> ## Documentation Index
> Fetch the complete documentation index at: https://docs.vortexiq.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Connect Medusa to Vortex IQ

> Connect Medusa to Vortex IQ for 29 KPI cards, plus cross-platform Vortex Mind diagnostics.

Connecting Medusa to Vortex IQ gives the AI OS a live read on your Medusa data, feeding the Nerve Centre dashboard, Vortex Mind diagnostics, and Ask Viq.

## What data Vortex IQ reads from Medusa

* **Product**
* **ProductVariant**
* **Order**
* **Customer**
* **Region**

## How to connect

<Note>
  Medusa uses credential-based authentication rather than OAuth. You provide these values directly rather than approving a redirect.
</Note>

<Steps>
  <Step title="Open Connected Sources">
    In your Vortex IQ workspace, go to **Settings → Connected Sources**. You need Admin role in the workspace to connect sources.
  </Step>

  <Step title="Find the Medusa card">
    Locate the Medusa connector card and click **+ Connect**. The connector drawer opens with a credential form.
  </Step>

  <Step title="Gather your credentials from Medusa">
    You will need:

    * **Medusa Backend URL**: Per-merchant Medusa backend base URL where the Admin API lives, e.g. [https://commerce.yourbrand.com](https://commerce.yourbrand.com). Admin API path /admin is appended automatically.
    * **Admin API Token**: Admin API token from the Medusa admin dashboard (Settings → API key management → Secret keys), or a JWT from /auth/user/emailpass. Sent as Authorization: Bearer.
    * **Publishable API Key**: Optional pk\_... key scoping which sales channels are visible. Only needed when the merchant restricts admin reads by sales channel.
  </Step>

  <Step title="Enter credentials in Vortex IQ">
    Paste each value into its matching field in the connector drawer.
  </Step>

  <Step title="Verify and connect">
    Click **Verify and Connect**. Vortex IQ makes a test API call to validate the credentials before saving them.
  </Step>
</Steps>

<Note>
  Vortex IQ only ever requests read-only access. Where Medusa offers scoped or read-only API keys, use one.
</Note>

## Available KPI cards

Vortex IQ populates **29** Nerve Centre cards from your Medusa data. See the [Medusa KPI card reference](/nerve-centre/kpi-cards/medusa) for the full list with definitions, calculations, and sentiment bands.

## Troubleshooting

<AccordionGroup>
  <Accordion title="Credential verification fails">
    Re-check each value against the Medusa developer console for typos or trailing whitespace. If a scope or permission is missing, Medusa will typically return a 401 or 403 on the verification call rather than a generic failure.
  </Accordion>

  <Accordion title="Cards show no data after connecting">
    Allow time for the first sync to complete; large accounts can take longer. If cards are still empty after an hour, disconnect and reconnect to confirm the credentials were saved correctly.
  </Accordion>
</AccordionGroup>