> ## Documentation Index > Fetch the complete documentation index at: https://docs.vortexiq.ai/llms.txt > Use this file to discover all available pages before exploring further. # OnBuy on Vortex IQ > Monitor OnBuy listings, account health and orders, and catch suppressions and sync problems before they cost sales. Monitor OnBuy listings, account health and orders, and catch suppressions and sync problems before they cost sales. No changes are made without the configured approval policy. Read-only operations do not modify the connected system; schedules, access scopes, API usage and data handling remain governed by Vortex IQ controls. [Connect or manage this source](https://app.vortexiq.ai/workbench/settings/sources) ยท [How connecting works](/integrations/connector-catalogue) | **46** | **6** | **Build your own** | **Ready to build yours** | **7** | | ------------------- | ---------------- | ------------------ | ------------------------ | -------------- | | performance signals | automated checks | automated fixes | workflows | API operations | ## Monitor performance 46 performance signals. Signals with an alert band can raise Nerve Centre alerts; every signal supports a merchant-configured watcher. | Signal | Outcome | Alert behaviour | What it tracks | | -------------------------------------------- | ----------------------- | ------------------ | ----------------------------------------------------------------------------------------------------------------------------------------------------------- | | **Amazon UK Top SKUs Missing on OnBuy** | Protect revenue | Merchant rule | Velocity-proven SKUs that aren't even listed on OnBuy - the cheapest revenue lift available. | | **Dispatch SLA Compliance** | Run operations | Merchant rule | % of orders dispatched before dispatch\_due\_by. OnBuy penalises stale account standing. | | **Late Dispatch Queue** | Run operations | Merchant rule | Alerts for Late Dispatch Queue. | | **Listings Suspension Burst (24h)** | Catalogue quality | Alert band 5 / 50 | Alerts for Listings Suspension Burst (24h). | | **Revenue at Risk (live)** | Protect revenue | Merchant rule | Sum of (suspended\_listings x velocity x ASP) + (mis-categorised listings x velocity loss) - recoverable. | | **Suspended Listings** | Grow revenue | Alert band 5 / 50 | Listings OnBuy has hidden from search until issues are fixed - direct revenue blocker. | | **Total Revenue** | Grow revenue | Alert band 0 / -5 | Description pending editorial review; the signal is live. | | **AOV by UK Region** | Run operations | Watch only | AOV by UK Region. | | **Auth Token Health** | Control risk and change | Merchant rule | OnBuy tokens expire after 1h; if refresh fails the dashboard goes blind. Surface before merchants notice. | | **Catalogue Drift vs Amazon UK** | Protect revenue | Alert band 5 / 50 | Same SKU listed at materially different prices on OnBuy vs Amazon UK - MAP/brand-consistency risk. | | **Category Coverage** | Catalogue quality | Merchant rule | % of relevant OnBuy categories the merchant has at least one listing in. | | **Courier Mix** | Run operations | Watch only | Courier Mix, shown by share. | | **Dispatch Time by Region** | Run operations | Merchant rule | Dispatch Time by Region. | | **Late Dispatch Count (30d)** | Run operations | Merchant rule | Orders dispatched after dispatch\_due\_by - hits seller rating. | | **Listings Missing RRP** | Catalogue quality | Alert band 5 / 50 | Without RRP, OnBuy can't show 'Save X%' badges that drive click-through. | | **Listings per Brand** | Catalogue quality | Watch only | Listings per Brand, compared across items. | | **Marketplace Fees Paid** | Run operations | Watch only | Marketplace Fees Paid as exposed by the OnBuy integration. The metric is computed from the latest available data and refreshed on the standard data refresh | | **OnBuy Commission % of Revenue** | Grow revenue | Alert band 12 / 18 | Per-category commission tracking - flags categories where OnBuy fees outpace margin. | | **OnBuy Health Score** | Run operations | Alert band 95 / 85 | Composite - listing-active-pct x order-fulfil-rate x SLA-compliance x inverse stale-listings. | | **OnBuy Orders via ShipBob (SLA)** | Protect revenue | Merchant rule | OnBuy SLA compliance specifically for orders fulfilled by ShipBob - isolates 3PL performance per channel. | | **OnBuy Share of UK Revenue** | Protect revenue | Watch only | OnBuy Share of UK Revenue, shown by share. | | **OnBuy vs DTC Price Gap** | Protect revenue | Merchant rule | OnBuy vs DTC Price Gap, compared across items. | | **Orders by Status** | Run operations | Merchant rule | Orders by Status. | | **Revenue Drop Alert** | Grow revenue | Alert band 0 / -5 | Alerts for Revenue Drop Alert. | | **Sales Velocity by Category** | Catalogue quality | Watch only | Sales Velocity by Category. | | **Stale Listings (>180d no update)** | Protect revenue | Merchant rule | Listings with no metadata refresh in 6 months - risk OnBuy de-prioritising in search. | | **Top Brands by Revenue** | Grow revenue | Watch only | Top Brands by Revenue. | | **Top Categories by Revenue** | Grow revenue | Watch only | Top Categories by Revenue. | | **Top Listings by Revenue** | Grow revenue | Watch only | Top Listings by Revenue. | | **Uncategorised Listings** | Catalogue quality | Alert band 5 / 50 | Listings missing category\_id - invisible to category-based browse. | | **Zero-Stock Active Listings** | Run operations | Alert band 0 / 5 | Active listings with stock\_level=0 - show on browse but can't fulfil. | | **Active Listings** | Catalogue quality | Merchant rule | Description pending editorial review; the signal is live. | | **Average Order Value** | Grow revenue | Alert band 0 / -5 | Description pending editorial review; the signal is live. | | **Avg Discount vs RRP** | Run operations | Merchant rule | Description pending editorial review; the signal is live. | | **Avg Time to Dispatch (hrs)** | Run operations | Merchant rule | Description pending editorial review; the signal is live. | | **Cancellation Rate** | Protect revenue | Merchant rule | Description pending editorial review; the signal is live. | | **Inactive Listings** | Catalogue quality | Alert band 5 / 50 | Description pending editorial review; the signal is live. | | **Listings Discounted >20%** | Catalogue quality | Watch only | Description pending editorial review; the signal is live. | | **Listings by Age** | Catalogue quality | Watch only | Description pending editorial review; the signal is live. | | **Net Revenue (after commission + refunds)** | Protect revenue | Alert band 0 / -5 | Description pending editorial review; the signal is live. | | **Orders** | Grow revenue | Watch only | Description pending editorial review; the signal is live. | | **Orders by UK Region** | Run operations | Watch only | Description pending editorial review; the signal is live. | | **Pending Dispatch** | Run operations | Alert band 10 / 50 | Description pending editorial review; the signal is live. | | **Price Distribution** | Run operations | Watch only | Description pending editorial review; the signal is live. | | **Revenue Over Time** | Grow revenue | Alert band 0 / -5 | Description pending editorial review; the signal is live. | | **Total Listings** | Catalogue quality | Watch only | Description pending editorial review; the signal is live. | ## Audit risks and opportunities A fix status appears only where the action, inputs, approval, verification and recovery controls are mapped. Candidate remediations are never executable. | Check | Severity | Outcome | Why it matters | Fix status | | ---------------------------------------------------------------------------------- | -------- | -------------- | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | --------------------- | | **Listing buy-box win rate below 30% (Amazon-specific; non-applicable elsewhere)** | high | Grow revenue | Losing the Buy Box means losing the sale even when the listing wins the search; price, delivery promise and account health drive the algorithm. | Candidate remediation | | **Listings missing required attributes (varies per marketplace)** | high | Grow revenue | A listing missing a required attribute is commonly suppressed, down-ranked in marketplace search, or blocked from certain placements entirely, so it can be losing sales without showing any e | Candidate remediation | | **Seller feedback score dropped > 3pp in 30 days** | high | Grow revenue | Seller feedback score is one of the strongest signals marketplace search ranking and buy-box eligibility use, so a drop this size can cost visibility on every listing, not just the ones that | Report only | | **Marketplace fee % drifted > 2pp vs last quarter** | medium | Grow revenue | The share of revenue this marketplace takes as fees has shifted by more than 2 percentage points from last quarter. On thin-margin products, a shift this size can move a listing from profita | Report only | | **Payout overdue > 7 days vs marketplace's typical schedule** | medium | Run operations | A payout is running more than 7 days behind this marketplace's usual schedule. That is cash the store has already earned sitting outside its bank account, which matters directly to cash flow | Report only | | **Return rate spiked > 50% vs 90-day average** | medium | Grow revenue | Returns on this marketplace jumped more than 50% above the recent average. Beyond the direct cost of the returned goods and return shipping, a spike this size often also damages the seller-p | Report only | ### Build your own automated fixes 6 checks report findings on OnBuy today. Turn any finding into an automated fix with a Vortex IQ workflow: **13,885 read and write operations across 229 connectors** are available as building blocks, with approval, verification and rollback on every change. ## Automate approved work Vortex IQ is integrated with **6 read** and **1 write** operations across listings, orders, authrequesttokens, brands, categorys on OnBuy. Combine them with anything from the **13,885 operations across 229 connectors** to automate the work in your own words. Changes follow the merchant's configured approval policy: the target, proposed change, affected records, risk, reversibility and verification plan are shown before execution. Read-only operations do not modify the connected system. [Create a workflow](https://app.vortexiq.ai/workbench/flows/create?connector=onbuy) | Resource | Read operations | Write operations | | ----------------- | --------------- | ---------------- | | listings | 2 | 0 | | orders | 2 | 0 | | authrequesttokens | 0 | 1 | | brands | 1 | 0 | | categorys | 1 | 0 | Signed-in users see the full catalogue in the workflow builder, filtered to the sources they have connected. ### Ready to build your first OnBuy workflow Pick a trigger, add the operations above as steps, and every step that changes data pauses for your approval. Monitoring and audits are live now and can start any workflow you build. *** *Generated from the connector capability graph. Counts reflect the servable registry after alias normalisation and de-duplication, and refresh automatically when the registry changes.*