> ## Documentation Index > Fetch the complete documentation index at: https://docs.vortexiq.ai/llms.txt > Use this file to discover all available pages before exploring further. # Adobe Commerce KPIs, Vortex IQ Nerve Centre > Every Adobe Commerce KPI pulse Vortex IQ Nerve Centre tracks: 59 metrics covering revenue, orders, customers, refunds, and more. **[Nerve Centre KPIs](/nerve-centre/kpi-cards/adobe-commerce) · [Audit Profile](/nerve-centre/kpi-cards/adobe-commerce/audit) · [Sentiment Settings](/nerve-centre/kpi-cards/adobe-commerce/sentiment)** Vortex IQ Nerve Centre tracks **59** KPI pulses for Adobe Commerce stores. Each metric has its own page: definition, calculation, why it matters, and what to do when it moves. The Adobe Commerce (Magento) connector is built for the multi-store, multi-environment B2B + B2C complexity Adobe merchants live in. The **Nerve Centre** tracks 59 KPI pulses for Adobe Commerce stores - including the B2B-specific cards (*B2B Accounts Gone Quiet*, *B2B AOV vs B2C AOV*, *B2B Revenue Share*) that Adobe Analytics doesn't surface natively, plus the cross-platform *Catalogue Drift (Adobe ↔ Amazon)* alert. **Vortex Mind** explains why a B2B account went quiet or why catalogue drift opened up; **Ask Viq™** lets you ask in plain English, scoped per Profile so the B2B and DTC questions stay separate. | Card | Metrics type | Category | Chart | | ------------------------------------------------------------------------------------------------------------- | ---------------------- | ------------------------------- | --------------- | | [B2B Accounts Gone Quiet](/nerve-centre/kpi-cards/adobe-commerce/b2b-accounts-gone-quiet) | Key Metrics | B2B vs B2C | alert\_list | | [Revenue Drop Alert](/nerve-centre/kpi-cards/adobe-commerce/revenue-drop-alert) | Key Metrics | Nerve Centre | alert\_list | | [Total Orders](/nerve-centre/kpi-cards/adobe-commerce/total-orders) | Key Metrics | Revenue & Growth | kpi | | [Total Revenue](/nerve-centre/kpi-cards/adobe-commerce/total-revenue) | Key Metrics | Revenue & Growth | kpi | | [Unfulfilled Orders](/nerve-centre/kpi-cards/adobe-commerce/unfulfilled-orders) | Key Metrics | Order Issues | kpi | | [Active Ads on Out-of-Stock SKUs](/nerve-centre/kpi-cards/adobe-commerce/active-ads-on-out-of-stock-skus) | Cross-Platform Metrics | Cross-Platform: Revenue at Risk | alert\_table | | [Amazon Revenue Share vs Adobe DTC](/nerve-centre/kpi-cards/adobe-commerce/amazon-revenue-share-vs-adobe-dtc) | Cross-Platform Metrics | Cross-Platform: Revenue at Risk | donut | | [Catalogue Drift (Adobe ↔ Amazon)](/nerve-centre/kpi-cards/adobe-commerce/catalogue-drift) | Cross-Platform Metrics | Cross-Platform: Revenue at Risk | alert\_table | | [Email-Attributed Revenue Share](/nerve-centre/kpi-cards/adobe-commerce/email-attributed-revenue-share) | Cross-Platform Metrics | Cross-Platform: Revenue at Risk | gauge | | [Revenue at Risk (active incidents)](/nerve-centre/kpi-cards/adobe-commerce/revenue-at-risk) | Cross-Platform Metrics | Cross-Platform: Revenue at Risk | kpi | | [Average Order Value](/nerve-centre/kpi-cards/adobe-commerce/average-order-value) | Supporting Metrics | Revenue & Growth | kpi | | [B2B AOV vs B2C AOV](/nerve-centre/kpi-cards/adobe-commerce/b2b-aov-vs-b2c-aov) | Supporting Metrics | B2B vs B2C | bar | | [B2B Revenue Share](/nerve-centre/kpi-cards/adobe-commerce/b2b-revenue-share) | Supporting Metrics | B2B vs B2C | donut | | [Cancellation Rate](/nerve-centre/kpi-cards/adobe-commerce/cancellation-rate) | Supporting Metrics | Refunds & Cancellations | gauge | | [Cancelled Orders Over Time](/nerve-centre/kpi-cards/adobe-commerce/cancelled-orders-over-time) | Supporting Metrics | Cancellations | area | | [Cart-Abandonment Spike Alert](/nerve-centre/kpi-cards/adobe-commerce/cart-abandonment-spike-alert) | Supporting Metrics | Nerve Centre | alert\_list | | [Customer Acquisition Trend](/nerve-centre/kpi-cards/adobe-commerce/customer-acquisition-trend) | Supporting Metrics | Trends | area | | [Customer Churn Risk](/nerve-centre/kpi-cards/adobe-commerce/customer-churn-risk) | Supporting Metrics | Customer Retention | gauge | | [Customer Order Frequency](/nerve-centre/kpi-cards/adobe-commerce/customer-order-frequency) | Supporting Metrics | Customer Retention | bar | | [Customer Spend Segments](/nerve-centre/kpi-cards/adobe-commerce/customer-spend-segments) | Supporting Metrics | Customer Insights | pie | | [Customers with Zero Spend](/nerve-centre/kpi-cards/adobe-commerce/customers-with-zero-spend) | Supporting Metrics | Customer Health | kpi | | [Daily Order Trends](/nerve-centre/kpi-cards/adobe-commerce/daily-order-trends) | Supporting Metrics | Revenue & Growth | area | | [Discount % of Revenue](/nerve-centre/kpi-cards/adobe-commerce/discount-of-revenue) | Supporting Metrics | Revenue & Growth | gauge | | [Discounts Given Over Time](/nerve-centre/kpi-cards/adobe-commerce/discounts-given-over-time) | Supporting Metrics | Promotions | area | | [Email Health](/nerve-centre/kpi-cards/adobe-commerce/email-health) | Supporting Metrics | Customer Data | gauge | | [Financial Status Breakdown](/nerve-centre/kpi-cards/adobe-commerce/financial-status-breakdown) | Supporting Metrics | Operations | bar | | [Free vs Paid Shipping](/nerve-centre/kpi-cards/adobe-commerce/free-vs-paid-shipping) | Supporting Metrics | Shipping | pie | | [Fulfillment Rate](/nerve-centre/kpi-cards/adobe-commerce/fulfillment-rate) | Supporting Metrics | Fulfillment | gauge | | [Fulfillment Rate Over Time](/nerve-centre/kpi-cards/adobe-commerce/fulfillment-rate-over-time) | Supporting Metrics | Operations | area | | [Fulfillment Status](/nerve-centre/kpi-cards/adobe-commerce/fulfillment-status) | Supporting Metrics | Fulfillment | pie | | [Fulfilment Delay Alert](/nerve-centre/kpi-cards/adobe-commerce/fulfilment-delay-alert) | Supporting Metrics | Nerve Centre | alert\_list | | [Guest vs Account Orders](/nerve-centre/kpi-cards/adobe-commerce/guest-vs-account-orders) | Supporting Metrics | Customer Insights | pie | | [Line Item Fulfillment Status](/nerve-centre/kpi-cards/adobe-commerce/line-item-fulfillment-status) | Supporting Metrics | Operations | pie | | [New Customers](/nerve-centre/kpi-cards/adobe-commerce/new-customers) | Supporting Metrics | Customer Insights | kpi | | [Order State Breakdown](/nerve-centre/kpi-cards/adobe-commerce/order-state-breakdown) | Supporting Metrics | Operations | bar | | [Orders by Country](/nerve-centre/kpi-cards/adobe-commerce/orders-by-country) | Supporting Metrics | Customer Insights | bar | | [Orders Over Time](/nerve-centre/kpi-cards/adobe-commerce/orders-over-time) | Supporting Metrics | Trends | area | | [Out-of-Stock Spike Alert](/nerve-centre/kpi-cards/adobe-commerce/out-of-stock-spike-alert) | Supporting Metrics | Nerve Centre | alert\_list | | [Payment Methods](/nerve-centre/kpi-cards/adobe-commerce/payment-methods) | Supporting Metrics | Operations | pie | | [Refund Rate](/nerve-centre/kpi-cards/adobe-commerce/refund-rate) | Supporting Metrics | Refunds & Cancellations | gauge | | [Refund Value](/nerve-centre/kpi-cards/adobe-commerce/refund-value) | Supporting Metrics | Refunds & Cancellations | kpi | | [Refund-Rate Spike Alert](/nerve-centre/kpi-cards/adobe-commerce/refund-rate-spike-alert) | Supporting Metrics | Nerve Centre | alert\_list | | [Refunded Orders](/nerve-centre/kpi-cards/adobe-commerce/refunded-orders) | Supporting Metrics | Refunds & Cancellations | kpi | | [Refunds Over Time](/nerve-centre/kpi-cards/adobe-commerce/refunds-over-time) | Supporting Metrics | Refunds | area | | [Repeat Customer Rate](/nerve-centre/kpi-cards/adobe-commerce/repeat-customer-rate) | Supporting Metrics | Customer Insights | gauge | | [Return Status](/nerve-centre/kpi-cards/adobe-commerce/return-status) | Supporting Metrics | Returns | pie | | [Revenue Breakdown](/nerve-centre/kpi-cards/adobe-commerce/revenue-breakdown) | Supporting Metrics | Finance | pie | | [Revenue by Day of Week](/nerve-centre/kpi-cards/adobe-commerce/revenue-by-day-of-week) | Supporting Metrics | Revenue Patterns | bar | | [Revenue by Payment Gateway](/nerve-centre/kpi-cards/adobe-commerce/revenue-by-payment-gateway) | Supporting Metrics | Finance | bar | | [Revenue Over Time](/nerve-centre/kpi-cards/adobe-commerce/revenue-over-time) | Supporting Metrics | Trends | area | | [Shipping Cost as % of Revenue](/nerve-centre/kpi-cards/adobe-commerce/shipping-cost-as-of-revenue) | Supporting Metrics | Shipping | gauge | | [Tax Analysis](/nerve-centre/kpi-cards/adobe-commerce/tax-analysis) | Supporting Metrics | Finance | bar | | [Tax Collected Over Time](/nerve-centre/kpi-cards/adobe-commerce/tax-collected-over-time) | Supporting Metrics | Tax | area | | [Top Refunding Customers](/nerve-centre/kpi-cards/adobe-commerce/top-refunding-customers) | Supporting Metrics | Returns | bar\_horizontal | | [Total Discount Used](/nerve-centre/kpi-cards/adobe-commerce/total-discount-used) | Supporting Metrics | Revenue & Growth | kpi | | [Total Shipping Revenue](/nerve-centre/kpi-cards/adobe-commerce/total-shipping-revenue) | Supporting Metrics | Revenue & Growth | kpi | | [Total Tax Collected](/nerve-centre/kpi-cards/adobe-commerce/total-tax-collected) | Supporting Metrics | Revenue & Growth | kpi | | [Unique Customers](/nerve-centre/kpi-cards/adobe-commerce/unique-customers) | Supporting Metrics | Customer Insights | kpi | | [Unverified Email Customers](/nerve-centre/kpi-cards/adobe-commerce/unverified-email-customers) | Supporting Metrics | Customer Health | kpi | *Appendix space for FAQs, reconciliation guidance, or cross-connector notes specific to this connector. Replace this block when authored.*