> ## Documentation Index
> Fetch the complete documentation index at: https://docs.vortexiq.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Sales Order State Breakdown, Oracle ERP Cloud

**Metrics type:** [Card](/nerve-centre/overview#metrics-types-explained)

> Pending Approval / Pending Fulfilment / Pending Billing / Closed mix in Oracle ERP Cloud.

## At a glance

> Distribution of Sales Orders across Oracle Order Management states: Entered, Booked, Awaiting Shipping, Partially Shipped, Shipped Not Invoiced, Closed, Cancelled. The diagnostic pie behind [Open Sales Order Value](/nerve-centre/kpi-cards/oracle-erp/oerp-open-so-value).

|                         |                                                                                |
| ----------------------- | ------------------------------------------------------------------------------ |
| **What it counts**      | `COUNT(SO) GROUP BY status` for SOs created in the window or open at snapshot. |
| **Currency**            | n/a (count metric); paired view shows \$ per status.                           |
| **Business Unit scope** | Respects dashboard filter.                                                     |
| **Time window**         | Real-time snapshot.                                                            |
| **Roles**               | owner, operations                                                              |

## Calculation

Calculated automatically from your Oracle ERP Cloud data. See the At a glance summary above for what the metric tracks and the worked example below for a typical reading.

## Worked example

A US Fortune 500 distributor on Oracle ERP Cloud. Snapshot 14 Apr 26.

| State                | Count     | Share |
| -------------------- | --------- | ----- |
| Entered              | 142       | 9.6%  |
| Booked               | 384       | 26.0% |
| Awaiting Shipping    | 612       | 41.5% |
| Partially Shipped    | 88        | 6.0%  |
| Shipped Not Invoiced | 248       | 16.8% |
| **Total Open**       | **1,474** | 100%  |

Five things to notice:

1. **41.5% Awaiting Shipping** is normal for B2B distribution.
2. **Shipped Not Invoiced (16.8%)** should clear within 24h via AutoInvoice.
3. **9.6% Entered** is small; healthy book-rate.
4. **Compare to historical mix**: changes signal process shifts.
5. **Drill-down to Awaiting Shipping by warehouse** for fulfilment bottlenecks.

## Sibling cards merchants should reference together

| Card                                                                                                    | Why pair                |
| ------------------------------------------------------------------------------------------------------- | ----------------------- |
| [Open Sales Order Value](/nerve-centre/kpi-cards/oracle-erp/oerp-open-so-value)                         | Dollar version.         |
| [Sales Orders Blocked](/nerve-centre/kpi-cards/oracle-erp/sales-orders-blocked-on-inventory-or-credit)  | Why some SOs are stuck. |
| [Sales Order to Invoice Lead Time](/nerve-centre/kpi-cards/oracle-erp/sales-order-to-invoice-lead-time) | Cycle time.             |

## Reconciling against the vendor's own dashboard

**Where to look in Oracle ERP Cloud:**

> **OTBI → Order Management Real Time** group by status

**Why our number may legitimately differ:**

| Reason              | Direction | Why                                                                          |
| ------------------- | --------- | ---------------------------------------------------------------------------- |
| **Custom statuses** | Either    | Some implementations use custom statuses via Order Management extensibility. |

**Cross-connector reconciliation:**

Oracle-internal Order Management metric.

## Known limitations / merchant FAQs

**Custom statuses?**
Some implementations have custom statuses; the card respects whatever Oracle returns.

**Cancelled included?**
No, excluded by default. Configurable.

**Multi-BU?**
Yes via filter.

***

### Tracked live in Vortex IQ Nerve Centre

*Sales Order State Breakdown* is one of hundreds of KPI pulses Vortex IQ tracks across Oracle ERP Cloud and 70+ other ecommerce connectors. Nerve Centre runs the detection layer; Vortex Mind investigates the cause when something moves; Ask Viq lets you interrogate any number in plain English.

[Start for free](https://app.vortexiq.ai/login) or [book a demo](https://www.vortexiq.ai/contact-us) to see this metric running on your own data.