> ## Documentation Index > Fetch the complete documentation index at: https://docs.vortexiq.ai/llms.txt > Use this file to discover all available pages before exploring further. # Importer Sync / BRA / Rating Threshold Crossed, Bonanza > Importer Sync / BRA / Rating Threshold Crossed for Bonanza stores. Tracked live in Vortex IQ Nerve Centre. How to read it, why it matters, and how to act on it. **Card class:** [Hero](/nerve-centre/overview#card-classes-explained) • **Category:** [Marketplace](/nerve-centre/connectors#connectors-by-type) ## At a glance > **Importer Sync / BRA / Rating Threshold Crossed** is a combined account-health alert for your Bonanza booth. It fires the moment any of three core health signals slips below its safe line: Bonanza Importer sync health (how cleanly your eBay, Amazon, Etsy or Shopify listings mirror into Bonanza), your average BRA (Buy-it-Right Asking) listing-quality score that influences search rank, or your booth rating. It sits in the Nerve Centre alert layer as a single early-warning pulse, and it pairs with the sibling cards below so you can see which of the three drivers tripped. | | | | --------------------- | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | **What it counts** | A live alert raised when Importer sync health, average BRA score, or booth rating crosses its threshold on your Bonanza booth. | | **Sample type** | Backend API data from Bonanza, refreshed on the standard data refresh. | | **Why it matters** | These three signals together gate your Bonanza search placement, your Google Shopping distribution, and buyer trust. A single combined alert lets owners and operations act before a slip turns into lost sales. | | **Reading the value** | Treat any fire as actionable. Open the alert to see which of the three drivers crossed, then jump to the matching detail card to confirm scope and cause. | | **Currency** | number | | **Time window** | `RT` | | **Alert trigger** | `Importer<95% OR BRA<70 OR rating<4.7` | | **Sentiment key** | `bon_alert_account_health_drop` | | **Roles** | owner, operations, finance | ## Calculation This is a real-time alert rather than a rolling metric. Vortex IQ watches the three underlying Bonanza health signals - Importer sync health, average BRA score, and booth rating - and raises the alert the instant any one of them crosses its configured threshold. The alert names the driver that tripped so you can act without guessing. See the At a glance summary above for the default trigger lines and the worked example below for a typical fire. ## Worked example *A representative reading of **Importer Sync / BRA / Rating Threshold Crossed** for a typical merchant on Bonanza.* On 14 Mar 26 a booth running the Bonanza Importer against an eBay catalogue sees Importer sync health drop to about 91 percent after a batch of listings fails to mirror cleanly overnight. The alert fires immediately, flagging Importer sync as the driver while BRA (around 78) and booth rating (around 4.8) stay healthy. The merchant opens the Importer status, finds 40 listings stuck on a missing-attribute error, fixes the source data and re-runs the sync, clearing the alert. Vortex Mind traces the upstream cause back to the failed mirror batch, and Ask Viq lets the owner ask in plain English which listings were affected. ## Sibling cards merchants should reference together | Card | Why merchants reach for it | | -------------------------------------------------------------------------------------------- | ---------------------------------------------------------------- | | [`bon_importer_sync_health`](/nerve-centre/kpi-cards/bonanza/importer-sync-health) | Executive sibling: Importer Sync Health. | | [`bon_avg_bra_score`](/nerve-centre/kpi-cards/bonanza/listing-quality-score) | Listing Health sibling: Average BRA Score (Buy-it-Right Asking). | | [`bon_rating_average`](/nerve-centre/kpi-cards/bonanza/avg-review-rating) | Reputation sibling: Booth Rating. | | [`bon_marketplace_health_score`](/nerve-centre/kpi-cards/bonanza/bonanza-booth-health-score) | Executive sibling: Bonanza Booth Health Score. | | [`bon_revenue_at_risk`](/nerve-centre/kpi-cards/bonanza/revenue-at-risk) | Executive sibling: Revenue at Risk. | ## Reconciling against Bonanza **Where to look in Bonanza's own dashboard:** Check your Bonanza booth dashboard for the booth rating and BRA indicators on your item listings, and open the Bonanza Importer status area to confirm sync health and any failed mirror batches. **Why the Vortex IQ value may legitimately differ:** | Reason | Direction | What to do | | -------------------------------------------------------------------------------------------------------------------------------- | --------- | ------------------------ | | **Period boundary.** Vortex IQ evaluates the live current state by default; Bonanza dashboards may show last-computed snapshots. | Variable | Match the period range. | | **Time zone.** Bonanza uses account time zone; Vortex IQ aligns to merchant reporting time zone. | Marginal | Confirm time zone match. | | **Filter scope.** Profile-level filters (booth, channel, test orders) may narrow the Vortex IQ view. | Variable | Match filter settings. | **Cross-connector reconciliation:** complement with sibling cards in the same category for the full diagnostic picture. For divergence investigations, use Vortex Mind. ## Known limitations / merchant FAQs **Q: How often does Importer Sync / BRA / Rating Threshold Crossed update?** This is a real-time alert. Vortex IQ re-checks the three health signals on each data refresh (typically every 30-60 minutes for live integrations) and fires the instant a threshold is crossed. Force a manual refresh from the dashboard for an immediate re-check. **Q: Why does my Bonanza dashboard show a different number?** The most common reasons are snapshot timing (Bonanza may show a last-computed value while Vortex IQ tracks the live state), time-zone alignment, and filter scope. Bonanza also recomputes BRA and rating on its own cadence, so a brief lag between the two is normal. **Q: Which of the three drivers should I act on first?** Open the alert to see the named driver. A low Importer sync usually has the fastest fix (re-run the mirror), a low BRA points to listing-quality gaps, and a low booth rating points to fulfilment or service issues that take longer to recover. **Q: Can I customise the alert threshold?** Yes, sensitivity thresholds are configurable per profile in the Sensitivity tab. Adjust to match your business baseline rather than relying on the generic default. *** ### Tracked live in Vortex IQ Nerve Centre *Importer Sync / BRA / Rating Threshold Crossed* is one of hundreds of KPI pulses Vortex IQ tracks across Bonanza and 70+ other ecommerce connectors. Nerve Centre runs the detection layer; Vortex Mind investigates the cause when something moves; Ask Viq lets you interrogate any number in plain English. [Start for free](https://app.vortexiq.ai/login) or [book a demo](https://www.vortexiq.ai/contact-us) to see this metric running on your own data.