> ## Documentation Index > Fetch the complete documentation index at: https://docs.vortexiq.ai/llms.txt > Use this file to discover all available pages before exploring further. # Orders / Day, Fruugo > Orders / Day for Fruugo stores. Tracked live in Vortex IQ Nerve Centre. How to read it, why it matters, and how to act on it. **Card class:** [Non-Hero](/nerve-centre/overview#card-classes-explained) • **Category:** [Marketplace](/nerve-centre/connectors#connectors-by-type) ## At a glance > **Orders / Day** plots your daily order volume across every Fruugo country marketplace over the window. It is the quickest read on demand rhythm and the earliest signal of a spike or a slump. For a cross-border merchant, this Fulfilment card is the line you watch for capacity planning, since a sudden surge across 40-plus markets can swamp dispatch before any single account-health metric reacts. | | | | --------------------- | ----------------------------------------------------------------------------------------------------------------------------------------------------- | | **What it counts** | The number of orders placed each day across all Fruugo country marketplaces, plotted as a trend. | | **Sample type** | Daily counts over a rolling 30-day window. | | **Why it matters** | Daily volume drives staffing and stock decisions. A spike warns of impending fulfilment strain; a slump can signal a listing or distribution problem. | | **Reading the value** | Read the shape, not a single day. A sustained climb means demand is building; a sharp drop with no obvious cause warrants investigation. | | **Currency** | count | | **Time window** | `30D` | | **Alert trigger** | `-` | | **Sentiment key** | `fru_orders_per_day` | | **Roles** | owner, operations | ## Calculation The card counts orders placed on each calendar day across all your active Fruugo country marketplaces and plots them as a daily line over the rolling window. Orders are attributed to the day they were placed, so the trend reflects demand timing rather than dispatch or settlement timing. ## Worked example *A representative reading of **Orders / Day** for a typical merchant on Fruugo. Suppose a merchant normally sees 40 to 55 orders a day, then the line jumps to 120 for three consecutive days (illustrative figures). That is a demand event, not noise. Vortex Mind investigates and finds the surge concentrated in two countries on a single product range, lining up with a seasonal sale window in those locales. Ask Viq answers "what drove the order spike this week" by naming the countries and products, so the merchant can pull stock forward and add dispatch capacity before the spike turns into a Pending Shipment backlog.* ## Sibling cards merchants should reference together | Card | Why merchants reach for it | | ------------------------------------------------------------------------------- | ------------------------------------------ | | [`fru_order_count`](/nerve-centre/kpi-cards/fruugo/orders) | Fulfilment sibling: Orders. | | [`fru_pending_ship`](/nerve-centre/kpi-cards/fruugo/pending-shipment) | Fulfilment sibling: Pending Shipment. | | [`fru_on_time_ship_rate`](/nerve-centre/kpi-cards/fruugo/on-time-shipping-rate) | Fulfilment sibling: On-Time Shipping Rate. | | [`fru_orders_by_country`](/nerve-centre/kpi-cards/fruugo/orders-by-country) | Geography sibling: Orders by Country. | | [`fru_revenue_trend`](/nerve-centre/kpi-cards/fruugo/revenue-over-time) | Sales sibling: Revenue Over Time. | ## Reconciling against Fruugo Merchant Portal **Where to look in Fruugo's own dashboard:** In the Fruugo Merchant Portal, open the orders or sales reporting area and view the daily order count for the same date range. The portal's day-by-day order list is the authoritative source for this trend. **Why the Vortex IQ value may legitimately differ:** | Reason | Direction | What to do | | ------------------------------------------------------------------------------------------------------ | --------------- | ------------------------------------------------------------------------------------- | | Day boundaries differ by time zone, shifting orders placed near midnight into a neighbouring day | Either | Compare both views in the same time zone, especially for spike days. | | This card attributes orders to placement day, while a portal report may group by paid or confirmed day | Either | Confirm which event the portal report is dating orders by before matching day totals. | | Cancellations removing an order from the count retroactively | Vortex IQ lower | Re-check after cancellations settle; a recent day can drop slightly as orders cancel. | **Cross-connector reconciliation:** Read this with [`fru_pending_ship`](/nerve-centre/kpi-cards/fruugo/pending-shipment) and [`fru_on_time_ship_rate`](/nerve-centre/kpi-cards/fruugo/on-time-shipping-rate) so a demand spike does not quietly become an SLA miss, and let Vortex Mind attribute the movement to specific countries or products. ## Known limitations / merchant FAQs **Q: How often does this number update?** The trend extends as new orders arrive, with the most recent day filling in through the trading day, so today's point keeps rising until the day closes. **Q: Why does the Fruugo Merchant Portal show different daily totals?** The usual culprits are time-zone day boundaries and which order event the day is dated by - placement versus paid or confirmed - plus cancellations that remove an order from a day after the fact. Align time zone and dating basis before comparing. **Q: How does this relate to the Orders card and Pending Shipment?** [`fru_order_count`](/nerve-centre/kpi-cards/fruugo/orders) gives the window total while this card shows its daily shape, and [`fru_pending_ship`](/nerve-centre/kpi-cards/fruugo/pending-shipment) tells you whether a rising line is outrunning your dispatch capacity. **Q: Can I set an alert on this card?** It ships without a default alert, but the threshold is configurable. A common setup is alerting when a day exceeds a multiple of the recent average, giving early warning of a demand surge that will strain fulfilment. *** ### Tracked live in Vortex IQ Nerve Centre *Orders / Day* is one of hundreds of KPI pulses Vortex IQ tracks across Fruugo and 70+ other ecommerce connectors. Nerve Centre runs the detection layer; Vortex Mind investigates the cause when something moves; Ask Viq lets you interrogate any number in plain English. [Start for free](https://app.vortexiq.ai/login) or [book a demo](https://www.vortexiq.ai/contact-us) to see this metric running on your own data.