> ## Documentation Index > Fetch the complete documentation index at: https://docs.vortexiq.ai/llms.txt > Use this file to discover all available pages before exploring further. # Orders by State, Newegg > Orders by State for Newegg Marketplace stores. Tracked live in Vortex IQ Nerve Centre. How to read it, why it matters, and how to act on it. **Card class:** [Non-Hero](/nerve-centre/overview#card-classes-explained) • **Category:** [Marketplace](/nerve-centre/connectors#connectors-by-type) ## At a glance > **Orders by State** is the geographic distribution metric tracked from Newegg Marketplace data. It plots order count by US state shipping destination on a choropleth map, so you can see where your tech and electronics demand concentrates. It sits in the geography cluster where owners and marketing read regional pull, plan inventory placement, and spot which states justify SBN (Shipped By Newegg) coverage for faster delivery. | | | | --------------------- | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | **What it counts** | Order count grouped by US state shipping destination over the period, rendered as a choropleth map, as surfaced by the Newegg Marketplace integration. | | **Sample type** | Backend API data from Newegg Marketplace, refreshed on the standard data refresh. | | **Why it matters** | Where orders ship shapes inventory placement, delivery speed, and which states warrant SBN coverage. Concentration shifts can flag emerging regional demand or a softening market. | | **Reading the value** | Darker states carry more orders. Read the map for concentration, then compare against prior periods to spot regional shifts in demand. | | **Currency** | count | | **Time window** | `30D` | | **Alert trigger** | `-` | | **Sentiment key** | `neg_orders_by_state` | | **Roles** | owner, marketing | ## Calculation Calculated automatically from your Newegg Marketplace data. The card groups orders over the 30-day window by their US state shipping destination and renders the counts as a choropleth, shading each state by its share of order volume. See the At a glance summary above for what the metric tracks and the worked example below for a typical reading. ## Worked example *A representative reading of **Orders by State** for a typical merchant on Newegg Marketplace.* Suppose the map shades California, Texas, and New York darkest, together carrying close to half of order volume, while a cluster of mid-Atlantic states is lighter than the merchant expected for a tech catalogue. Reading this alongside delivery times suggests inventory sits too far west to serve the east coast quickly. The merchant shifts a portion of high-velocity SKUs into SBN so Newegg Logistics can fulfil east-coast orders faster, and watches the lighter states for an uptick over the following periods. For deeper investigation, use Vortex Mind to trace which SKUs drive demand in a given region; for natural-language exploration, ask Ask Viq. ## Sibling cards merchants should reference together | Card | Why merchants reach for it | | ----------------------------------------------------------------- | -------------------------------------------------------- | | [`neg_aov_by_state`](/nerve-centre/kpi-cards/newegg/aov-by-state) | Geography sibling: average order value by state. | | [`new_orders`](/nerve-centre/kpi-cards/newegg/orders) | Sales sibling: total order count behind the map. | | [`neg_orders_per_day`](/nerve-centre/kpi-cards/newegg/orders-day) | Fulfilment sibling: daily order trend across all states. | | [`new_aov`](/nerve-centre/kpi-cards/newegg/average-order-value) | Sales sibling: blended average order value. | ## Reconciling against Newegg Seller Portal **Where to look in the Newegg Seller Portal:** Order-level shipping destinations appear in the Seller Portal order management and order reports, where each order carries its ship-to state. Aggregating those by state reproduces the distribution this card maps. Confirm the report period and whether cancelled orders are included before reconciling against the Vortex IQ view. **Why the Vortex IQ value may legitimately differ:** | Reason | Direction | What to do | | ------------------------------------------------------------------------------------------------------------ | --------- | ------------------------------------- | | **Period boundary.** Vortex IQ uses a 30-day rolling window; Seller Portal reports may use calendar periods. | Variable | Match the period range. | | **Destination basis.** Vortex IQ groups by ship-to state; a Seller Portal view may group by billing state. | Variable | Confirm which address each view uses. | | **Order status scope.** Cancelled or test orders may be included or excluded differently. | Variable | Match the order-status filter. | **Cross-connector reconciliation:** complement with sibling cards in the same category for the full diagnostic picture. For divergence investigations, use Vortex Mind. ## Known limitations / merchant FAQs **Q: How often does Orders by State update?** The card refreshes on the standard data refresh (typically every 30-60 minutes for live integrations). For real-time signals, force a manual refresh from the dashboard. **Q: Why does my Newegg Seller Portal show a different number?** The most common reasons are period-boundary differences (Vortex IQ's 30-day rolling window vs Seller Portal's calendar periods), destination basis (ship-to vs billing state), and order-status scope. Match these settings before assuming a real divergence. **Q: How does Orders by State relate to other geography metrics?** Read it alongside AOV by State to separate where you sell most from where each order is worth most, and against Orders / Day to see whether a regional shift is volume-driven. The map is for placement decisions; the siblings give the value context. **Q: Can I customise the alert threshold?** Yes, sensitivity thresholds are configurable per profile in the Sensitivity tab. This card has no default alert, but you can configure one if you want to be notified on regional shifts. *** ### Tracked live in Vortex IQ Nerve Centre *Orders by State* is one of hundreds of KPI pulses Vortex IQ tracks across Newegg Marketplace and 70+ other ecommerce connectors. Nerve Centre runs the detection layer; Vortex Mind investigates the cause when something moves; Ask Viq lets you interrogate any number in plain English. [Start for free](https://app.vortexiq.ai/login) or [book a demo](https://www.vortexiq.ai/contact-us) to see this metric running on your own data.