> ## Documentation Index
> Fetch the complete documentation index at: https://docs.vortexiq.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Microsoft Dynamics 365 Finance audit profile, Vortex IQ

> What the Vortex IQ Microsoft Dynamics 365 Finance health audit checks: Dynamics 365 Finance: postings settle, AR is collectible, inventory reconciles

**[Nerve Centre KPIs](/nerve-centre/kpi-cards/microsoft-dynamics) · [Audit Profile](/nerve-centre/kpi-cards/microsoft-dynamics/audit) · [Sentiment Settings](/nerve-centre/kpi-cards/microsoft-dynamics/sentiment)**

Microsoft Dynamics 365 Finance back-office health audit. Answers four questions: (1) are general journal entries posting cleanly (no stuck journals, no out-of-balance vouchers); (2) is AR collectible (aging, DSO, credit holds) across legal entities; (3) does on-hand inventory reconcile with ecom availability; (4) is the period close on track for consolidation. The cross-channel area joins D365 sales orders and customer invoices to commerce-sibling orders to size unbilled revenue and credit risk.

## What this audit checks

### Authentication & access

* Azure AD OAuth2 token resolves for the D365 Finance environment (correct tenant + resource URL)
* App registration granted OData access to GeneralJournalEntries, CustomersV3, SalesOrderHeadersV2, CustomerInvoiceJournalHeaders, InventOnhand
* DataAreaId (legal entity) for every active company is configured
* OData \$filter + cross-company query enabled for multi-entity reads

### GL health

* Unposted general journals below 50 (no stuck batch from the ecom integration)
* Zero out-of-balance vouchers persisting past posting
* Batch job / Data Management import errors cleared in the last 24h
* Manual journals under 25% of total postings (controls gap if higher)

### AP/AR cycle

* AR aging 60+ days below 15% of open receivables
* DSO under 60 days and not rising > 10 days vsP
* No single customer holding > 40% of 60+ day AR (concentration risk)
* Cash application (settlement) rate at or above 95%; high-value invoices (> 50k) not overdue 60+ days

### Inventory reconciliation

* ERP-vs-ecom on-hand variance below 5% on top-50 velocity SKUs
* No item on-hand gone negative in any warehouse / site
* Items below safety stock / minimum coverage flagged
* Slow-moving / dead stock under 10% of inventory value

### Period close

* Ledger period not past close deadline on any legal entity (> 5 days blocks consolidation)
* Zero intercompany imbalances across the legal-entity group
* Accrual reversals from the last close within expected range

### Cross-channel: revenue reconciliation

* Ecom orders with a matching D365 Sales Order + Customer Invoice of equal value within the period (sibling = shopify/bigcommerce/adobe.order)
* Ecom customers with completed orders present in the D365 customer master (CustomersV3)
* AR aging on customers with active ecom orders (credit-control gap)
* Unbilled revenue forecast (commerce cleared value minus matched customer-invoice value)

## Severity thresholds

| Signal                      | Warn | Critical |
| --------------------------- | ---- | -------- |
| `open_journal_count`        | 25   | 50       |
| `journal_imbalance_count`   | 1    | 5        |
| `ar_aging_60d_pct`          | 10   | 15       |
| `dso_days`                  | 45   | 60       |
| `inventory_variance_pct`    | 3    | 5        |
| `period_close_overdue_days` | 2    | 5        |
| `customer_master_drift`     | 5    | 10       |

## Data sources

* `GET https://{env}.dynamics.com/data/GeneralJournalEntries` - Posted + unposted journal entries, voucher balance
* `GET https://{env}.dynamics.com/data/CustomersV3` - Customer master, credit limit, blocked status
* `GET https://{env}.dynamics.com/data/SalesOrderHeadersV2` - Sales orders: status, hold, ecom reference
* `GET https://{env}.dynamics.com/data/CustomerInvoiceJournalHeaders` - Customer invoices for order-to-invoice reconciliation
* `GET https://{env}.dynamics.com/data/InventOnhand` - On-hand by warehouse/site vs ecom availability