> ## Documentation Index > Fetch the complete documentation index at: https://docs.vortexiq.ai/llms.txt > Use this file to discover all available pages before exploring further. # Microsoft Dynamics 365 Finance sentiment settings, Vortex IQ Nerve Centre > Industry-standard benchmark bands Vortex IQ AI OS uses to flag Microsoft Dynamics 365 Finance KPIs as Performing Well or Needs Attention, and how to tune them per company. **[Nerve Centre KPIs](/nerve-centre/kpi-cards/microsoft-dynamics) · [Audit Profile](/nerve-centre/kpi-cards/microsoft-dynamics/audit) · [Sentiment Settings](/nerve-centre/kpi-cards/microsoft-dynamics/sentiment)** Vortex IQ **AI OS** ships **industry-standard benchmark bands** for each Microsoft Dynamics 365 Finance KPI, so your dashboard flags **Performing Well** or **Needs Attention** the moment you connect. **34** of the 86 Microsoft Dynamics 365 Finance cards are sentiment-tuned; the rest are informational (counts, lists, breakdowns) with no good/bad direction. The benchmarks below are a starting point grounded in industry standards. Adjust any **Good** or **Bad** threshold to match your business and **save it for your company** in **Settings → Dashboard Settings → Sensitivity**. ## How sentiment powers triage Sentiment turns the dashboard into a focus list. Every KPI is sorted into one of three states you can filter on: * **Performing** - comfortably inside the good band. * **Needs Attention** - has breached the band you set. This is where to act. * **Stable** - within range, or an informational card with no good/bad direction. Any KPI that has not met its sentiment band is flagged **Needs Attention**, so you go straight to the handful of cards that need action instead of scanning hundreds of charts. | Card | Direction | Good | Bad | Unit | | ------------------------------------------------------------------------------------------------------------------------------------------------------- | ---------------- | ---- | ----- | -------- | | [AP Aging - 60+ Days](/nerve-centre/kpi-cards/microsoft-dynamics/ap-aging-60-days) | Lower is better | 10 | 30 | % | | [AR Aging on Customers with Active Ecom Orders](/nerve-centre/kpi-cards/microsoft-dynamics/ar-aging-on-customers-with-active-ecom-orders) | Lower is better | 5 | 15 | Currency | | [AR Aging - 60+ Days](/nerve-centre/kpi-cards/microsoft-dynamics/ar-aging-60-days) | Lower is better | 5 | 15 | % | | [Average Landed Cost per Unit](/nerve-centre/kpi-cards/microsoft-dynamics/average-landed-cost-per-unit) | Lower is better | 0 | 10 | Currency | | [Average Sales Order Value](/nerve-centre/kpi-cards/microsoft-dynamics/average-sales-order-value) | Watch for drops | 0 | -10 | Currency | | [Cash Application Rate](/nerve-centre/kpi-cards/microsoft-dynamics/cash-application-rate) | Higher is better | 95 | 85 | % | | [Cash Collected](/nerve-centre/kpi-cards/microsoft-dynamics/cash-collected) | Watch for drops | 0 | -15 | Currency | | [Customer Credit Utilisation](/nerve-centre/kpi-cards/microsoft-dynamics/customer-credit-utilisation) | Lower is better | 60 | 85 | % | | [Days Sales Outstanding (DSO)](/nerve-centre/kpi-cards/microsoft-dynamics/days-sales-outstanding-dso) | Lower is better | 30 | 60 | Count | | [Dead Stock with Active Ad Spend](/nerve-centre/kpi-cards/microsoft-dynamics/dead-stock-with-active-ad-spend) | Lower is better | 5 | 15 | Currency | | [ERP-vs-Ecom Inventory Variance %](/nerve-centre/kpi-cards/microsoft-dynamics/erp-vs-ecom-inventory-variance) | Lower is better | 1 | 5 | % | | [Ecom Customers Absent from D365](/nerve-centre/kpi-cards/microsoft-dynamics/ecom-customers-absent-from-d365) | Lower is better | 0 | 10 | Count | | [Ecom Customers Absent from D365 Customer Master](/nerve-centre/kpi-cards/microsoft-dynamics/ecom-customers-absent-from-d365-customer-master) | Lower is better | 0 | 10 | Count | | [FX Currency Exposure](/nerve-centre/kpi-cards/microsoft-dynamics/fx-currency-exposure) | Lower is better | 5 | 15 | Currency | | [Gross Margin Percentage](/nerve-centre/kpi-cards/microsoft-dynamics/gross-margin-percentage) | Lower is better | 0 | 5 | % | | [Inventory Aging](/nerve-centre/kpi-cards/microsoft-dynamics/inventory-aging) | Lower is better | 5 | 15 | Currency | | [Inventory Turnover Ratio](/nerve-centre/kpi-cards/microsoft-dynamics/inventory-turnover-ratio) | Higher is better | 4 | 2 | Count | | [Invoiced Revenue](/nerve-centre/kpi-cards/microsoft-dynamics/invoiced-revenue) | Watch for drops | 0 | -15 | Currency | | [Journal Imbalances (rejected at posting)](/nerve-centre/kpi-cards/microsoft-dynamics/journal-imbalances-rejected-at-posting) | Lower is better | 0 | 5 | Count | | [Journals Rejected at Posting (PostingStatus=Rejected)](/nerve-centre/kpi-cards/microsoft-dynamics/journals-rejected-at-posting-postingstatus-rejected) | Lower is better | 0 | 5 | Count | | [Landed Cost Variance vs Standard](/nerve-centre/kpi-cards/microsoft-dynamics/landed-cost-variance-vs-standard) | Lower is better | 2 | 5 | Currency | | [Ledger Period Close Past Deadline](/nerve-centre/kpi-cards/microsoft-dynamics/ledger-period-close-past-deadline) | Lower is better | 0 | 5 | Count | | [Ledger Period Close Status](/nerve-centre/kpi-cards/microsoft-dynamics/ledger-period-close-status) | Lower is better | 0 | 5 | Count | | [Low Stock Alerts](/nerve-centre/kpi-cards/microsoft-dynamics/low-stock-alerts) | Lower is better | 0 | 5 | Count | | [Margin Erosion Alerts](/nerve-centre/kpi-cards/microsoft-dynamics/margin-erosion-alerts) | Lower is better | 0 | 5 | Currency | | [OOS with Open Sales Order Demand](/nerve-centre/kpi-cards/microsoft-dynamics/oos-with-open-sales-order-demand) | Lower is better | 0 | 5 | Count | | [Open (Not Posted) Journal Entries](/nerve-centre/kpi-cards/microsoft-dynamics/open-not-posted-journal-entries) | Lower is better | 0 | 50 | Count | | [Orders on Credit Hold](/nerve-centre/kpi-cards/microsoft-dynamics/orders-on-credit-hold) | Lower is better | 0 | 5 | Currency | | [Overdue Invoice Value](/nerve-centre/kpi-cards/microsoft-dynamics/overdue-invoice-value) | Lower is better | 0 | 50000 | Currency | | [Returns Count](/nerve-centre/kpi-cards/microsoft-dynamics/returns-count) | Lower is better | 5 | 20 | Count | | [Revenue Gap vs Commerce](/nerve-centre/kpi-cards/microsoft-dynamics/revenue-gap-vs-commerce) | Lower is better | 0 | 5 | Currency | | [SKUs with D365-vs-Ecom Inventory Drift >5%](/nerve-centre/kpi-cards/microsoft-dynamics/skus-with-d365-vs-ecom-inventory-drift-5) | Lower is better | 1 | 5 | Count | | [Sales Order to Invoice Lead Time](/nerve-centre/kpi-cards/microsoft-dynamics/sales-order-to-invoice-lead-time) | Lower is better | 3 | 7 | Count | | [Sales Orders Blocked on Inventory or Credit](/nerve-centre/kpi-cards/microsoft-dynamics/sales-orders-blocked-on-inventory-or-credit) | Lower is better | 0 | 5 | Currency |