> ## Documentation Index
> Fetch the complete documentation index at: https://docs.vortexiq.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Open Order-Exception Rows on Live Orders, Baserow KPI card, Vortex IQ Nerve Centre

> Manual order-exception queue rows that map to live, paid ecom orders still sitting unresolved - revenue stuck in a spreadsheet. Needs an ecom sibling + an order-id field on the table.

**[Nerve Centre KPIs](/nerve-centre/kpi-cards/baserow) · [Audit Profile](/nerve-centre/kpi-cards/baserow/audit) · [Sentiment Settings](/nerve-centre/kpi-cards/baserow/sentiment)**

## At a glance

* **Category:** Cross-Channel: Revenue at Risk
* **Type:** Key Metrics
* **Chart:** table
* **Format:** number
* **Time window:** RT
* **Alert trigger:** >0 mapping to a paid/unfulfilled order

## Calculation

Manual order-exception queue rows that map to live, paid ecom orders still sitting unresolved - revenue stuck in a spreadsheet. Needs an ecom sibling + an order-id field on the table.

## Known limitations

*Known limitations, FAQs, or reconciliation notes specific to this card. Replace this block when authored.*