> ## Documentation Index
> Fetch the complete documentation index at: https://docs.vortexiq.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Mailchimp KPIs, Vortex IQ Nerve Centre

> Every Mailchimp KPI pulse Vortex IQ Nerve Centre tracks: 69 metrics covering revenue, orders, customers, refunds, and more.

**[Nerve Centre KPIs](/nerve-centre/kpi-cards/mailchimp) · [Audit Profile](/nerve-centre/kpi-cards/mailchimp/audit) · [Sentiment Settings](/nerve-centre/kpi-cards/mailchimp/sentiment)**

Vortex IQ Nerve Centre tracks **69** KPI pulses for Mailchimp stores. Each metric has its own page: definition, calculation, why it matters, and what to do when it moves.

The Mailchimp connector covers the most widely-used SMB + mid-market email marketing platform. The **Nerve Centre** tracks 69 KPI pulses for Mailchimp accounts in the Vortex IQ **AI OS** catalogue - including hero alerts (*Email-Attributed Revenue*, *Audience Size*, *Email Open Rate*, *Bounce Rate*, *Bounce Spike*, *Spam Complaint Rate*, *Abandoned-Cart Automation Status*, *Top Campaigns by Revenue*) plus cross-platform cards (*Audience Coverage of Customer Base*, *Email Share of Total Store Revenue*, *Abandoned-Cart Recovery Value*). **Vortex Mind** investigates when email revenue dips or audience health degrades; **Ask Viq™** lets you ask in plain English with citations back to the source card.

| Card                                                                                                       | Metrics type           | Category                        | Chart           |
| ---------------------------------------------------------------------------------------------------------- | ---------------------- | ------------------------------- | --------------- |
| [Abandoned-Cart Automation Status](/nerve-centre/kpi-cards/mailchimp/abandoned-cart-automation-status)     | Key Metrics            | Email Automation                | kpi             |
| [Audience Size](/nerve-centre/kpi-cards/mailchimp/audience-size)                                           | Key Metrics            | Executive Command Centre        | kpi             |
| [Automation vs Campaign Revenue Mix](/nerve-centre/kpi-cards/mailchimp/automation-vs-campaign-revenue-mix) | Key Metrics            | Email Automation                | donut           |
| [Bounce Rate](/nerve-centre/kpi-cards/mailchimp/bounce-rate)                                               | Key Metrics            | Deliverability                  | gauge           |
| [Bounce Spike](/nerve-centre/kpi-cards/mailchimp/bounce-spike)                                             | Key Metrics            | Nerve Centre                    | alert\_list     |
| [Email Open Rate](/nerve-centre/kpi-cards/mailchimp/email-open-rate)                                       | Key Metrics            | Executive Command Centre        | gauge           |
| [Email-Attributed Revenue](/nerve-centre/kpi-cards/mailchimp/email-attributed-revenue)                     | Key Metrics            | Executive Command Centre        | kpi             |
| [Spam Complaint Rate](/nerve-centre/kpi-cards/mailchimp/spam-complaint-rate)                               | Key Metrics            | Deliverability                  | gauge           |
| [Top Campaigns by Revenue](/nerve-centre/kpi-cards/mailchimp/top-campaigns-by-revenue)                     | Key Metrics            | Email Campaigns                 | bar\_horizontal |
| [Abandoned-Cart Recovery Value](/nerve-centre/kpi-cards/mailchimp/abandoned-cart-recovery-value)           | Cross-Platform Metrics | Cross-Platform: Revenue at Risk | kpi             |
| [Audience Coverage of Customer Base](/nerve-centre/kpi-cards/mailchimp/audience-coverage-of-customer-base) | Cross-Platform Metrics | Cross-Platform: Revenue at Risk | gauge           |
| [Email Share of Total Store Revenue](/nerve-centre/kpi-cards/mailchimp/email-share-of-total-store-revenue) | Cross-Platform Metrics | Cross-Platform: Revenue at Risk | gauge           |
| [Top Sends → Purchase Lag](/nerve-centre/kpi-cards/mailchimp/top-sends-purchase-lag)                       | Cross-Platform Metrics | Cross-Platform: Revenue at Risk | scatter         |
| [Unsubs Within 7d of Purchase](/nerve-centre/kpi-cards/mailchimp/unsubs-within-7d-of-purchase)             | Cross-Platform Metrics | Cross-Platform: Revenue at Risk | line            |
| [A/B Test Winners (last 90D)](/nerve-centre/kpi-cards/mailchimp/a-b-test-winners)                          | Supporting Metrics     | Email Campaigns                 | table           |
| [Abuse / Spam-Complaint Spike](/nerve-centre/kpi-cards/mailchimp/abuse-spam-complaint-spike)               | Supporting Metrics     | Nerve Centre                    | alert\_list     |
| [Active Subscribers (Est.)](/nerve-centre/kpi-cards/mailchimp/active-subscribers)                          | Supporting Metrics     | Customer Lifecycle              | kpi             |
| [Audience Growth Rate](/nerve-centre/kpi-cards/mailchimp/audience-growth-rate)                             | Supporting Metrics     | Audience & Segmentation         | line            |
| [Audiences Overview](/nerve-centre/kpi-cards/mailchimp/audiences-overview)                                 | Supporting Metrics     | Audience & Segmentation         | table           |
| [Automation Status](/nerve-centre/kpi-cards/mailchimp/automation-status)                                   | Supporting Metrics     | Email Automation                | donut           |
| [Automations](/nerve-centre/kpi-cards/mailchimp/automations)                                               | Supporting Metrics     | Email Automation                | table           |
| [Bounce Rate](/nerve-centre/kpi-cards/mailchimp/bounce-rate)                                               | Supporting Metrics     | Deliverability                  | gauge           |
| [Campaign Status](/nerve-centre/kpi-cards/mailchimp/campaign-status)                                       | Supporting Metrics     | Email Campaigns                 | donut           |
| [Campaign Status Breakdown](/nerve-centre/kpi-cards/mailchimp/campaign-status-breakdown)                   | Supporting Metrics     | Email Campaigns                 | donut           |
| [Checkout-to-Order Rate](/nerve-centre/kpi-cards/mailchimp/checkout-to-order-rate)                         | Supporting Metrics     | Revenue Attribution             | gauge           |
| [Checkouts Started](/nerve-centre/kpi-cards/mailchimp/checkouts-started)                                   | Supporting Metrics     | Klaviyo Overview                | kpi             |
| [Click-to-Open Rate](/nerve-centre/kpi-cards/mailchimp/click-to-open-rate)                                 | Supporting Metrics     | Klaviyo Overview                | gauge           |
| [Click-to-Open Rate](/nerve-centre/kpi-cards/mailchimp/click-to-open-rate)                                 | Supporting Metrics     | Revenue Attribution             | gauge           |
| [Conversion Rate](/nerve-centre/kpi-cards/mailchimp/conversion-rate)                                       | Supporting Metrics     | Klaviyo Overview                | gauge           |
| [Conversion Rate](/nerve-centre/kpi-cards/mailchimp/conversion-rate)                                       | Supporting Metrics     | Revenue Attribution             | gauge           |
| [Customer Journeys](/nerve-centre/kpi-cards/mailchimp/customer-journeys)                                   | Supporting Metrics     | Email Automation                | kpi             |
| [Deliverability Drop](/nerve-centre/kpi-cards/mailchimp/deliverability-drop)                               | Supporting Metrics     | Nerve Centre                    | alert\_table    |
| [Delivery Rate](/nerve-centre/kpi-cards/mailchimp/delivery-rate)                                           | Supporting Metrics     | Deliverability                  | gauge           |
| [Delivery Rate](/nerve-centre/kpi-cards/mailchimp/delivery-rate)                                           | Supporting Metrics     | Deliverability                  | gauge           |
| [Email AOV](/nerve-centre/kpi-cards/mailchimp/email-aov)                                                   | Supporting Metrics     | Revenue Attribution             | kpi             |
| [Email Click Rate](/nerve-centre/kpi-cards/mailchimp/email-click-rate)                                     | Supporting Metrics     | Klaviyo Overview                | gauge           |
| [Email Click Rate](/nerve-centre/kpi-cards/mailchimp/email-click-rate)                                     | Supporting Metrics     | Executive Command Centre        | gauge           |
| [Email Health KPIs](/nerve-centre/kpi-cards/mailchimp/email-health-kpis)                                   | Supporting Metrics     | Email Engagement                | kpi             |
| [Email Open Rate](/nerve-centre/kpi-cards/mailchimp/email-open-rate)                                       | Supporting Metrics     | Klaviyo Overview                | gauge           |
| [Engagement Funnel](/nerve-centre/kpi-cards/mailchimp/engagement-funnel)                                   | Supporting Metrics     | Email Engagement                | funnel          |
| [Flow Count Summary](/nerve-centre/kpi-cards/mailchimp/flow-count-summary)                                 | Supporting Metrics     | Email Automation                | kpi             |
| [Flow Status Breakdown](/nerve-centre/kpi-cards/mailchimp/flow-status-breakdown)                           | Supporting Metrics     | Email Automation                | donut           |
| [Flow Trigger Types](/nerve-centre/kpi-cards/mailchimp/flow-trigger-types)                                 | Supporting Metrics     | Email Automation                | donut           |
| [Flows List](/nerve-centre/kpi-cards/mailchimp/flows-list)                                                 | Supporting Metrics     | Email Automation                | table           |
| [List Count](/nerve-centre/kpi-cards/mailchimp/list-count)                                                 | Supporting Metrics     | Customer Lifecycle              | kpi             |
| [List Health Summary](/nerve-centre/kpi-cards/mailchimp/list-health-summary)                               | Supporting Metrics     | List Health                     | kpi             |
| [Lists Overview](/nerve-centre/kpi-cards/mailchimp/lists-overview)                                         | Supporting Metrics     | Customer Lifecycle              | table           |
| [Placed Orders (Email)](/nerve-centre/kpi-cards/mailchimp/placed-orders)                                   | Supporting Metrics     | Executive Command Centre        | kpi             |
| [Placed Orders Total](/nerve-centre/kpi-cards/mailchimp/placed-orders-total)                               | Supporting Metrics     | Klaviyo Overview                | kpi             |
| [Refund Rate](/nerve-centre/kpi-cards/mailchimp/refund-rate)                                               | Supporting Metrics     | Revenue Attribution             | gauge           |
| [Refund Rate (Email Orders)](/nerve-centre/kpi-cards/mailchimp/refund-rate)                                | Supporting Metrics     | Revenue Attribution             | gauge           |
| [Revenue per Recipient](/nerve-centre/kpi-cards/mailchimp/revenue-per-recipient)                           | Supporting Metrics     | Klaviyo Overview                | kpi             |
| [Revenue per Recipient](/nerve-centre/kpi-cards/mailchimp/revenue-per-recipient)                           | Supporting Metrics     | Executive Command Centre        | kpi             |
| [Revenue per Send](/nerve-centre/kpi-cards/mailchimp/revenue-per-send)                                     | Supporting Metrics     | Revenue Attribution             | kpi             |
| [Revenue per Send](/nerve-centre/kpi-cards/mailchimp/revenue-per-send)                                     | Supporting Metrics     | Revenue Attribution             | kpi             |
| [Segments](/nerve-centre/kpi-cards/mailchimp/segments)                                                     | Supporting Metrics     | Audience & Segmentation         | table           |
| [Segments Overview](/nerve-centre/kpi-cards/mailchimp/segments-overview)                                   | Supporting Metrics     | Customer Lifecycle              | table           |
| [Send Cadence (campaigns/wk)](/nerve-centre/kpi-cards/mailchimp/send-cadence)                              | Supporting Metrics     | Email Campaigns                 | line            |
| [Sender-Reputation Risk](/nerve-centre/kpi-cards/mailchimp/sender-reputation-risk)                         | Supporting Metrics     | Nerve Centre                    | alert\_table    |
| [Spam Complaint Rate](/nerve-centre/kpi-cards/mailchimp/spam-complaint-rate)                               | Supporting Metrics     | Deliverability                  | gauge           |
| [Suppressed / Cleaned Members](/nerve-centre/kpi-cards/mailchimp/suppressed-cleaned-members)               | Supporting Metrics     | Audience & Segmentation         | kpi             |
| [Top Automations by Revenue](/nerve-centre/kpi-cards/mailchimp/top-automations-by-revenue)                 | Supporting Metrics     | Email Automation                | bar\_horizontal |
| [Top Lists by Name](/nerve-centre/kpi-cards/mailchimp/top-lists-by-name)                                   | Supporting Metrics     | List Health                     | bar\_horizontal |
| [Total Revenue](/nerve-centre/kpi-cards/mailchimp/total-revenue)                                           | Supporting Metrics     | Klaviyo Overview                | kpi             |
| [Total Sends](/nerve-centre/kpi-cards/mailchimp/total-sends)                                               | Supporting Metrics     | Klaviyo Overview                | kpi             |
| [Total Sends](/nerve-centre/kpi-cards/mailchimp/total-sends)                                               | Supporting Metrics     | Executive Command Centre        | kpi             |
| [Unsubscribe Rate](/nerve-centre/kpi-cards/mailchimp/unsubscribe-rate)                                     | Supporting Metrics     | Deliverability                  | gauge           |
| [Unsubscribe Rate](/nerve-centre/kpi-cards/mailchimp/unsubscribe-rate)                                     | Supporting Metrics     | Deliverability                  | gauge           |
| [Welcome Automation Status](/nerve-centre/kpi-cards/mailchimp/welcome-automation-status)                   | Supporting Metrics     | Email Automation                | kpi             |

*Appendix space for FAQs, reconciliation guidance, or cross-connector notes specific to this connector. Replace this block when authored.*
