> ## Documentation Index > Fetch the complete documentation index at: https://docs.vortexiq.ai/llms.txt > Use this file to discover all available pages before exploring further. # Active Bonanza Listings for OOS SKUs on BC, Bonanza > Active Bonanza Listings for OOS SKUs on BC for Bonanza stores. Tracked live in Vortex IQ Nerve Centre. How to read it, why it matters, and how to act on it. **Card class:** [Hero](/nerve-centre/overview#card-classes-explained) • **Category:** [Marketplace](/nerve-centre/connectors#connectors-by-type) ## At a glance > Active Bonanza Listings for OOS SKUs on BC is a cross-channel diagnostic that counts the SKUs still live and sellable on your Bonanza booth even though they are out of stock in the source BigCommerce ("BC") catalog. Every one of these is a sale waiting to misfire, because a buyer can purchase an item you cannot fulfil. Any count above zero is an immediate oversell and cancellation risk. Read it as a real-time revenue-at-risk gauge spanning Bonanza and BC. | | | | --------------------- | ----------------------------------------------------------------------------------------------------------------------------------------- | | **What it counts** | The number of SKUs that remain active and sellable on Bonanza while showing out of stock in the source BigCommerce ("BC") catalog. | | **Sample type** | Backend API data from Bonanza, refreshed on the standard data refresh. | | **Why it matters** | A live Bonanza listing for a SKU with no BC stock invites orders you cannot ship, leading to cancellations, refunds, and feedback damage. | | **Reading the value** | The only safe value is zero. Any count above zero is a list of SKUs to pull or restock right away. | | **Currency** | number | | **Time window** | `Real-time` | | **Alert trigger** | `>0` | | **Sentiment key** | `bon_xc_listed_but_oos_on_bc` | | **Roles** | owner, operations, finance | ## Calculation Each active Bonanza listing is matched to its source SKU in the BigCommerce catalog and the current BC stock state is read. Any SKU that is sellable on Bonanza while its BC record shows zero available is counted and listed. Because the risk is immediate, this card reads in real time rather than over a trailing window. See At a glance for the alert trigger and the worked example below for a representative reading. ## Worked example *A representative reading of **Active Bonanza Listings for OOS SKUs on BC** for a typical merchant on Bonanza.* On 14 Mar 26 a seller sees a count of 6 against a trigger of zero. The table lists six SKUs, all reading zero stock on BC after a busy weekend, yet still showing as buyable on the Bonanza booth because the stock decrement never reached the listing. At an average order value near 45 dollars, that is roughly 270 dollars of orders the seller could take but not fulfil, plus the feedback hit from cancelling. The action is to pause or zero those six listings immediately, then fix the stock sync. Vortex Mind traces upstream causes, such as a lagging inventory push, and Ask Viq lets you ask in plain English which SKUs went sellable while out of stock today. ## Sibling cards merchants should reference together | Card | Why merchants reach for it | | ------------------------------------------------------------------------------------------- | ------------------------------------------------------------------ | | [`bon_xc_catalogue_drift_vs_bc`](/nerve-centre/kpi-cards/bonanza/listings-drifting-from-bc) | Cross-Channel: Revenue at Risk sibling: Listings Drifting from BC. | | [`bon_listings_oos`](/nerve-centre/kpi-cards/bonanza/out-of-stock-listings) | Catalog sibling: Out-of-Stock Listings. | | [`bon_cancellation_rate`](/nerve-centre/kpi-cards/bonanza/cancellation-rate) | Fulfilment sibling: Cancellation Rate. | | [`bon_revenue_at_risk`](/nerve-centre/kpi-cards/bonanza/revenue-at-risk) | Revenue sibling: Revenue at Risk. | | [`bon_importer_sync_health`](/nerve-centre/kpi-cards/bonanza/importer-sync-health) | Operations sibling: Importer Sync Health. | ## Reconciling against Bonanza **Where to look in Bonanza's own dashboard:** In Bonanza, open the selling area and your item listings to find the flagged SKUs still showing as available, then check the same SKUs in your BigCommerce catalog to confirm they read zero stock. Because this is a cross-channel card, the conflict only appears when you hold the Bonanza listing state and the BC stock state side by side. **Why the Vortex IQ value may legitimately differ:** | Reason | Direction | What to do | | --------------------------------------------------------------------------------------------------------------- | --------- | ------------------------ | | **Period boundary.** Vortex IQ reads this in real time by default; Bonanza dashboards may use calendar periods. | Variable | Match the period range. | | **Time zone.** Bonanza uses account time zone; Vortex IQ aligns to merchant reporting time zone. | Marginal | Confirm time zone match. | | **Filter scope.** Profile-level filters (booth, channel, test orders) may narrow the Vortex IQ view. | Variable | Match filter settings. | **Cross-connector reconciliation:** complement with sibling cards in the same category for the full diagnostic picture. For divergence investigations, use Vortex Mind. ## Known limitations / merchant FAQs **Q: How often does Active Bonanza Listings for OOS SKUs on BC update?** Because the oversell risk is immediate, this card reads in real time and refreshes on the standard data refresh, typically every 30 to 60 minutes. You can also trigger a manual refresh after a stock push to confirm the count has cleared. **Q: Why does my Bonanza dashboard show a different number?** Bonanza shows the listing as available because it has not received the zero-stock state from BC. That gap is exactly what this card surfaces. Bonanza alone cannot show the conflict, since it does not know the BC stock value. **Q: A SKU cleared on BC but the count still includes it - why?** The Bonanza listing must also reflect the change before it drops off the list. If you restocked on BC, the count clears once the new stock syncs to the listing; if you intended to pull it, zero or end the Bonanza listing. **Q: Can I customise the alert threshold?** Yes, sensitivity thresholds are configurable per profile in the Sensitivity tab. Adjust to match your business baseline rather than relying on the generic default. *** ### Tracked live in Vortex IQ Nerve Centre *Active Bonanza Listings for OOS SKUs on BC* is one of hundreds of KPI pulses Vortex IQ tracks across Bonanza and 70+ other ecommerce connectors. Nerve Centre runs the detection layer; Vortex Mind investigates the cause when something moves; Ask Viq lets you interrogate any number in plain English. [Start for free](https://app.vortexiq.ai/login) or [book a demo](https://www.vortexiq.ai/contact-us) to see this metric running on your own data.