> ## Documentation Index
> Fetch the complete documentation index at: https://docs.vortexiq.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Conversion Lag, Criteo

> Conversion Lag for Criteo stores. Tracked live in Vortex IQ Nerve Centre. How to read it, why it matters, and how to act on it.

**Metrics type:** [Supporting Metrics](/nerve-centre/overview#metrics-types-explained)  •  **Category:** [Ad Platform](/nerve-centre/connectors#connectors-by-type)

## At a glance

> **Conversion Lag** is a funnel & conversion metric tracked from Criteo data. It surfaces operational signal at the funnel & conversion layer so merchants can spot regressions, opportunities, and structural patterns in their store performance. The card pairs with sibling metrics in the Funnel & Conversion category to build a complete diagnostic picture; cross-reference the related cards listed below for context.

|                       |                                                                                                                                                                           |
| --------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| **What it counts**    | Conversion Lag as exposed by the Criteo integration. The metric is computed from the latest available data and refreshed on the standard data refresh.                    |
| **Sample type**       | Backend API data from Criteo, refreshed on the standard data refresh.                                                                                                     |
| **Why it matters**    | The metric appears in the Funnel & Conversion category and complements the sibling cards listed below. Track movement over time to identify regressions or opportunities. |
| **Reading the value** | Compare the current period to the prior period to identify direction. Cross-reference siblings for the full diagnostic picture.                                           |
| **Currency**          | number                                                                                                                                                                    |
| **Time window**       | `30D`                                                                                                                                                                     |
| **Alert trigger**     | `â€”`                                                                                                                                                                     |
| **Sentiment key**     | `cri_conversion_lag`                                                                                                                                                      |
| **Roles**             | owner, marketing                                                                                                                                                          |

## Calculation

Calculated automatically from your Criteo data. See the At a glance summary above for what the metric tracks and the worked example below for a typical reading.

## Worked example

*A representative reading of **Conversion Lag** for a typical merchant on Criteo.* The card reports the current period value alongside a comparison against the previous period. Direction matters: rising values may be healthy or concerning depending on the underlying metric. Cross-reference the siblings below to triangulate cause when the value moves outside expected range. For deeper investigation, use Vortex Mind to trace upstream causes; for natural-language exploration, ask Ask Viq.

## Sibling cards merchants should reference together

| Card                                                                                    | Why merchants reach for it                                 |
| --------------------------------------------------------------------------------------- | ---------------------------------------------------------- |
| [`cri_all_conversions`](/nerve-centre/kpi-cards/criteo/all-conversions)                 | Funnel & Conversion sibling: All Conversions.              |
| [`cri_conversion_actions`](/nerve-centre/kpi-cards/criteo/conversion-actions-breakdown) | Funnel & Conversion sibling: Conversion Actions Breakdown. |
| [`cri_conversion_funnel`](/nerve-centre/kpi-cards/criteo/conversion-funnel)             | Funnel & Conversion sibling: Conversion Funnel.            |
| [`cri_conversion_rate_trend`](/nerve-centre/kpi-cards/criteo/conversion-rate-trend)     | Funnel & Conversion sibling: Conversion Rate Trend.        |
| [`cri_budget_utilisation`](/nerve-centre/kpi-cards/criteo/budget-utilisation)           | Budget Monitoring sibling: Budget Utilisation.             |

## Reconciling against the vendor's own dashboard

**Where to look in Criteo's own dashboard:**

The Criteo dashboard surfaces this metric (or its components) under the relevant report section. Confirm period boundaries and filter settings match the Vortex IQ profile to reconcile cleanly.

**Why the Vortex IQ value may legitimately differ:**

| Reason                                                                                                     | Direction | What to do               |
| ---------------------------------------------------------------------------------------------------------- | --------- | ------------------------ |
| **Period boundary.** Vortex IQ uses 30-day rolling by default; vendor dashboards may use calendar periods. | Variable  | Match the period range.  |
| **Time zone.** Vendor uses account time zone; Vortex IQ aligns to merchant reporting time zone.            | Marginal  | Confirm time zone match. |
| **Filter scope.** Profile-level filters (channel, B2B, test orders) may narrow the Vortex IQ view.         | Variable  | Match filter settings.   |

**Cross-connector reconciliation:** complement with sibling cards in the same category for the full diagnostic picture. For divergence investigations, use Vortex Mind.

## Known limitations / merchant FAQs

**Q: How often does Conversion Lag update?**
The card refreshes on the standard data refresh (typically every 30-60 minutes for live integrations). For real-time signals, force a manual refresh from the dashboard.

**Q: Why does my Criteo dashboard show a different number?**
The most common reasons are period-boundary differences (Vortex IQ uses 30-day rolling vs vendor's calendar months), time-zone alignment, and filter scope (profile-level vs vendor's all-account view). Match these settings before assuming a real divergence.

**Q: How does Conversion Lag relate to other funnel & conversion metrics?**
Track this card alongside the siblings listed above to build a complete picture. Single-metric reads can mislead; the diagnostic value is in the cross-reference.

**Q: Can I customise the alert threshold?**
Yes, alert thresholds are configurable per profile in the Alert Rules tab. Adjust to match your business baseline rather than relying on the generic default.

***

### Tracked live in Vortex IQ Nerve Centre

*Conversion Lag* is one of hundreds of KPI pulses Vortex IQ tracks across Criteo and 70+ other ecommerce connectors. Nerve Centre runs the detection layer; Vortex Mind investigates the cause when something moves; Ask Viq lets you interrogate any number in plain English.

[Start for free](https://app.vortexiq.ai/login) or [book a demo](https://www.vortexiq.ai/contact-us) to see this metric running on your own data.
