> ## Documentation Index
> Fetch the complete documentation index at: https://docs.vortexiq.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Open-Status Rows, Baserow KPI card, Vortex IQ Nerve Centre

> Rows whose status is not in the done set - the unactioned queue (returns / order exceptions). Gated on a configured status field.

**[Nerve Centre KPIs](/nerve-centre/kpi-cards/baserow) · [Audit Profile](/nerve-centre/kpi-cards/baserow/audit) · [Sentiment Settings](/nerve-centre/kpi-cards/baserow/sentiment)**

## At a glance

* **Category:** Backlog
* **Type:** Supporting Metrics
* **Chart:** kpi
* **Format:** number
* **Time window:** RT
* **Alert trigger:** >2× 7D avg

## Calculation

Rows whose status is not in the done set - the unactioned queue (returns / order exceptions). Gated on a configured status field.

## Known limitations

*Known limitations, FAQs, or reconciliation notes specific to this card. Replace this block when authored.*