> ## Documentation Index > Fetch the complete documentation index at: https://docs.vortexiq.ai/llms.txt > Use this file to discover all available pages before exploring further. # Total Listings, Newegg > Total Listings for Newegg Marketplace stores. Tracked live in Vortex IQ Nerve Centre. How to read it, why it matters, and how to act on it. **Card class:** [Non-Hero](/nerve-centre/overview#card-classes-explained) • **Category:** [Marketplace](/nerve-centre/connectors#connectors-by-type) ## At a glance > **Total Listings** is the full count of item listings in your Newegg catalogue, active and inactive alike. It includes every SKU you have submitted: live and sellable, plus inactive, rejected, and expired items. Read on its own it tells you the size of your catalogue; read against Active Listings it tells you how much of that catalogue is actually earning. It sits in the Listing Health category and pairs with the active and rejected listing cards below. | | | | --------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ | | **What it counts** | Every item listing in your Newegg catalogue, as exposed by the Newegg Marketplace integration. This is the all-states total: active plus inactive, rejected, and expired listings combined. | | **Sample type** | Backend API data from Newegg Marketplace, refreshed on the standard data refresh. | | **Why it matters** | The gap between Total Listings and Active Listings is your dead weight: items submitted but not selling. A large or growing gap points to rejected, expired, or out-of-stock SKUs eroding your effective catalogue. | | **Reading the value** | Read it against Active Listings, not in isolation. A high total with a low active share signals catalogue hygiene work; a total that climbs without active keeping pace warns of accumulating rejected or expired items. | | **Currency** | count | | **Time window** | `RT` | | **Alert trigger** | `-` | | **Sentiment key** | `neg_total_listings` | | **Roles** | owner, operations | ## Calculation Calculated automatically from your Newegg Marketplace data. The card counts every item listing in the catalogue regardless of state, so it sums active, inactive, rejected, and expired listings into a single total. See the At a glance summary above for what the metric tracks and the worked example below for a typical reading. ## Worked example *A representative reading of **Total Listings** for a typical merchant on Newegg Marketplace.* Suppose Total Listings reads 1,840 while Active Listings reads 1,510. The 330-item gap is your inactive, rejected, and expired stock: catalogue you have built but are not selling from. If the total then climbs to 1,900 while active stays flat at 1,510, the new SKUs are not going live, a hint that rejected or pending-attribute listings are piling up. The merchant opens Rejected Listings and Required Attribute Completeness to find the blockers and clear them. For deeper investigation, use Vortex Mind to trace which categories or brands drive the inactive backlog; for natural-language exploration, ask Ask Viq. ## Sibling cards merchants should reference together | Card | Why merchants reach for it | | ----------------------------------------------------------------------------------------- | ------------------------------------------------------------------------------ | | [`neg_active_listings`](/nerve-centre/kpi-cards/newegg/active-listings) | Listing Health sibling: the sellable subset of this total. | | [`neg_rejected_listings`](/nerve-centre/kpi-cards/newegg/rejected-listings) | Listing Health sibling: rejected items inflating the gap. | | [`neg_listings_expiring`](/nerve-centre/kpi-cards/newegg/listings-expiring-soon) | Listing Health sibling: items about to lapse into the inactive count. | | [`neg_oos_listings`](/nerve-centre/kpi-cards/newegg/out-of-stock-listings) | Listing Health sibling: listed but unsellable SKUs. | | [`neg_attr_completeness`](/nerve-centre/kpi-cards/newegg/required-attribute-completeness) | Listing Health sibling: missing attributes that block items from going active. | ## Reconciling against Newegg Seller Portal **Where to look in the Newegg Seller Portal:** The Seller Portal lists your full item catalogue under its item management area, with status filters for active, inactive, rejected, and expired. To match the Vortex IQ total, clear all status filters so the Seller Portal shows every listing in every state, then compare the unfiltered count. **Why the Vortex IQ value may legitimately differ:** | Reason | Direction | What to do | | ------------------------------------------------------------------------------------------------- | ---------------- | ------------------------------------------------------- | | **Status filter.** Seller Portal often defaults to active-only; Vortex IQ counts all states. | Vortex IQ higher | Clear the Seller Portal status filter before comparing. | | **Refresh timing.** Newly submitted or just-rejected items may post to one view before the other. | Variable | Allow for the refresh cadence and re-check. | | **Filter scope.** Profile-level filters (category, brand) may narrow the Vortex IQ view. | Vortex IQ lower | Match filter settings. | **Cross-connector reconciliation:** complement with sibling cards in the same category for the full diagnostic picture. For divergence investigations, use Vortex Mind. ## Known limitations / merchant FAQs **Q: How often does Total Listings update?** The card refreshes on the standard data refresh (typically every 30-60 minutes for live integrations). For real-time signals, force a manual refresh from the dashboard. **Q: Why does my Newegg Seller Portal show a different number?** The most common reason is the status filter: Seller Portal often defaults to active-only, while Vortex IQ counts every state. Clear the filter so the portal shows all listings, then check refresh timing and profile filter scope before assuming a real divergence. **Q: How does Total Listings relate to other listing-health metrics?** It is the denominator for catalogue hygiene. Read it against Active Listings to see your sellable share, and against Rejected Listings, Out-of-Stock Listings, and Listings Expiring Soon to see what is dragging the gap wider. **Q: Can I customise the alert threshold?** Yes, sensitivity thresholds are configurable per profile in the Sensitivity tab. Adjust to match your business baseline rather than relying on the generic default. *** ### Tracked live in Vortex IQ Nerve Centre *Total Listings* is one of hundreds of KPI pulses Vortex IQ tracks across Newegg Marketplace and 70+ other ecommerce connectors. Nerve Centre runs the detection layer; Vortex Mind investigates the cause when something moves; Ask Viq lets you interrogate any number in plain English. [Start for free](https://app.vortexiq.ai/login) or [book a demo](https://www.vortexiq.ai/contact-us) to see this metric running on your own data.