> ## Documentation Index > Fetch the complete documentation index at: https://docs.vortexiq.ai/llms.txt > Use this file to discover all available pages before exploring further. # Days Since Last Payout, Etsy > Days Since Last Payout for Etsy stores. Tracked live in Vortex IQ Nerve Centre. How to read it, why it matters, and how to act on it. **Card class:** [Non-Hero](/nerve-centre/overview#card-classes-explained) • **Category:** [Marketplace](/nerve-centre/connectors#connectors-by-type) ## At a glance > **Days Since Last Payout** counts how many days have passed since the most recent Etsy deposit landed in your bank account. Etsy pays out on a daily or weekly schedule that you set in your payment account, so this card is a simple, live clock against the cadence you expect. An Etsy seller cares because a payout that is overdue is one of the earliest signs of a cash-flow snag: a deposit reserve hold, a failed bank transfer, a bank-detail mismatch, or an open dispute pulling funds. Good looks like a count that stays inside your chosen cadence, resetting to zero each time a deposit clears. Bad looks like the count creeping past your expected schedule, which means money you have earned is not reaching you on time. | | | | --------------------- | -------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | **What it counts** | The number of days since the last Etsy deposit was sent to your bank, against your daily or weekly payout schedule. | | **Sample type** | Backend API data from Etsy, refreshed on the standard data refresh. | | **Why it matters** | An overdue payout is an early cash-flow warning. It surfaces reserve holds, bank-transfer failures, and disputes before they become a missed bill. | | **Reading the value** | Read it against your own cadence. A count near zero is normal just after a deposit; a count that exceeds your daily or weekly schedule is the signal to investigate. | | **Currency** | Number (days). | | **Time window** | `RT` | | **Alert trigger** | `>7d (Etsy daily/weekly)` | | **Sentiment key** | `ets_payout_age` | | **Roles** | owner, finance | ## Calculation The card takes the date of your most recent cleared Etsy deposit and measures the elapsed days to now, updating in real time. It resets to zero each time a new deposit lands. Because Etsy lets you choose a daily or weekly deposit schedule in your payment account, the meaning of the count depends on your setting: a value of two days is fine on a weekly schedule but worth a glance on a daily one. The alert fires when the count passes seven days, the outer edge of a normal weekly cadence. ## Worked example *Illustrative numbers.* A weaving shop is on a weekly Etsy payout schedule and normally sees the count reset every seven days. On 23 Jun 26 the card reads 9 days and trips the alert. The owner opens Etsy's payment account and finds the last transfer was returned because a bank sort code had changed. They correct the bank details, Etsy retries the deposit, and the count resets to zero once it clears. Going forward they note the deposit reserve that Etsy can apply to newer shops. To check whether an open case was also holding funds, the owner uses Vortex Mind to trace what blocked the deposit, then asks Ask Viq, "why has my Etsy payout not arrived", for a plain-English summary. ## Sibling cards merchants should reference together | Card | Why merchants reach for it | | --------------------------------------------------------------------------------------------------------- | -------------------------------------------------------------- | | [`pending-payouts`](/nerve-centre/kpi-cards/etsy/pending-payouts) | The amount waiting to be deposited while this clock counts up. | | [`oldest-pending-payout`](/nerve-centre/kpi-cards/etsy/oldest-pending-payout) | Pinpoints the longest-waiting funds behind an overdue count. | | [`net-revenue-after-etsy-fees-refunds`](/nerve-centre/kpi-cards/etsy/net-revenue-after-etsy-fees-refunds) | The take-home figure that eventually flows into a payout. | | [`dispute-rate`](/nerve-centre/kpi-cards/etsy/dispute-rate) | Rising disputes can trigger holds that delay deposits. | | [`marketplace-fees-paid`](/nerve-centre/kpi-cards/etsy/marketplace-fees-paid) | Fees are netted from your balance before a payout is sent. | ## Reconciling against Etsy Shop Manager **Where to look in Etsy Shop Manager:** Reconcile against Shop Manager > Finances > Payment account, which shows your available balance, your deposit schedule, and the date and status of each deposit sent to your bank. The most recent deposit date there is exactly what this card measures against. **Why the Vortex IQ value may legitimately differ:** | Reason | Direction | What to do | | ------------------------------------------------------------------------------------------------------------------------------ | --------- | -------------------------------------------------------------------------------------- | | **Sent versus cleared.** Etsy may show a deposit as sent before your bank shows it cleared, taking one to a few business days. | Variable | Treat the card as days since Etsy sent the deposit, then allow for bank clearing time. | | **Schedule setting.** A daily versus weekly schedule changes what a normal count looks like. | Variable | Confirm your chosen schedule in the payment account before judging the count. | | **Reserve or hold.** A deposit reserve or an open case can pause a deposit, extending the count legitimately. | Variable | Check for holds in the payment account when the count runs over schedule. | **Cross-connector reconciliation:** If you reconcile Etsy deposits in an external accounting tool, use Vortex Mind to confirm the gap is an Etsy payout delay rather than a missing entry on the accounting side. ## Known limitations / merchant FAQs **Q: The count is high but I am on a weekly schedule, is that wrong?** Not necessarily. On a weekly schedule a count of several days is normal between deposits. The card becomes a concern only when the count exceeds your expected cadence, which is why the alert sits at seven days. **Q: Why is my payout delayed even though I have sales?** Common causes are a deposit reserve on newer shops, a bank-detail mismatch, an open dispute or case, or a returned transfer. The payment account and the dispute and pending-payout siblings help you narrow it down. **Q: Why does my Etsy Shop Manager show a different number?** The card measures from the date Etsy sent the deposit, while your bank statement reflects when funds cleared, which can be one to a few business days later. Time-zone boundaries can also shift the count by a day. **Q: Can I customise the alert threshold?** Yes. Sensitivity thresholds are configurable per profile in the Sensitivity tab. If you are on a daily payout schedule, set the alert tighter than seven days, for example at two or three, so an overdue daily deposit is flagged promptly. *** ### Tracked live in Vortex IQ Nerve Centre *Days Since Last Payout* is one of hundreds of KPI pulses Vortex IQ tracks across Etsy and 70+ other ecommerce connectors. Nerve Centre runs the detection layer; Vortex Mind investigates the cause when something moves; Ask Viq lets you interrogate any number in plain English. [Start for free](https://app.vortexiq.ai/login) or [book a demo](https://www.vortexiq.ai/contact-us) to see this metric running on your own data.