> ## Documentation Index > Fetch the complete documentation index at: https://docs.vortexiq.ai/llms.txt > Use this file to discover all available pages before exploring further. # Total Listings, AliExpress > Total Listings for AliExpress stores. Tracked live in Vortex IQ Nerve Centre. How to read it, why it matters, and how to act on it. **Card class:** [Non-Hero](/nerve-centre/overview#card-classes-explained) • **Category:** [Marketplace](/nerve-centre/connectors#connectors-by-type) ## At a glance > **Total Listings** is the full count of every listing in your AliExpress store, regardless of state. It includes active and buyable listings, listings still in auditing, listings rejected by AliExpress, and listings that have expired. Because it spans all states, it is the denominator behind almost every listing-health ratio in Nerve Centre, from rejection rate to quality-score coverage. It is deliberately broader than the Active Listings card, which counts only listings a buyer can actually purchase. Watch the gap between the two: a rising Total with a flat Active means listings are piling up in auditing, rejected, or expired states. | | | | --------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ | | **What it counts** | Every listing in the AliExpress store across all lifecycle states: active, auditing, rejected, and expired. It is a raw inventory count, not a buyable-only count. | | **Sample type** | Backend API data from AliExpress, refreshed on the standard data refresh in near real time. | | **Why it matters** | This is the denominator for listing-health ratios such as rejection rate and attribute completeness. A growing total with flat active listings signals catalogue bloat or listings stuck in non-live states. | | **Reading the value** | Read it against the Active Listings card. A wide gap between Total and Active means many listings are non-buyable and worth auditing. | | **Currency** | count | | **Time window** | `RT` | | **Alert trigger** | `-` | | **Sentiment key** | `aex_total_listings` | | **Roles** | owner, operations | ## Calculation Vortex IQ counts every listing object returned by the AliExpress catalogue API for the store, summed across all lifecycle states rather than filtered to buyable listings only. See the At a glance summary above for what the metric tracks and the worked example below for a typical reading. ## Worked example *A representative reading of **Total Listings** for a typical mid-catalogue AliExpress seller syndicating from a BigCommerce source.* On 14 Mar 26 the card reads 4,820 total listings while the Active Listings card reads 4,310. The 510-listing gap breaks down as roughly 340 in auditing, 120 rejected, and 50 expired. The merchant treats the auditing backlog as normal churn but flags the 120 rejected as a revenue gap worth clearing this week. For deeper investigation, use Vortex Mind to trace upstream causes; for natural-language exploration, ask Ask Viq. ## Sibling cards merchants should reference together | Card | Why merchants reach for it | | -------------------------------------------------------------------------------------------------- | --------------------------------------------------------------------------------------- | | [`aex_active_listings`](/nerve-centre/kpi-cards/aliexpress/active-listings) | The buyable subset of Total Listings; the gap between the two reveals stuck inventory. | | [`aex_rejected_listings_24h`](/nerve-centre/kpi-cards/aliexpress/aliexpress-rejected-listings-24h) | Shows how many listings AliExpress bounced, explaining part of the Total-to-Active gap. | | [`aex_oos_listings`](/nerve-centre/kpi-cards/aliexpress/out-of-stock-listings) | Live listings with zero stock, another reason a listing counts but does not sell. | | [`aex_listings_expiring_soon`](/nerve-centre/kpi-cards/aliexpress/listings-expiring-soon) | Listings about to lapse into the expired state and leave the active count. | | [`aex_listing_quality_score`](/nerve-centre/kpi-cards/aliexpress/listing-quality-score) | Uses Total Listings as its coverage base when scoring catalogue health. | ## Reconciling against AliExpress Seller Center **Where to look in AliExpress Seller Center:** Open Product Management and view the listing list with no state filter applied, then read the all-states total. Seller Center usually defaults to a filtered view, so clear the state and category filters before comparing. **Why the Vortex IQ value may legitimately differ:** | Reason | Direction | What to do | | ------------------------------------------------------------------------------------------------------------------------------------------------- | --------- | --------------------------------------------------------------- | | **State filter applied in Seller Center.** The default view often hides expired or rejected listings, undercounting against the all-states total. | Variable | Clear all state filters in Product Management before comparing. | | **Refresh lag.** Vortex IQ reads near real time but a very recent bulk upload may not have synced yet. | Marginal | Force a manual refresh and recount after a few minutes. | | **Draft listings.** AliExpress may exclude unpublished drafts from some views; Vortex IQ counts what the catalogue API returns. | Variable | Confirm whether drafts are in scope for your comparison. | **Cross-connector reconciliation:** compare Total Listings against the BigCommerce source product count to confirm syndication coverage is complete. For divergence investigations, use Vortex Mind. ## Known limitations / merchant FAQs **Q: How often does Total Listings update?** It refreshes in near real time on the standard data refresh, so a fresh bulk upload usually appears within a refresh cycle. Force a manual refresh from the dashboard if you need an immediate recount. **Q: Why does my AliExpress Seller Center show a different number?** The most common cause is a state filter left active in Product Management, which hides expired or rejected listings. Clear all filters, then check for recent uploads that may not have synced yet. **Q: How does Total Listings relate to other metrics?** It is the denominator behind the listing-health cards. Read it against Active Listings, Rejected Listings, and Out-of-Stock Listings to see where the non-buyable gap is concentrated. **Q: Can I customise the alert threshold?** Yes, sensitivity thresholds are configurable per profile in the Sensitivity tab. Adjust to match your business baseline rather than relying on the generic default. *** ### Tracked live in Vortex IQ Nerve Centre *Total Listings* is one of hundreds of KPI pulses Vortex IQ tracks across AliExpress and 70+ other ecommerce connectors. Nerve Centre runs the detection layer; Vortex Mind investigates the cause when something moves; Ask Viq lets you interrogate any number in plain English. [Start for free](https://app.vortexiq.ai/login) or [book a demo](https://www.vortexiq.ai/contact-us) to see this metric running on your own data.