> ## Documentation Index
> Fetch the complete documentation index at: https://docs.vortexiq.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Top Customers by Revenue, Oracle ERP Cloud

**Metrics type:** [Card](/nerve-centre/overview#metrics-types-explained)

## At a glance

> Top customer accounts by revenue across B2B + B2C. Concentration analysis.

|                    |                                                                  |
| ------------------ | ---------------------------------------------------------------- |
| **What it counts** | `SUM(revenue) GROUP BY customer ORDER BY revenue DESC LIMIT 20`. |
| **Currency**       | Reporting ledger.                                                |
| **Time window**    | `90D`                                                            |
| **Roles**          | owner, finance                                                   |

## Calculation

Calculated automatically from your Oracle ERP Cloud data. See the At a glance summary above for what the metric tracks and the worked example below for a typical reading.

## Worked example

A US Fortune 500 retailer. 90D window. Top-20 customers represent 42% of revenue ($168M of $400M). Concentrated mix of B2B wholesale + a handful of large enterprise accounts.

Five things to notice:

1. **Concentration risk:** top 5 = 24% of revenue.
2. **Mix:** 14 B2B + 6 enterprise B2C.
3. **Pair with churn signals**.
4. **Per-channel** view available.
5. **Historical trend** in a customer's rank tells the relationship story.

## Sibling cards merchants should reference together

| Card                                                                                    | Why pair    |
| --------------------------------------------------------------------------------------- | ----------- |
| [Top B2B Accounts by Revenue](/nerve-centre/kpi-cards/oracle-erp/oerp-top-b2b-accounts) | B2B subset. |
| [Customer Churn Signals](/nerve-centre/kpi-cards/oracle-erp/customer-churn-signals)     | Retention.  |

## Reconciling against the vendor's own dashboard

**Where to look in Oracle ERP Cloud:**

> **OTBI → Receivables Real Time** rank by customer

**Cross-connector reconciliation:**

CRM customer rank may align.

## Known limitations / merchant FAQs

**Includes B2C?**
Yes by default.

**Multi-BU?**
Yes via filter.

***

### Tracked live in Vortex IQ Nerve Centre

*Top Customers by Revenue* is one of hundreds of KPI pulses Vortex IQ tracks across Oracle ERP Cloud and 70+ other ecommerce connectors. Nerve Centre runs the detection layer; Vortex Mind investigates the cause when something moves; Ask Viq lets you interrogate any number in plain English.

[Start for free](https://app.vortexiq.ai/login) or [book a demo](https://www.vortexiq.ai/contact-us) to see this metric running on your own data.