> ## Documentation Index > Fetch the complete documentation index at: https://docs.vortexiq.ai/llms.txt > Use this file to discover all available pages before exploring further. # Klaviyo KPIs, Vortex IQ Nerve Centre > Every Klaviyo KPI pulse Vortex IQ Nerve Centre tracks: 53 metrics covering revenue, orders, customers, refunds, and more. **[Nerve Centre KPIs](/nerve-centre/kpi-cards/klaviyo) · [Audit Profile](/nerve-centre/kpi-cards/klaviyo/audit) · [Sentiment Settings](/nerve-centre/kpi-cards/klaviyo/sentiment)** Vortex IQ Nerve Centre tracks **53** KPI pulses for Klaviyo stores. Each metric has its own page: definition, calculation, why it matters, and what to do when it moves. The Klaviyo connector is the most-used email + SMS lifecycle platform in DTC. The **Nerve Centre** tracks 53 KPI pulses for Klaviyo accounts in the Vortex IQ **AI OS** catalogue - including hero alerts (*Email-Attributed Revenue*, *Flow vs Campaign Revenue Mix*, *Bounce Rate*, *Bounce Spike*, *Spam Complaint Rate*, *Abandoned-Cart Flow Status*) plus cross-platform cards (*Abandoned-Cart Recovery Value*, *Email Share of Total Store Revenue*, *Top Sends → Purchase Lag*, *Unsubs Within 7d of Purchase*). **Vortex Mind** investigates when email revenue dips or deliverability degrades; **Ask Viq™** lets you ask in plain English (*"why did flow revenue drop last week?"*) with citations back to the source card. {/* HUMAN_AUTHORED:data_availability */} > **A note on data availability.** Cards populate from your connected Klaviyo account, so what you see depends on your data and key permissions: > > * **Revenue & engagement metrics** (open/click/conversion rates, revenue) need the **Reports** scope enabled on the connected API key. If a card reads "no data yet", the dashboard tells you which scope to turn on. > * **Cross-platform cards** (email share of revenue, abandoned-cart recovery) light up once a store (BigCommerce/Shopify/etc.) is connected on the same workspace. > * **SMS and predictive/RFM segment cards** appear once those Klaviyo features are in use; until then they're kept off the default dashboard and listed here as roadmap. | Card | Metrics type | Category | Chart | | -------------------------------------------------------------------------------------------------------- | ---------------------- | ------------------------------- | --------------- | | [Abandoned-Cart Flow Status](/nerve-centre/kpi-cards/klaviyo/abandoned-cart-flow-status) | Key Metrics | Email Automation | kpi | | [Bounce Rate](/nerve-centre/kpi-cards/klaviyo/bounce-rate) | Key Metrics | Deliverability | gauge | | [Bounce Spike](/nerve-centre/kpi-cards/klaviyo/bounce-spike) | Key Metrics | Nerve Centre | alert\_list | | [Email-Attributed Revenue](/nerve-centre/kpi-cards/klaviyo/email-attributed-revenue) | Key Metrics | Executive Command Centre | kpi | | [Flow vs Campaign Revenue Mix](/nerve-centre/kpi-cards/klaviyo/flow-vs-campaign-revenue-mix) | Key Metrics | Email Automation | donut | | [Spam Complaint Rate](/nerve-centre/kpi-cards/klaviyo/spam-complaint-rate) | Key Metrics | Deliverability | gauge | | [Abandoned-Cart Recovery Value](/nerve-centre/kpi-cards/klaviyo/abandoned-cart-recovery-value) | Cross-Platform Metrics | Cross-Platform: Revenue at Risk | kpi | | [Email Share of Total Store Revenue](/nerve-centre/kpi-cards/klaviyo/email-share-of-total-store-revenue) | Cross-Platform Metrics | Cross-Platform: Revenue at Risk | gauge | | [Top Sends → Purchase Lag](/nerve-centre/kpi-cards/klaviyo/top-sends-purchase-lag) | Cross-Platform Metrics | Cross-Platform: Revenue at Risk | scatter | | [Unsubs Within 7d of Purchase](/nerve-centre/kpi-cards/klaviyo/unsubs-within-7d-of-purchase) | Cross-Platform Metrics | Cross-Platform: Revenue at Risk | line | | [A/B Test Winners (last 90D)](/nerve-centre/kpi-cards/klaviyo/a-b-test-winners) | Supporting Metrics | Email Campaigns | table | | [Active Subscribers (Est.)](/nerve-centre/kpi-cards/klaviyo/active-subscribers) | Supporting Metrics | Customer Lifecycle | kpi | | [Campaign Status](/nerve-centre/kpi-cards/klaviyo/campaign-status) | Supporting Metrics | Email Campaigns | donut | | [Checkout-to-Order Rate](/nerve-centre/kpi-cards/klaviyo/checkout-to-order-rate) | Supporting Metrics | Revenue Attribution | gauge | | [Checkouts Started](/nerve-centre/kpi-cards/klaviyo/checkouts-started) | Supporting Metrics | Executive Command Centre | kpi | | [Click-to-Open Rate](/nerve-centre/kpi-cards/klaviyo/click-to-open-rate) | Supporting Metrics | Revenue Attribution | gauge | | [Conversion Rate](/nerve-centre/kpi-cards/klaviyo/conversion-rate) | Supporting Metrics | Revenue Attribution | gauge | | [Deliverability Drop](/nerve-centre/kpi-cards/klaviyo/deliverability-drop) | Supporting Metrics | Nerve Centre | alert\_table | | [Delivery Rate](/nerve-centre/kpi-cards/klaviyo/delivery-rate) | Supporting Metrics | Deliverability | gauge | | [Dormant Subscribers (90D no open)](/nerve-centre/kpi-cards/klaviyo/dormant-subscribers) | Supporting Metrics | List Health | kpi | | [Email Click Rate](/nerve-centre/kpi-cards/klaviyo/email-click-rate) | Supporting Metrics | Executive Command Centre | gauge | | [Email Health KPIs](/nerve-centre/kpi-cards/klaviyo/email-health-kpis) | Supporting Metrics | Email Engagement | kpi | | [Email Open Rate](/nerve-centre/kpi-cards/klaviyo/email-open-rate) | Supporting Metrics | Executive Command Centre | gauge | | [Engagement Funnel](/nerve-centre/kpi-cards/klaviyo/engagement-funnel) | Supporting Metrics | Email Engagement | funnel | | [Flow Count](/nerve-centre/kpi-cards/klaviyo/flow-count) | Supporting Metrics | Email Automation | kpi | | [Flow Status Breakdown](/nerve-centre/kpi-cards/klaviyo/flow-status-breakdown) | Supporting Metrics | Email Automation | donut | | [Flow Step Drop-off](/nerve-centre/kpi-cards/klaviyo/flow-step-drop-off) | Supporting Metrics | Email Automation | funnel | | [Flow Trigger Types](/nerve-centre/kpi-cards/klaviyo/flow-trigger-types) | Supporting Metrics | Email Automation | donut | | [Flow-Error Rate](/nerve-centre/kpi-cards/klaviyo/flow-error-rate) | Supporting Metrics | Nerve Centre | kpi | | [Flows](/nerve-centre/kpi-cards/klaviyo/flows) | Supporting Metrics | Email Automation | table | | [List Health Summary](/nerve-centre/kpi-cards/klaviyo/list-health-summary) | Supporting Metrics | List Health | kpi | | [Lists](/nerve-centre/kpi-cards/klaviyo/lists) | Supporting Metrics | Customer Lifecycle | kpi | | [Lists Overview](/nerve-centre/kpi-cards/klaviyo/lists-overview) | Supporting Metrics | Customer Lifecycle | table | | [Placed Orders (Email)](/nerve-centre/kpi-cards/klaviyo/placed-orders) | Supporting Metrics | Executive Command Centre | kpi | | [Predicted CLV Tiers](/nerve-centre/kpi-cards/klaviyo/predicted-clv-tiers) | Supporting Metrics | Customer Lifecycle | bar | | [Refund Rate](/nerve-centre/kpi-cards/klaviyo/refund-rate) | Supporting Metrics | Revenue Attribution | gauge | | [Revenue per Recipient](/nerve-centre/kpi-cards/klaviyo/revenue-per-recipient) | Supporting Metrics | Executive Command Centre | kpi | | [Revenue per Send](/nerve-centre/kpi-cards/klaviyo/revenue-per-send) | Supporting Metrics | Revenue Attribution | kpi | | [Segments](/nerve-centre/kpi-cards/klaviyo/segments) | Supporting Metrics | Customer Lifecycle | table | | [Send Cadence (campaigns/wk)](/nerve-centre/kpi-cards/klaviyo/send-cadence) | Supporting Metrics | Email Campaigns | line | | [Sender-Reputation Risk](/nerve-centre/kpi-cards/klaviyo/sender-reputation-risk) | Supporting Metrics | Nerve Centre | alert\_table | | [Smart Send Time Lift vs Fixed](/nerve-centre/kpi-cards/klaviyo/smart-send-time-lift-vs-fixed) | Supporting Metrics | Email Automation | bar | | [Subject-Line Length vs Open Rate](/nerve-centre/kpi-cards/klaviyo/subject-line-length-vs-open-rate) | Supporting Metrics | Email Campaigns | scatter | | [Subscriber Growth Rate](/nerve-centre/kpi-cards/klaviyo/subscriber-growth-rate) | Supporting Metrics | Customer Lifecycle | line | | [Suppressed Profiles](/nerve-centre/kpi-cards/klaviyo/suppressed-profiles) | Supporting Metrics | List Health | kpi | | [Top 10 Flows by Revenue](/nerve-centre/kpi-cards/klaviyo/top-10-flows-by-revenue) | Supporting Metrics | Email Automation | bar\_horizontal | | [Top Campaigns by Revenue](/nerve-centre/kpi-cards/klaviyo/top-campaigns-by-revenue) | Supporting Metrics | Email Campaigns | bar\_horizontal | | [Top Lists by Name](/nerve-centre/kpi-cards/klaviyo/top-lists-by-name) | Supporting Metrics | List Health | bar\_horizontal | | [Top Segments by Revenue / Send](/nerve-centre/kpi-cards/klaviyo/top-segments-by-revenue-send) | Supporting Metrics | Customer Lifecycle | bar\_horizontal | | [Total Sends](/nerve-centre/kpi-cards/klaviyo/total-sends) | Supporting Metrics | Executive Command Centre | kpi | | [Unsubscribe Rate](/nerve-centre/kpi-cards/klaviyo/unsubscribe-rate) | Supporting Metrics | Deliverability | gauge | | [Unsubscribe Spike](/nerve-centre/kpi-cards/klaviyo/unsubscribe-spike) | Supporting Metrics | Nerve Centre | alert\_list | | [Welcome Flow Status](/nerve-centre/kpi-cards/klaviyo/welcome-flow-status) | Supporting Metrics | Email Automation | kpi | *Appendix space for FAQs, reconciliation guidance, or cross-connector notes specific to this connector. Replace this block when authored.*