> ## Documentation Index
> Fetch the complete documentation index at: https://docs.vortexiq.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Orders / Day, Mercari

> Orders / Day for Mercari stores. Tracked live in Vortex IQ Nerve Centre. How to read it, why it matters, and how to act on it.

**Card class:** [Non-Hero](/nerve-centre/overview#card-classes-explained)  •  **Category:** [Marketplace](/nerve-centre/connectors#connectors-by-type)

## At a glance

> **Orders / Day** plots your daily order count over the last 30 days as a line. It reveals your selling rhythm, the weekday and weekend pattern, and the visible bump after a re-listing batch or a round of price drops.

|                       |                                                                                                                                                                                 |
| --------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| **What it counts**    | The number of orders placed each day across the trailing 30 days, drawn as a daily line chart.                                                                                  |
| **Sample type**       | Backend API data from Mercari, refreshed on the standard data refresh.                                                                                                          |
| **Why it matters**    | Daily cadence tells you when buyers act and whether your interventions work. A flat or falling line is a prompt to re-list or adjust pricing; a spike confirms what is working. |
| **Reading the value** | Read the shape, not a single point. Look for the weekly rhythm, the baseline level, and any step-changes that line up with your actions.                                        |
| **Currency**          | number                                                                                                                                                                          |
| **Time window**       | `30D`                                                                                                                                                                           |
| **Alert trigger**     | `-`                                                                                                                                                                             |
| **Sentiment key**     | `mer_orders_per_day`                                                                                                                                                            |
| **Roles**             | owner, operations                                                                                                                                                               |

## Calculation

Vortex IQ counts completed orders for each calendar day across the trailing 30 days and plots them as a time series. Days with no orders are shown as zero rather than skipped, so the line keeps an even daily spacing. Because it is a daily count, the chart naturally exposes weekday-versus-weekend rhythm and any step-change that follows a re-listing batch, a price drop, or a Smart Pricing adjustment.

## Worked example

*A representative reading of **Orders / Day** for a typical Mercari reseller.* Imagine a seller whose line hovers around 3 orders a day, climbs to 6 or 7 on Sundays, then jumps to 12 the day after a 40-item re-listing batch before settling back. That tells you two useful things: weekends are your strongest window, and re-listing produces a real, if short-lived, lift. The action is to time re-listing and price drops to land just before your strong days rather than spreading them thinly. There is no alert on this card, so use it as a diagnostic. Cross-reference `mer_listings_in_freshness_boost` to see whether the re-listing lift coincides with more stock in the boost window, and `mer_total_revenue` to confirm the orders carried value. Vortex Mind traces upstream causes behind a sustained dip, and Ask Viq answers plain-English questions like "which day this month sold the most orders?"

## Sibling cards merchants should reference together

| Card                                                                                                   | Why merchants reach for it                                  |
| ------------------------------------------------------------------------------------------------------ | ----------------------------------------------------------- |
| [`mer_total_transactions`](/nerve-centre/kpi-cards/mercari/total-transactions)                         | Totals the orders that the daily line breaks out.           |
| [`mer_listings_in_freshness_boost`](/nerve-centre/kpi-cards/mercari/listings-in-7-day-freshness-boost) | Links order bumps to fresh, boosted listings.               |
| [`mer_total_revenue`](/nerve-centre/kpi-cards/mercari/total-revenue)                                   | Confirms whether busier days carried real value.            |
| [`mer_aov`](/nerve-centre/kpi-cards/mercari/average-order-value)                                       | Shows whether order spikes came at the cost of lower value. |
| [`mer_orders_by_country`](/nerve-centre/kpi-cards/mercari/orders-by-country)                           | Adds the geographic dimension to daily volume.              |

## Reconciling against Mercari

**Where to look in Mercari's own dashboard:**

In the Mercari seller app, your sales history lists each order with its date. Counting orders per day there should match this chart, though Mercari shows them as a list rather than a daily line.

**Why the Vortex IQ value may legitimately differ:**

| Reason                                                                                                             | Direction | What to do               |
| ------------------------------------------------------------------------------------------------------------------ | --------- | ------------------------ |
| **Period boundary.** An order placed near midnight may fall on a different day depending on the cutoff used.       | Variable  | Match the period range.  |
| **Time zone.** Order timestamps may be recorded in a different time zone, shifting an order between adjacent days. | Marginal  | Confirm time zone match. |
| **Filter scope.** This card counts completed orders only, excluding cancelled or pending items.                    | Variable  | Match filter settings.   |

**Cross-connector reconciliation:** If you compare daily cadence against another marketplace, align the day boundaries and time zone first so the lines are genuinely comparable. For divergence investigations, use Vortex Mind.

## Known limitations / merchant FAQs

**Q: How often does Orders / Day update?**
It refreshes on the standard data refresh and plots the trailing 30 days, so the most recent day fills in as orders land.

**Q: Why does my Mercari dashboard show a different number?**
Mercari presents orders as a dated list, not a daily chart, so a hand count can differ at the day boundary or by time zone. This card applies one consistent day rule.

**Q: Why does a day show zero orders?**
Days with no completed orders are plotted as zero rather than hidden, which keeps the weekly rhythm honest and makes quiet days visible.

**Q: Can I customise the alert threshold?**
Yes, sensitivity thresholds are configurable per profile in the Sensitivity tab. Adjust to match your business baseline rather than relying on the generic default.

***

### Tracked live in Vortex IQ Nerve Centre

*Orders / Day* is one of hundreds of KPI pulses Vortex IQ tracks across Mercari and 70+ other ecommerce connectors. Nerve Centre runs the detection layer; Vortex Mind investigates the cause when something moves; Ask Viq lets you interrogate any number in plain English.

[Start for free](https://app.vortexiq.ai/login) or [book a demo](https://www.vortexiq.ai/contact-us) to see this metric running on your own data.
