> ## Documentation Index
> Fetch the complete documentation index at: https://docs.vortexiq.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# OpenCart on Vortex IQ

> Monitor store performance, find catalogue and operational problems, and safely apply approved changes to OpenCart.

Monitor store performance, find catalogue and operational problems, and safely apply approved changes to OpenCart.

No changes are made without the configured approval policy. Read-only operations do not modify the connected system; schedules, access scopes, API usage and data handling remain governed by Vortex IQ controls.

[Connect or manage this source](https://app.vortexiq.ai/workbench/settings/sources) · [View setup guide](/integrations/opencart)

| **31**              | **8**            | **1**          | **Ready to build yours** | **5**          |
| ------------------- | ---------------- | -------------- | ------------------------ | -------------- |
| performance signals | automated checks | prepared fixes | workflows                | API operations |

## Monitor performance

31 performance signals. Signals with an alert band can raise Nerve Centre alerts; every signal supports a merchant-configured watcher.

| Signal                                         | Outcome                 | Alert behaviour    | What it tracks                                                                                                                                       |
| ---------------------------------------------- | ----------------------- | ------------------ | ---------------------------------------------------------------------------------------------------------------------------------------------------- |
| **Extension / Modification Conflicts**         | Run operations          | Merchant rule      | OpenCart-distinctive ,  OCmod / vQmod modifications conflicting (common after a core update). Each conflict can silently break a storefront feature. |
| **High-Value Customers Unengaged on Email**    | Protect revenue         | Merchant rule      | High-Value Customers Unengaged on Email, broken down by row.                                                                                         |
| **OpenCart Inventory vs Marketplace Listings** | Protect revenue         | Merchant rule      | OpenCart Inventory vs Marketplace Listings.                                                                                                          |
| **OpenCart Version Status**                    | Control risk and change | Merchant rule      | OpenCart-distinctive ,  self-hosted means version drift is the merchant's problem. Behind a security release = exploit exposure.                     |
| **Order Processing Backlog**                   | Run operations          | Alert band 10 / 50 | Alerts for Order Processing Backlog.                                                                                                                 |
| **Orders → Email Attribution**                 | Protect revenue         | Merchant rule      | Orders → Email Attribution, broken down by row.                                                                                                      |
| **Platform Error Spike or Extension Conflict** | Control risk and change | Merchant rule      | OpenCart-distinctive ,  self-hosted platform failures surface here first.                                                                            |
| **Stock-Out Burst**                            | Run operations          | Merchant rule      | Alerts for Stock-Out Burst.                                                                                                                          |
| **Top-Velocity SKUs vs Ad Spend**              | Protect revenue         | Merchant rule      | Top-Velocity SKUs vs Ad Spend, broken down by row.                                                                                                   |
| **Average Order Value**                        | Run operations          | Alert band 0 / -5  | Description pending editorial review; the signal is live.                                                                                            |
| **Failed Orders (24h)**                        | Protect revenue         | Alert band -2 / 2  | Description pending editorial review; the signal is live.                                                                                            |
| **Order Volume**                               | Run operations          | Alert band 0 / -10 | Description pending editorial review; the signal is live.                                                                                            |
| **Out-of-Stock Products**                      | Protect revenue         | Alert band 0 / 5   | Description pending editorial review; the signal is live.                                                                                            |
| **Pending Orders**                             | Run operations          | Alert band 10 / 50 | Description pending editorial review; the signal is live.                                                                                            |
| **Repeat Customer Rate**                       | Grow revenue            | Alert band 25 / 10 | Description pending editorial review; the signal is live.                                                                                            |
| **Revenue at Risk (live)**                     | Protect revenue         | Merchant rule      | Description pending editorial review; the signal is live.                                                                                            |
| **Total Revenue (30d)**                        | Grow revenue            | Alert band 0 / -5  | Description pending editorial review; the signal is live.                                                                                            |
| **Error Log Volume (24h)**                     | Control risk and change | Merchant rule      | OpenCart writes a system error log ,  a volume spike flags a freshly broken extension or template.                                                   |
| **Installed Extensions / Modules**             | Run operations          | Watch only         | Count of installed vQmod / OCmod / extensions ,  OpenCart installs are extension-heavy.                                                              |
| **Order Status Distribution**                  | Run operations          | Watch only         | Order Status Distribution, shown by share.                                                                                                           |
| **Cancellation Rate**                          | Protect revenue         | Alert band 1 / 3   | Description pending editorial review; the signal is live.                                                                                            |
| **Disabled Products**                          | Catalogue quality       | Watch only         | Description pending editorial review; the signal is live.                                                                                            |
| **Empty Categories (0 products)**              | Catalogue quality       | Alert band 0 / 3   | Description pending editorial review; the signal is live.                                                                                            |
| **Low-Stock SKUs**                             | Protect revenue         | Alert band 5 / 50  | Description pending editorial review; the signal is live.                                                                                            |
| **New Customers (30d)**                        | Run operations          | Watch only         | Description pending editorial review; the signal is live.                                                                                            |
| **Newsletter Opt-In Rate**                     | Run operations          | Watch only         | Description pending editorial review; the signal is live.                                                                                            |
| **Processing Orders**                          | Run operations          | Watch only         | Description pending editorial review; the signal is live.                                                                                            |
| **Products Missing SKU / Model**               | Catalogue quality       | Alert band 5 / 50  | Description pending editorial review; the signal is live.                                                                                            |
| **Refund Rate**                                | Protect revenue         | Alert band 2 / 5   | Description pending editorial review; the signal is live.                                                                                            |
| **Total Customers**                            | Run operations          | Watch only         | Description pending editorial review; the signal is live.                                                                                            |
| **Total Products**                             | Catalogue quality       | Watch only         | Description pending editorial review; the signal is live.                                                                                            |

## Audit risks and opportunities

A fix status appears only where the action, inputs, approval, verification and recovery controls are mapped. Candidate remediations are never executable.

| Check                                          | Severity | Outcome         | Why it matters                                                                                                                                                                                 | Fix status            |
| ---------------------------------------------- | -------- | --------------- | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | --------------------- |
| **Fulfillment rate below 90%**                 | critical | Protect revenue | When more than 1 order in 10 is failing to reach fulfilment, customers have paid for goods that are not shipping on time; refunds, chargebacks and support load follow quickly.                | Candidate remediation |
| **Cancellation rate above 10% over 30d**       | high     | Protect revenue | More than 1 in 10 orders is being cancelled. Unlike a return, a cancellation often means the customer changed their mind or hit a problem before the order even shipped, checkout friction, a  | Report only           |
| **Refund rate above 5% over 30d**              | high     | Protect revenue | More than 1 in 20 orders is being refunded. Beyond the direct revenue loss, this rate also carries payment-cost consequences, processors and payment gateways watch refund and dispute rates,  | Candidate remediation |
| **Discount > 20% of revenue (margin erosion)** | medium   | Grow revenue    | Discounting above roughly 20 percent of revenue erodes margin quickly, often without lifting volume enough to pay for itself, and trains customers to wait for codes.                          | Report only           |
| **Products with zero or negative stock**       | medium   | Grow revenue    | Every product at zero or negative stock is a page a customer can still find, still add to cart in some storefront setups, and still be disappointed by. Zero-stock listings that stay live als | Candidate remediation |
| **Repeat-customer rate below 20%**             | medium   | Grow revenue    | Fewer than 1 in 5 customers comes back for a second order. Acquiring a first-time customer is almost always the most expensive part of earning their business, so a repeat rate this low means | Candidate remediation |
| **Products missing SEO title**                 | low      | Grow revenue    | Products without SEO titles compete in search under their bare product names; pages that could rank for buying keywords stay invisible.                                                        | Prepared fix          |
| **Products missing description**               | low      | Grow revenue    | A product with no description gives a shopper nothing to evaluate beyond a photo and a price. It also gives search engines almost nothing to index, so these products are simultaneously conve | Candidate remediation |

## Automate approved work

Vortex IQ is integrated with **4 read** and **1 write** operations across categorys, customers, logins, orders, products on OpenCart. Combine them with anything from the **13,885 operations across 229 connectors** to automate the work in your own words.

Changes follow the merchant's configured approval policy: the target, proposed change, affected records, risk, reversibility and verification plan are shown before execution. Read-only operations do not modify the connected system.

[Create a workflow](https://app.vortexiq.ai/workbench/flows/create?connector=opencart)

<Accordion title="Browse the operations you can build with">
  | Resource  | Read operations | Write operations |
  | --------- | --------------- | ---------------- |
  | categorys | 1               | 0                |
  | customers | 1               | 0                |
  | logins    | 0               | 1                |
  | orders    | 1               | 0                |
  | products  | 1               | 0                |

  Signed-in users see the full catalogue in the workflow builder, filtered to the sources they have connected.
</Accordion>

### Ready to build your first OpenCart workflow

Pick a trigger, add the operations above as steps, and every step that changes data pauses for your approval. Monitoring and audits are live now and can start any workflow you build.

***

*Generated from the connector capability graph. Counts reflect the servable registry after alias normalisation and de-duplication, and refresh automatically when the registry changes.*
