> ## Documentation Index
> Fetch the complete documentation index at: https://docs.vortexiq.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# AliExpress audit profile, Vortex IQ

> What the Vortex IQ AliExpress health audit checks: AliExpress Marketplace Audit

**[Nerve Centre KPIs](/nerve-centre/kpi-cards/aliexpress) · [Audit Profile](/nerve-centre/kpi-cards/aliexpress/audit) · [Sentiment Settings](/nerve-centre/kpi-cards/aliexpress/sentiment)**

Will audit OAuth health, AliExpress seller account standing, listing suppression, featured-offer competitiveness, order-defect and dispute exposure, and cross-channel inventory/pricing parity for a cross-border AliExpress seller.

## What this audit checks

### Authentication & access

* OAuth2 refresh token valid and not expired against oauth.aliexpress.com/token
* Required scopes present (aliexpress.products, aliexpress.orders, aliexpress.logistics)
* Seller ID resolves and /api/seller/account returns ACTIVE status

### Account health & policy compliance

* Store status not FROZEN or CLOSED on /api/seller/account
* Detailed seller ratings (match / communication / shipping) all at or above 4.5
* Store level not downgraded vs prior period (TIER/GOLD/PLATINUM band)

### Listing quality & suppression

* No listings in REJECTED or AUDITING state on /api/products/list (IP, restricted goods, image quality)
* Required-attribute completeness at or above 90% across active listings
* Listings with FX pricing drift over 5% from USD anchor flagged for re-pricing
* Ship-to country coverage matches target markets (no gaps vs ship\_to\_countries)

### Buy Box / featured-offer

* Featured-offer (search-placement) win rate at or above competitive band for top-revenue listings
* ONLINE listings priced uncompetitively vs cross-border peers on same SKU
* Store-level tier supports buyer-trust premium needed to hold featured placement

### Order defect & feedback

* Shipping-time accuracy (promised vs actual Cainiao delivery) at or above 80%
* Open disputes have no unresponded items older than 3 days (auto-rule for buyer at 5d)
* Share of disputes JUDGED for BUYER over trailing 30d below defect band
* No orders past ship\_deadline on /api/orders/list (Cainiao SLA risk)

### Cross-channel inventory & pricing parity

* ONLINE AliExpress listings for SKUs that are out of stock on BigCommerce / Shopify
* Retail price coherence vs Alibaba B2B per-unit price on shared SKU
* Catalogue drift (title or price diff over 10%) vs BigCommerce source on shared SKU

## Severity thresholds

| Signal                   | Warn | Critical |
| ------------------------ | ---- | -------- |
| `buy_box_win_rate`       | -    | \< 0.40  |
| `defect_rate`            | -    | > 0.04   |
| `feedback_score`         | -    | \< 4.3   |
| `listing_suppressed_pct` | -    | > 0.05   |
| `account_health_score`   | -    | \< 60    |

## Data sources

* `GET https://gw.api.aliexpress.com/api/seller/account` - Seller account standing, store level, detailed seller ratings
* `GET https://gw.api.aliexpress.com/api/products/list` - Listing status, suppression, attributes, pricing, ship-to coverage
* `GET https://gw.api.aliexpress.com/api/orders/list` - Order status, ship deadlines, currency, buyer country
* `GET https://gw.api.aliexpress.com/api/disputes/list` - Open disputes, response age, judged-for outcome, refund exposure