> ## Documentation Index
> Fetch the complete documentation index at: https://docs.vortexiq.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Notion sentiment settings, Vortex IQ Nerve Centre

> Industry-standard benchmark bands Vortex IQ AI OS uses to flag Notion KPIs as Performing Well or Needs Attention, and how to tune them per company.

**[Nerve Centre KPIs](/nerve-centre/kpi-cards/notion) · [Audit Profile](/nerve-centre/kpi-cards/notion/audit) · [Sentiment Settings](/nerve-centre/kpi-cards/notion/sentiment)**

Vortex IQ **AI OS** ships **industry-standard benchmark bands** for each Notion KPI, so your dashboard flags **Performing Well** or **Needs Attention** the moment you connect. **4** of the 23 Notion cards are sentiment-tuned; the rest are informational (counts, lists, breakdowns) with no good/bad direction.

The benchmarks below are a starting point grounded in industry standards. Adjust any **Good** or **Bad** threshold to match your business and **save it for your company** in **Settings → Dashboard Settings → Sensitivity**.

## How sentiment powers triage

Sentiment turns the dashboard into a focus list. Every KPI is sorted into one of three states you can filter on:

* **Performing** - comfortably inside the good band.
* **Needs Attention** - has breached the band you set. This is where to act.
* **Stable** - within range, or an informational card with no good/bad direction.

Any KPI that has not met its sentiment band is flagged **Needs Attention**, so you go straight to the handful of cards that need action instead of scanning hundreds of charts.

| Card                                                                                                       | Direction        | Good | Bad | Unit  |
| ---------------------------------------------------------------------------------------------------------- | ---------------- | ---- | --- | ----- |
| [Abandoned Findings (>14d no movement)](/nerve-centre/kpi-cards/notion/abandoned-findings-14d-no-movement) | Lower is better  | 5    | 15  | Count |
| [Blocked Tickets](/nerve-centre/kpi-cards/notion/blocked-tickets)                                          | Lower is better  | 0    | 8   | Count |
| [Finding Resolution Rate (90d)](/nerve-centre/kpi-cards/notion/finding-resolution-rate-90d)                | Higher is better | 75   | 50  | %     |
| [Unassigned Tickets](/nerve-centre/kpi-cards/notion/unassigned-tickets)                                    | Lower is better  | 5    | 20  | Count |