> ## Documentation Index
> Fetch the complete documentation index at: https://docs.vortexiq.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# FullStory audit profile, Vortex IQ

> What the Vortex IQ FullStory health audit checks: FullStory Session Capture & Frustration Health

**[Nerve Centre KPIs](/nerve-centre/kpi-cards/fullstory) · [Audit Profile](/nerve-centre/kpi-cards/fullstory/audit) · [Sentiment Settings](/nerve-centre/kpi-cards/fullstory/sentiment)**

Verifies FullStory API access, session replay capture, frustration signals, and checkout-path UX blockers.

## What this audit checks

### Auth + session capture

* API credentials valid
* Sessions API accessible
* API region matches org host

### Frustration signals

* Rage-click rate within baseline
* Dead-click concentration below threshold
* Error-click rate healthy

### Page / checkout UX

* Checkout-path frustration events monitored
* Avg frustration score stable
* Replay capture coverage above floor

### Cross-channel

* High-frustration sessions vs ecommerce conversion divergence

### Funnel analysis

* Session conversion rate within baseline
* Cart abandonment rate below threshold
* Goal completions tracked

### Traffic acquisition

* Session + user volume stable vs prior period
* Top traffic sources resolving
* New vs returning split captured

## Severity thresholds

| Signal                        | Warn | Critical |
| ----------------------------- | ---- | -------- |
| `session_drop_pct`            | 25   | 40       |
| `rage_click_rate_pct`         | 5    | 8        |
| `dead_click_rate_pct`         | 8    | 12       |
| `error_click_rate_pct`        | 3    | 5        |
| `replay_capture_coverage_pct` | 80   | -        |
| `checkout_path_frustration`   | 1    | 5        |

## Data sources

* `GET https://api.fullstory.com/sessions/v2/sessions` - Session list + frustration scores
* `GET https://api.fullstory.com/users/v1/individual` - User profiles + session counts
* `POST https://api.fullstory.com/segments/v1/export` - Frustration signal export
* `GET https://api.fullstory.com/events/v1/aggregate` - Frustration event aggregates fallback