> ## Documentation Index > Fetch the complete documentation index at: https://docs.vortexiq.ai/llms.txt > Use this file to discover all available pages before exploring further. # OnBuy KPIs, Vortex IQ Nerve Centre > Every OnBuy KPI pulse Vortex IQ Nerve Centre tracks: 62 metrics covering revenue, orders, customers, refunds, and more. **[Nerve Centre KPIs](/nerve-centre/kpi-cards/onbuy) · [Audit Profile](/nerve-centre/kpi-cards/onbuy/audit) · [Sentiment Settings](/nerve-centre/kpi-cards/onbuy/sentiment)** Vortex IQ Nerve Centre tracks **62** KPI pulses for OnBuy stores. Each metric has its own page: definition, calculation, why it matters, and what to do when it moves. The OnBuy connector covers the UK marketplace specifically, with 62 KPI pulses tracked in the Vortex IQ **AI OS** catalogue. The **Nerve Centre** runs hero alerts (*Late Dispatch Queue*, *Listings Suspension Burst*, *Suspended Listings*, *Dispatch SLA Compliance*) plus cross-platform cards that fuse OnBuy with Amazon UK (*Amazon UK Top SKUs Missing on OnBuy*, *Catalogue Drift vs Amazon UK*, *OnBuy vs DTC Price Gap*) - the latter is one of the highest-ROI single-action recommendations the AI OS makes for UK multi-marketplace sellers. **Vortex Mind** investigates when SLA slips or listings get suspended; **Ask Viq™** lets you ask in plain English with citations back to the card. | Card | Metrics type | Category | Chart | | -------------------------------------------------------------------------------------------------------- | ---------------------- | ------------------------ | --------------- | | [Dispatch SLA Compliance](/nerve-centre/kpi-cards/onbuy/dispatch-sla-compliance) | Key Metrics | Executive Command Centre | gauge | | [Late Dispatch Queue](/nerve-centre/kpi-cards/onbuy/late-dispatch-queue) | Key Metrics | Nerve Centre | alert\_table | | [Listings Suspension Burst (24h)](/nerve-centre/kpi-cards/onbuy/listings-suspension-burst) | Key Metrics | Nerve Centre | alert\_list | | [Revenue at Risk (live)](/nerve-centre/kpi-cards/onbuy/revenue-at-risk) | Key Metrics | Executive Command Centre | kpi | | [Suspended Listings](/nerve-centre/kpi-cards/onbuy/suspended-listings) | Key Metrics | Listing Health | kpi | | [Total Revenue](/nerve-centre/kpi-cards/onbuy/total-revenue) | Key Metrics | Executive Command Centre | kpi | | [Amazon UK Top SKUs Missing on OnBuy](/nerve-centre/kpi-cards/onbuy/amazon-uk-top-skus-missing-on-onbuy) | Cross-Platform Metrics | Revenue at Risk | kpi | | [Catalogue Drift vs Amazon UK](/nerve-centre/kpi-cards/onbuy/catalogue-drift-vs-amazon-uk) | Cross-Platform Metrics | Revenue at Risk | table | | [OnBuy Orders via ShipBob (SLA)](/nerve-centre/kpi-cards/onbuy/onbuy-orders-via-shipbob) | Cross-Platform Metrics | Revenue at Risk | gauge | | [OnBuy Share of UK Revenue](/nerve-centre/kpi-cards/onbuy/onbuy-share-of-uk-revenue) | Cross-Platform Metrics | Revenue at Risk | donut | | [OnBuy vs DTC Price Gap](/nerve-centre/kpi-cards/onbuy/onbuy-vs-dtc-price-gap) | Cross-Platform Metrics | Revenue at Risk | bar | | [Active Listings](/nerve-centre/kpi-cards/onbuy/active-listings) | Supporting Metrics | Listings | kpi | | [Active Listings](/nerve-centre/kpi-cards/onbuy/active-listings) | Supporting Metrics | Executive Command Centre | kpi | | [AOV by UK Region](/nerve-centre/kpi-cards/onbuy/aov-by-uk-region) | Supporting Metrics | Geography | bar | | [Auth Token Health](/nerve-centre/kpi-cards/onbuy/auth-token-health) | Supporting Metrics | Nerve Centre | kpi | | [Average Order Value](/nerve-centre/kpi-cards/onbuy/average-order-value) | Supporting Metrics | Sales | kpi | | [Average Order Value](/nerve-centre/kpi-cards/onbuy/average-order-value) | Supporting Metrics | Revenue & Sales | kpi | | [Avg Discount vs RRP](/nerve-centre/kpi-cards/onbuy/avg-discount-vs-rrp) | Supporting Metrics | Pricing | gauge | | [Avg Review Rating](/nerve-centre/kpi-cards/onbuy/avg-review-rating) | Supporting Metrics | Reputation | gauge | | [Avg Time to Dispatch (hrs)](/nerve-centre/kpi-cards/onbuy/avg-time-to-dispatch) | Supporting Metrics | Fulfilment & SLA | kpi | | [Buyer Messages Unread](/nerve-centre/kpi-cards/onbuy/buyer-messages-unread) | Supporting Metrics | Reputation | kpi | | [Cancellation Rate](/nerve-centre/kpi-cards/onbuy/cancellation-rate) | Supporting Metrics | Fulfilment & SLA | gauge | | [Category Coverage](/nerve-centre/kpi-cards/onbuy/category-coverage) | Supporting Metrics | Brand & Category | gauge | | [Courier Mix](/nerve-centre/kpi-cards/onbuy/courier-mix) | Supporting Metrics | Fulfilment & SLA | pie | | [Dispatch Time by Region](/nerve-centre/kpi-cards/onbuy/dispatch-time-by-region) | Supporting Metrics | Geography | bar | | [Dispute Rate](/nerve-centre/kpi-cards/onbuy/dispute-rate) | Supporting Metrics | Returns | gauge | | [Fees as % of Revenue](/nerve-centre/kpi-cards/onbuy/fees-as-of-revenue) | Supporting Metrics | Economics | gauge | | [Inactive Listings](/nerve-centre/kpi-cards/onbuy/inactive-listings) | Supporting Metrics | Listing Health | kpi | | [Late Dispatch Count (30d)](/nerve-centre/kpi-cards/onbuy/late-dispatch-count) | Supporting Metrics | Fulfilment & SLA | kpi | | [Listing Quality Score](/nerve-centre/kpi-cards/onbuy/listing-quality-score) | Supporting Metrics | Listings | gauge | | [Listings by Age](/nerve-centre/kpi-cards/onbuy/listings-by-age) | Supporting Metrics | Listing Health | histogram | | [Listings Discounted >20%](/nerve-centre/kpi-cards/onbuy/listings-discounted-20) | Supporting Metrics | Pricing | kpi | | [Listings Expiring Soon](/nerve-centre/kpi-cards/onbuy/listings-expiring-soon) | Supporting Metrics | Listings | kpi | | [Listings Missing RRP](/nerve-centre/kpi-cards/onbuy/listings-missing-rrp) | Supporting Metrics | Pricing | kpi | | [Listings per Brand](/nerve-centre/kpi-cards/onbuy/listings-per-brand) | Supporting Metrics | Brand & Category | bar | | [Marketplace Fees Paid](/nerve-centre/kpi-cards/onbuy/marketplace-fees-paid) | Supporting Metrics | Economics | kpi | | [Net Revenue (after commission + refunds)](/nerve-centre/kpi-cards/onbuy/net-revenue) | Supporting Metrics | Revenue & Sales | kpi | | [Oldest Pending Payout (days)](/nerve-centre/kpi-cards/onbuy/oldest-pending-payout) | Supporting Metrics | Economics | kpi | | [OnBuy Commission % of Revenue](/nerve-centre/kpi-cards/onbuy/onbuy-commission-of-revenue) | Supporting Metrics | Revenue & Sales | gauge | | [OnBuy Health Score](/nerve-centre/kpi-cards/onbuy/onbuy-health-score) | Supporting Metrics | Executive Command Centre | gauge | | [Orders](/nerve-centre/kpi-cards/onbuy/orders) | Supporting Metrics | Revenue & Sales | kpi | | [Orders by Status](/nerve-centre/kpi-cards/onbuy/orders-by-status) | Supporting Metrics | Fulfilment & SLA | donut | | [Orders by UK Region](/nerve-centre/kpi-cards/onbuy/orders-by-uk-region) | Supporting Metrics | Geography | choropleth | | [Out-of-Stock Listings](/nerve-centre/kpi-cards/onbuy/out-of-stock-listings) | Supporting Metrics | Listings | kpi | | [Pending Dispatch](/nerve-centre/kpi-cards/onbuy/pending-dispatch) | Supporting Metrics | Fulfilment & SLA | kpi | | [Pending Payouts](/nerve-centre/kpi-cards/onbuy/pending-payouts) | Supporting Metrics | Economics | kpi | | [Price Distribution](/nerve-centre/kpi-cards/onbuy/price-distribution) | Supporting Metrics | Pricing | histogram | | [Return Rate](/nerve-centre/kpi-cards/onbuy/return-rate) | Supporting Metrics | Returns | gauge | | [Revenue Drop Alert](/nerve-centre/kpi-cards/onbuy/revenue-drop-alert) | Supporting Metrics | Nerve Centre | alert\_list | | [Revenue Over Time](/nerve-centre/kpi-cards/onbuy/revenue-over-time) | Supporting Metrics | Revenue & Sales | area | | [Sales Velocity by Category](/nerve-centre/kpi-cards/onbuy/sales-velocity-by-category) | Supporting Metrics | Brand & Category | bar | | [Seller Feedback Score](/nerve-centre/kpi-cards/onbuy/seller-feedback-score) | Supporting Metrics | Reputation | gauge | | [Stale Listings (>180d no update)](/nerve-centre/kpi-cards/onbuy/stale-listings) | Supporting Metrics | Listing Health | kpi | | [Top Brands by Revenue](/nerve-centre/kpi-cards/onbuy/top-brands-by-revenue) | Supporting Metrics | Brand & Category | bar\_horizontal | | [Top Categories by Revenue](/nerve-centre/kpi-cards/onbuy/top-categories-by-revenue) | Supporting Metrics | Brand & Category | bar\_horizontal | | [Top Listings by Revenue](/nerve-centre/kpi-cards/onbuy/top-listings-by-revenue) | Supporting Metrics | Sales | bar\_horizontal | | [Top Listings by Revenue](/nerve-centre/kpi-cards/onbuy/top-listings-by-revenue) | Supporting Metrics | Revenue & Sales | bar\_horizontal | | [Total Listings](/nerve-centre/kpi-cards/onbuy/total-listings) | Supporting Metrics | Listing Health | kpi | | [Total Revenue](/nerve-centre/kpi-cards/onbuy/total-revenue) | Supporting Metrics | Sales | kpi | | [Total Transactions](/nerve-centre/kpi-cards/onbuy/total-transactions) | Supporting Metrics | Sales | kpi | | [Uncategorised Listings](/nerve-centre/kpi-cards/onbuy/uncategorised-listings) | Supporting Metrics | Listing Health | kpi | | [Zero-Stock Active Listings](/nerve-centre/kpi-cards/onbuy/zero-stock-active-listings) | Supporting Metrics | Listing Health | kpi | *Appendix space for FAQs, reconciliation guidance, or cross-connector notes specific to this connector. Replace this block when authored.*