> ## Documentation Index
> Fetch the complete documentation index at: https://docs.vortexiq.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Jira KPIs, Vortex IQ Nerve Centre

> Every Jira KPI pulse Vortex IQ Nerve Centre tracks: 32 metrics covering revenue, orders, customers, refunds, and more.

**[Nerve Centre KPIs](/nerve-centre/kpi-cards/jira) · [Audit Profile](/nerve-centre/kpi-cards/jira/audit) · [Sentiment Settings](/nerve-centre/kpi-cards/jira/sentiment)**

Vortex IQ Nerve Centre tracks **32** KPI pulses for Jira stores. Each metric has its own page: definition, calculation, why it matters, and what to do when it moves.

The Jira connector brings the Vortex IQ **AI OS** to engineering and operations teams on Atlassian Jira - the dominant project + issue tracker for software-led organisations. The **Nerve Centre** tracks 32 KPI pulses focused on **how Jira handles findings the AI OS pushes back to it**: hero alerts on *VortexIQ Findings Open*, *Finding Resolution Rate (90d)*, *Abandoned Findings (>14d no movement)*, *Atlassian Token Expiry Imminent*, plus cross-platform cards (*Critical Findings Without a Jira Ticket*, *Finding-to-Ticket Dispatch Lag*) that surface coverage gaps no Jira-only dashboard would catch. Throughput and backlog-health metrics round out the catalogue. **Vortex Mind** investigates when findings stall or coverage gaps open; **Ask Viq™** lets you ask in plain English with citations back to the source card.

| Card                                                                                                            | Metrics type           | Category                 | Chart           |
| --------------------------------------------------------------------------------------------------------------- | ---------------------- | ------------------------ | --------------- |
| [Abandoned Findings (>14d no movement)](/nerve-centre/kpi-cards/jira/abandoned-findings)                        | Key Metrics            | VortexIQ Findings        | kpi             |
| [Atlassian Token Expiry Imminent](/nerve-centre/kpi-cards/jira/atlassian-token-expiry-imminent)                 | Key Metrics            | Nerve Centre             | alert\_list     |
| [Finding Resolution Rate (90d)](/nerve-centre/kpi-cards/jira/finding-resolution-rate)                           | Key Metrics            | VortexIQ Findings        | gauge           |
| [VortexIQ Findings Open](/nerve-centre/kpi-cards/jira/vortexiq-findings-open)                                   | Key Metrics            | VortexIQ Findings        | kpi             |
| [Critical Findings Without a Jira Ticket](/nerve-centre/kpi-cards/jira/critical-findings-without-a-jira-ticket) | Cross-Platform Metrics | Cross-Platform: Coverage | alert\_table    |
| [Finding-to-Ticket Dispatch Lag](/nerve-centre/kpi-cards/jira/finding-to-ticket-dispatch-lag)                   | Cross-Platform Metrics | Cross-Platform: Coverage | kpi             |
| [Abandoned-Findings Burst](/nerve-centre/kpi-cards/jira/abandoned-findings-burst)                               | Supporting Metrics     | Nerve Centre             | alert\_list     |
| [Active Sprint Progress](/nerve-centre/kpi-cards/jira/active-sprint-progress)                                   | Supporting Metrics     | Sprint                   | gauge           |
| [API Rate-Limit Headroom](/nerve-centre/kpi-cards/jira/api-rate-limit-headroom)                                 | Supporting Metrics     | Atlassian Operations     | gauge           |
| [Avg Cycle Time (days)](/nerve-centre/kpi-cards/jira/avg-cycle-time)                                            | Supporting Metrics     | Throughput               | kpi             |
| [Avg Lead Time (days)](/nerve-centre/kpi-cards/jira/avg-lead-time)                                              | Supporting Metrics     | Throughput               | kpi             |
| [Avg Time-to-Fix (days)](/nerve-centre/kpi-cards/jira/avg-time-to-fix)                                          | Supporting Metrics     | VortexIQ Findings        | kpi             |
| [Backlog by Priority](/nerve-centre/kpi-cards/jira/backlog-by-priority)                                         | Supporting Metrics     | Backlog Health           | bar             |
| [Backlog by Status](/nerve-centre/kpi-cards/jira/backlog-by-status)                                             | Supporting Metrics     | Backlog Health           | donut           |
| [Blocked Tickets](/nerve-centre/kpi-cards/jira/blocked-tickets)                                                 | Supporting Metrics     | Backlog Health           | kpi             |
| [Cycle Time by Priority](/nerve-centre/kpi-cards/jira/cycle-time-by-priority)                                   | Supporting Metrics     | Throughput               | bar             |
| [In Progress](/nerve-centre/kpi-cards/jira/in-progress)                                                         | Supporting Metrics     | Backlog Health           | kpi             |
| [Oldest Open (days)](/nerve-centre/kpi-cards/jira/oldest-open)                                                  | Supporting Metrics     | Backlog Health           | kpi             |
| [Open Tickets](/nerve-centre/kpi-cards/jira/open-tickets)                                                       | Supporting Metrics     | Backlog Health           | kpi             |
| [Overloaded Assignees (>10 open)](/nerve-centre/kpi-cards/jira/overloaded-assignees)                            | Supporting Metrics     | Team Capacity            | kpi             |
| [Rate-Limit Exhausted](/nerve-centre/kpi-cards/jira/rate-limit-exhausted)                                       | Supporting Metrics     | Nerve Centre             | alert\_list     |
| [Scope Added Mid-Sprint](/nerve-centre/kpi-cards/jira/scope-added-mid-sprint)                                   | Supporting Metrics     | Sprint                   | kpi             |
| [Sprint Progress](/nerve-centre/kpi-cards/jira/sprint-progress)                                                 | Supporting Metrics     | Sprint                   | gauge           |
| [Sprint Velocity (avg)](/nerve-centre/kpi-cards/jira/sprint-velocity)                                           | Supporting Metrics     | Sprint                   | sparkline       |
| [Throughput Trend](/nerve-centre/kpi-cards/jira/throughput-trend)                                               | Supporting Metrics     | Throughput               | sparkline       |
| [Tickets by Assignee](/nerve-centre/kpi-cards/jira/tickets-by-assignee)                                         | Supporting Metrics     | Team Capacity            | bar\_horizontal |
| [Tickets Resolved (7d)](/nerve-centre/kpi-cards/jira/tickets-resolved)                                          | Supporting Metrics     | Throughput               | kpi             |
| [Unassigned Critical Tickets](/nerve-centre/kpi-cards/jira/unassigned-critical-tickets)                         | Supporting Metrics     | Nerve Centre             | alert\_list     |
| [Unassigned Tickets](/nerve-centre/kpi-cards/jira/unassigned-tickets)                                           | Supporting Metrics     | Team Capacity            | kpi             |
| [Velocity (Last 5 Sprints)](/nerve-centre/kpi-cards/jira/velocity)                                              | Supporting Metrics     | Sprint                   | bar             |
| [VortexIQ Findings In Progress](/nerve-centre/kpi-cards/jira/vortexiq-findings-in-progress)                     | Supporting Metrics     | VortexIQ Findings        | kpi             |
| [VortexIQ Findings Resolved](/nerve-centre/kpi-cards/jira/vortexiq-findings-resolved)                           | Supporting Metrics     | VortexIQ Findings        | kpi             |

*Appendix space for FAQs, reconciliation guidance, or cross-connector notes specific to this connector. Replace this block when authored.*
