grow revenue | Merchant rule | Share of email-driven checkouts that became orders. Needs a commerce sibling for the order side. | | **Click-to-Open Rate** | Grow revenue | Alert band 10 / 3 | Truer engagement signal than open rate - proxy filtering doesn't pre-click. | | **Email Health KPIs** | Grow revenue | Merchant rule | Composite send / deliver / open / click snapshot for tracked group emails. | | **Email Open Rate** | Run operations | Alert band 20 / 10 | Tracked-send open rate. Pair with click\_to\_open\_rate for a proxy-resistant read. | | **Engagement Funnel** | Grow revenue | Merchant rule | Sent โ†’ Delivered โ†’ Opened โ†’ Clicked drop-off on tracked sends. | | **Flow Count Summary** | Run operations | Merchant rule | Count of Nimble workflows / sequences derived from activity automation. | | **Flow Status Breakdown** | Run operations | Merchant rule | Flow Status Breakdown. | | **Flow Trigger Types** | Run operations | Merchant rule | Flow Trigger Types, shown by share. | | **Flows List** | Run operations | Merchant rule | Flows List. | | **Lists Overview** | Run operations | Merchant rule | Lists Overview. | | **Refund Rate** | Protect revenue | Merchant rule | Refunded / placed on email-attributed orders. Needs a commerce sibling. | | **Segments Overview** | Run operations | Merchant rule | Segments Overview. | | **Spam Complaint Rate** | Protect revenue | Alert band 0.1 / 0.3 | Spam complaints / delivered on tracked sends. Above threshold the shared sending domain degrades for everyone. | | **Top Lists by Name** | Run operations | Merchant rule | Top Lists by Name. | | **Checkouts Started** | Customer experience | Merchant rule | Description pending editorial review; the signal is live. | | **Conversion Rate** | Grow revenue | Alert band 3 / 1 | Description pending editorial review; the signal is live. | | **Delivery Rate** | Protect revenue | Alert band 98 / 95 | Description pending editorial review; the signal is live. | | **Email Click Rate** | Run operations | Alert band 2 / 0.5 | Description pending editorial review; the signal is live. | | **List Count** | Run operations | Merchant rule | Description pending editorial review; the signal is live. | | **List Health Summary** | Run operations | Merchant rule | Description pending editorial review; the signal is live. | | **Placed Orders Total** | Run operations | Merchant rule | Description pending editorial review; the signal is live. | | **Revenue per Recipient** | Grow revenue | Merchant rule | Description pending editorial review; the signal is live. | | **Revenue per Send** | Grow revenue | Merchant rule | Description pending editorial review; the signal is live. | | **Total Sends** | Run operations | Merchant rule | Description pending editorial review; the signal is live. | | **Unsubscribe Rate** | Protect revenue | Alert band 0.5 / 2 | Description pending editorial review; the signal is live. | ## Audit risks and opportunities A fix status appears only where the action, inputs, approval, verification and recovery controls are mapped. Candidate remediations are never executable. | Check | Severity | Outcome | Why it matters | Fix status | | -------------------------------------------------------- | -------- | ----------------- | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ----------- | | **CRM API token invalid or scope insufficient** | critical | Catalogue quality | Once this credential fails, VortexIQ stops seeing deals, contacts and pipeline activity from this CRM entirely, and every pipeline and data-quality finding here goes stale from that moment, | Report only | | **Median lead response time above 8h** | high | Grow revenue | Leads answered after 8 hours convert at a fraction of the rate of leads answered in minutes; speed-to-lead is the cheapest conversion lever in the pipeline. | Report only | | **CRM data hygiene below 80% (missing required fields)** | medium | Run operations | More than 1 in 5 records is missing a required field. Incomplete records make segmentation, reporting and any automation keyed off those fields (routing, scoring, follow-up sequences) unreli | Report only | ### Build your own automated fixes 3 checks report findings on Nimble today. Turn any finding into an automated fix with a Vortex IQ workflow: **13,885 read and write operations across 229 connectors** are available as building blocks, with approval, verification and rollback on every change. ## Automate approved work Vortex IQ is integrated with **8 read** and **3 write** operations across contacts, deals, accounts, activitys, contactgroups, messages on Nimble. Combine them with anything from the **13,885 operations across 229 connectors** to automate the work in your own words. Changes follow the merchant's configured approval policy: the target, proposed change, affected records, risk, reversibility and verification plan are shown before execution. Read-only operations do not modify the connected system. [Create a workflow](https://app.vortexiq.ai/workbench/flows/create?connector=nimble) | Resource | Read operations | Write operations | | ------------- | --------------- | ---------------- | | contacts | 1 | 1 | | deals | 1 | 1 | | accounts | 1 | 0 | | activitys | 1 | 0 | | contactgroups | 1 | 0 | | messages | 1 | 0 | | oauthtokens | 0 | 1 | | pipelines | 1 | 0 | Signed-in users see the full catalogue in the workflow builder, filtered to the sources they have connected. ### Ready to build your first Nimble workflow Pick a trigger, add the operations above as steps, and every step that changes data pauses for your approval. Monitoring and audits are live now and can start any workflow you build. *** *Generated from the connector capability graph. Counts reflect the servable registry after alias normalisation and de-duplication, and refresh automatically when the registry changes.*