> ## Documentation Index
> Fetch the complete documentation index at: https://docs.vortexiq.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Order Despatch Backlog, CloudHub Insights KPI card, Vortex IQ Nerve Centre

> Order Despatch Backlog for CloudHub Insights on the Vortex IQ Nerve Centre.

**[Nerve Centre KPIs](/nerve-centre/kpi-cards/cloudhub-insights) · [Audit Profile](/nerve-centre/kpi-cards/cloudhub-insights/audit) · [Sentiment Settings](/nerve-centre/kpi-cards/cloudhub-insights/sentiment)**

## At a glance

* **Category:** Nerve Centre
* **Type:** Supporting Metrics
* **Chart:** alert\_list
* **Format:** number
* **Time window:** RT
* **Alert trigger:** >0 orders aged >48h

## Calculation

Derived from the CloudHub Insights `-` endpoint. Definition not yet documented in the manifest.

## Known limitations

*Known limitations, FAQs, or reconciliation notes specific to this card. Replace this block when authored.*