> ## Documentation Index > Fetch the complete documentation index at: https://docs.vortexiq.ai/llms.txt > Use this file to discover all available pages before exploring further. # Costco SIP KPIs, Vortex IQ Nerve Centre > Every Costco SIP KPI pulse Vortex IQ Nerve Centre tracks: 48 metrics covering revenue, orders, customers, refunds, and more. **[Nerve Centre KPIs](/nerve-centre/kpi-cards/costco-sip) · [Audit Profile](/nerve-centre/kpi-cards/costco-sip/audit) · [Sentiment Settings](/nerve-centre/kpi-cards/costco-sip/sentiment)** Vortex IQ Nerve Centre tracks **48** KPI pulses for Costco SIP stores. Each metric has its own page: definition, calculation, why it matters, and what to do when it moves. The Costco SIP connector brings the Vortex IQ **AI OS** to brands selling into Costco via the Supplier Inventory Portal - the EDI feed-driven channel through which Costco buyers manage POs, item masters, and ASNs. The **Nerve Centre** tracks 48 KPI pulses focused on the operational discipline that keeps a Costco account healthy: hero alerts on *Item Delisting Burst (24h)*, *POs Missing ASN*, *Last Successful Inbound*, and *Items Delisted This Week*, plus cross-platform cards on *Costco vs DTC Pricing Parity*, *Costco POs via ShipBob (SLA)*, and *Costco Issues in Jira* - so a delisting cascade or a missing overnight feed surfaces before the buyer escalates. **Vortex Mind** investigates when chargeback risk creeps up or item-master sync errors concentrate; **Ask Viq™** answers in plain English with citations back to the source PO or item. | Card | Metrics type | Category | Chart | | ----------------------------------------------------------------------------------------------- | ---------------------- | ------------------------------- | --------------- | | [Item Delisting Burst (24h)](/nerve-centre/kpi-cards/costco-sip/item-delisting-burst) | Key Metrics | Nerve Centre | alert\_list | | [Items Delisted This Week](/nerve-centre/kpi-cards/costco-sip/items-delisted-this-week) | Key Metrics | Item Master Sync | kpi | | [Last Successful Inbound](/nerve-centre/kpi-cards/costco-sip/last-successful-inbound) | Key Metrics | Feed Operations | kpi | | [POs Missing ASN](/nerve-centre/kpi-cards/costco-sip/pos-missing-asn) | Key Metrics | Order Operations | alert\_table | | [Costco Issues in Jira](/nerve-centre/kpi-cards/costco-sip/costco-issues-in-jira) | Cross-Platform Metrics | Cross-Platform: Revenue at Risk | alert\_list | | [Costco POs via ShipBob (SLA)](/nerve-centre/kpi-cards/costco-sip/costco-pos-via-shipbob) | Cross-Platform Metrics | Cross-Platform: Revenue at Risk | gauge | | [Costco vs DTC Pricing Parity](/nerve-centre/kpi-cards/costco-sip/costco-vs-dtc-pricing-parity) | Cross-Platform Metrics | Cross-Platform: Revenue at Risk | bar | | [Active Listings](/nerve-centre/kpi-cards/costco-sip/active-listings) | Supporting Metrics | Listings | kpi | | [Average Order Value](/nerve-centre/kpi-cards/costco-sip/average-order-value) | Supporting Metrics | Sales | kpi | | [Average PO Value](/nerve-centre/kpi-cards/costco-sip/average-po-value) | Supporting Metrics | Order Operations | kpi | | [Avg Review Rating](/nerve-centre/kpi-cards/costco-sip/avg-review-rating) | Supporting Metrics | Reputation | gauge | | [Buyer Messages Unread](/nerve-centre/kpi-cards/costco-sip/buyer-messages-unread) | Supporting Metrics | Reputation | kpi | | [Chargeback Risk (30d)](/nerve-centre/kpi-cards/costco-sip/chargeback-risk) | Supporting Metrics | Financial Reconciliation | kpi | | [Costco Account Health Score](/nerve-centre/kpi-cards/costco-sip/costco-account-health-score) | Supporting Metrics | Executive Command Centre | gauge | | [Daily PO Count](/nerve-centre/kpi-cards/costco-sip/daily-po-count) | Supporting Metrics | Order Operations | line | | [Deduction Pattern](/nerve-centre/kpi-cards/costco-sip/deduction-pattern) | Supporting Metrics | Financial Reconciliation | bar\_horizontal | | [Dispute Rate](/nerve-centre/kpi-cards/costco-sip/dispute-rate) | Supporting Metrics | Returns | gauge | | [Error Pattern (7d)](/nerve-centre/kpi-cards/costco-sip/error-pattern) | Supporting Metrics | Feed Operations | bar | | [Fees as % of Revenue](/nerve-centre/kpi-cards/costco-sip/fees-as-of-revenue) | Supporting Metrics | Economics | gauge | | [File-Volume Anomaly](/nerve-centre/kpi-cards/costco-sip/file-volume-anomaly) | Supporting Metrics | Feed Operations | line | | [Fill Rate](/nerve-centre/kpi-cards/costco-sip/fill-rate) | Supporting Metrics | Order Operations | gauge | | [Invoiced Value (30d)](/nerve-centre/kpi-cards/costco-sip/invoiced-value) | Supporting Metrics | Financial Reconciliation | kpi | | [Item-Master Sync Status](/nerve-centre/kpi-cards/costco-sip/item-master-sync-status) | Supporting Metrics | Executive Command Centre | kpi | | [Items Active](/nerve-centre/kpi-cards/costco-sip/items-active) | Supporting Metrics | Item Master Sync | kpi | | [Items Pending Review](/nerve-centre/kpi-cards/costco-sip/items-pending-review) | Supporting Metrics | Item Master Sync | kpi | | [Items with Field Drift](/nerve-centre/kpi-cards/costco-sip/items-with-field-drift) | Supporting Metrics | Item Master Sync | kpi | | [Last Successful Outbound](/nerve-centre/kpi-cards/costco-sip/last-successful-outbound) | Supporting Metrics | Feed Operations | kpi | | [Late ASN Burst](/nerve-centre/kpi-cards/costco-sip/late-asn-burst) | Supporting Metrics | Nerve Centre | alert\_table | | [Late ASN Count (30d)](/nerve-centre/kpi-cards/costco-sip/late-asn-count) | Supporting Metrics | Order Operations | kpi | | [Listing Quality Score](/nerve-centre/kpi-cards/costco-sip/listing-quality-score) | Supporting Metrics | Listings | gauge | | [Listings Expiring Soon](/nerve-centre/kpi-cards/costco-sip/listings-expiring-soon) | Supporting Metrics | Listings | kpi | | [Marketplace Fees Paid](/nerve-centre/kpi-cards/costco-sip/marketplace-fees-paid) | Supporting Metrics | Economics | kpi | | [Missing Overnight Feed](/nerve-centre/kpi-cards/costco-sip/missing-overnight-feed) | Supporting Metrics | Nerve Centre | alert\_list | | [Oldest Pending Payout (days)](/nerve-centre/kpi-cards/costco-sip/oldest-pending-payout) | Supporting Metrics | Economics | kpi | | [On-Time ASN Rate](/nerve-centre/kpi-cards/costco-sip/on-time-asn-rate) | Supporting Metrics | Executive Command Centre | gauge | | [Out-of-Stock Listings](/nerve-centre/kpi-cards/costco-sip/out-of-stock-listings) | Supporting Metrics | Listings | kpi | | [Payments Overdue](/nerve-centre/kpi-cards/costco-sip/payments-overdue) | Supporting Metrics | Financial Reconciliation | kpi | | [Pending Payouts](/nerve-centre/kpi-cards/costco-sip/pending-payouts) | Supporting Metrics | Economics | kpi | | [PO Acknowledgment Rate](/nerve-centre/kpi-cards/costco-sip/po-acknowledgment-rate) | Supporting Metrics | Order Operations | gauge | | [Return Rate](/nerve-centre/kpi-cards/costco-sip/return-rate) | Supporting Metrics | Returns | gauge | | [Revenue at Risk (live)](/nerve-centre/kpi-cards/costco-sip/revenue-at-risk) | Supporting Metrics | Executive Command Centre | kpi | | [Seller Feedback Score](/nerve-centre/kpi-cards/costco-sip/seller-feedback-score) | Supporting Metrics | Reputation | gauge | | [SFTP Connection Failure](/nerve-centre/kpi-cards/costco-sip/sftp-connection-failure) | Supporting Metrics | Nerve Centre | alert\_list | | [Sync Error Count (7d)](/nerve-centre/kpi-cards/costco-sip/sync-error-count) | Supporting Metrics | Item Master Sync | kpi | | [Top Listings by Revenue](/nerve-centre/kpi-cards/costco-sip/top-listings-by-revenue) | Supporting Metrics | Sales | bar\_horizontal | | [Total Revenue](/nerve-centre/kpi-cards/costco-sip/total-revenue) | Supporting Metrics | Sales | kpi | | [Total Transactions](/nerve-centre/kpi-cards/costco-sip/total-transactions) | Supporting Metrics | Sales | kpi | | [Weekly PO Value](/nerve-centre/kpi-cards/costco-sip/weekly-po-value) | Supporting Metrics | Executive Command Centre | kpi | *Appendix space for FAQs, reconciliation guidance, or cross-connector notes specific to this connector. Replace this block when authored.*