> ## Documentation Index > Fetch the complete documentation index at: https://docs.vortexiq.ai/llms.txt > Use this file to discover all available pages before exploring further. # AliExpress Rejected Listings (24h), AliExpress > AliExpress Rejected Listings (24h) for AliExpress stores. Tracked live in Vortex IQ Nerve Centre. How to read it, why it matters, and how to act on it. **Card class:** [Hero](/nerve-centre/overview#card-classes-explained) • **Category:** [Marketplace](/nerve-centre/connectors#connectors-by-type) ## At a glance > **AliExpress Rejected Listings (24h)** counts the listings AliExpress has rejected during its audit in the last day, whether for suspected IP infringement, restricted or prohibited goods, poor image quality, or missing required attributes. A rejected listing is hidden from buyers until you fix and resubmit it, so a sudden spike usually points at a single root cause such as a bad feed push, a new image template, or a category rule change. For an owner or operations lead this card is an early-warning siren on catalogue health, because hidden listings stop selling the moment they fail audit. It works hand in hand with `aex_rejected_auditing_listings` for the standing backlog and `aex_required_attribute_completeness` for the most common fixable cause. | | | | --------------------- | ----------------------------------------------------------------------------------------------------------------------------------------- | | **What it counts** | The number of listings rejected by AliExpress audit within the trailing 24 hours. | | **Sample type** | Backend API data from AliExpress, refreshed across the rolling 24-hour window. | | **Why it matters** | Rejected listings are hidden from search and buying until corrected, so each one is lost visibility and lost sales. | | **Reading the value** | Any value above zero deserves a look. A small steady number is normal churn; a sharp spike signals a systemic feed or compliance problem. | | **Currency** | Count of listings. | | **Time window** | `24H` | | **Alert trigger** | `>0` | | **Sentiment key** | `aex_alert_listing_rejection_spike` | | **Roles** | owner, operations | ## Calculation Vortex IQ counts listings whose AliExpress audit status moved to rejected within the trailing 24-hour window and groups them so you can see whether the cause is concentrated. See the At a glance summary above for what the metric tracks and the worked example below for a typical reading. ## Worked example *A representative reading of **AliExpress Rejected Listings (24h)** for a typical catalogue-heavy AliExpress store.* On 09 Mar 26 the card jumps from its usual 1 or 2 to 38 rejections overnight. The operations lead opens the list and sees that almost all of them share the same rejection reason, a missing required brand attribute, traced to a feed mapping that dropped the field during a sync. They restore the field, resubmit the batch, and watch the standing audit backlog clear over the following hours. For deeper investigation, use Vortex Mind to trace upstream causes; for natural-language exploration, ask Ask Viq. ## Sibling cards merchants should reference together | Card | Why merchants reach for it | | --------------------------------------------------------------------------------------------------------------------------- | ----------------------------------------------------------------------------------------------- | | [`aex_rejected_auditing_listings`](/nerve-centre/kpi-cards/aliexpress/rejected-auditing-listings) | Shows the standing pool of rejected and in-audit listings, not just the last 24 hours. | | [`aex_required_attribute_completeness`](/nerve-centre/kpi-cards/aliexpress/required-attribute-completeness) | Missing category attributes are a leading rejection cause, so this is the first place to check. | | [`aex_listing_quality_score`](/nerve-centre/kpi-cards/aliexpress/listing-quality-score) | Image and content quality issues that drive rejections also show up here. | | [`aex_active_listings`](/nerve-centre/kpi-cards/aliexpress/active-listings) | Confirms how many listings are actually live and selling once rejections are excluded. | | [`aex_listings_failing_feedonomics_validation`](/nerve-centre/kpi-cards/aliexpress/listings-failing-feedonomics-validation) | Catches feed-side problems before AliExpress ever rejects them. | ## Reconciling against AliExpress Seller Center **Where to look in AliExpress Seller Center:** Open Product Management and filter to listings in a rejected or failed-audit state, then review the rejection reason shown against each item. **Why the Vortex IQ value may legitimately differ:** | Reason | Direction | What to do | | ----------------------------------------------------------------------------------------------------------------------------------- | --------- | ------------------------------------------------------------------------- | | **Window framing.** This card is strictly the trailing 24 hours, while Seller Center may show all rejected items regardless of age. | Variable | Compare against a same-day filter in Seller Center, not the full backlog. | | **Audit timing.** Rejections post as the audit completes, which may straddle the window edge. | Marginal | Allow a short settling period before treating counts as final. | | **Resubmission churn.** A listing fixed and re-rejected can appear more than once in a day. | Marginal | Treat repeat rejections as a single unresolved issue when triaging. | **Cross-connector reconciliation:** If listings originate from a connected catalogue, compare against `aex_listings_drifting_from_bc` to see whether a source-feed change triggered the rejections. For divergence investigations, use Vortex Mind. ## Known limitations / merchant FAQs **Q: How often does AliExpress Rejected Listings (24h) update?** It tracks a rolling 24-hour window and refreshes as new audit outcomes arrive, so a fresh rejection appears within the next sync and an item ages out of the count a day after it was rejected. **Q: Why does my AliExpress Seller Center show a different number?** Seller Center often lists every rejected item regardless of age, while this card is limited to the last 24 hours; differences come from window scope, the Seller Center time zone, and which audit states are included in the filter. **Q: How does AliExpress Rejected Listings (24h) relate to other listing health metrics?** It is the acute signal feeding the standing view in `aex_rejected_auditing_listings`, and its most common root cause is tracked by `aex_required_attribute_completeness`. **Q: Can I customise the alert threshold?** Yes, sensitivity thresholds are configurable per profile in the Sensitivity tab. Adjust to match your business baseline rather than relying on the generic default. *** ### Tracked live in Vortex IQ Nerve Centre *AliExpress Rejected Listings (24h)* is one of hundreds of KPI pulses Vortex IQ tracks across AliExpress and 70+ other ecommerce connectors. Nerve Centre runs the detection layer; Vortex Mind investigates the cause when something moves; Ask Viq lets you interrogate any number in plain English. [Start for free](https://app.vortexiq.ai/login) or [book a demo](https://www.vortexiq.ai/contact-us) to see this metric running on your own data.