> ## Documentation Index > Fetch the complete documentation index at: https://docs.vortexiq.ai/llms.txt > Use this file to discover all available pages before exploring further. # PayPal KPIs, Vortex IQ Nerve Centre > Every PayPal KPI pulse Vortex IQ Nerve Centre tracks: 77 metrics covering revenue, orders, customers, refunds, and more. **[Nerve Centre KPIs](/nerve-centre/kpi-cards/paypal) · [Audit Profile](/nerve-centre/kpi-cards/paypal/audit) · [Sentiment Settings](/nerve-centre/kpi-cards/paypal/sentiment)** Vortex IQ Nerve Centre tracks **77** KPI pulses for PayPal stores. Each metric has its own page: definition, calculation, why it matters, and what to do when it moves. The PayPal connector covers PayPal account health where merchants care most - auth rates, decline patterns, dispute exposure, recoverable revenue. The **Nerve Centre** tracks 77 KPI pulses for PayPal in the Vortex IQ **AI OS** catalogue, including hero alerts (*Payment Health Score*, *Transaction Success Rate*, *Decline Rate Spike Alert*, *Open Disputes*) plus cross-platform cards (*Decline Spike vs Checkout Funnel Drop*, *Recoverable Revenue (decline-driven)*, *Item-Not-Received vs Shipping Delays*). **Vortex Mind** investigates when success rate dips or INR cases burst; **Ask Viq™** lets you ask in plain English with citations back to the source card. | Card | Metrics type | Category | Chart | | ------------------------------------------------------------------------------------------------------------- | ---------------------- | -------------------------- | --------------- | | [Decline / Failure Rate](/nerve-centre/kpi-cards/paypal/decline-failure-rate) | Key Metrics | Executive Command Centre | gauge | | [Decline Rate Spike Alert](/nerve-centre/kpi-cards/paypal/decline-rate-spike-alert) | Key Metrics | Nerve Centre | alert\_list | | [Dispute Threshold Watch](/nerve-centre/kpi-cards/paypal/dispute-threshold-watch) | Key Metrics | Nerve Centre | kpi | | [Open Disputes](/nerve-centre/kpi-cards/paypal/open-disputes) | Key Metrics | Disputes & Chargebacks | kpi | | [Payment Health Score](/nerve-centre/kpi-cards/paypal/payment-health-score) | Key Metrics | Executive Command Centre | gauge | | [Revenue at Risk (live)](/nerve-centre/kpi-cards/paypal/revenue-at-risk) | Key Metrics | Executive Command Centre | kpi | | [Total Transaction Volume](/nerve-centre/kpi-cards/paypal/total-transaction-volume) | Key Metrics | Executive Command Centre | kpi | | [Transaction Success Rate](/nerve-centre/kpi-cards/paypal/transaction-success-rate) | Key Metrics | Executive Command Centre | gauge | | [Chargeback Risk Forecast (next 30d)](/nerve-centre/kpi-cards/paypal/chargeback-risk-forecast) | Cross-Platform Metrics | Revenue at Risk | kpi | | [Decline Spike vs Checkout Funnel Drop](/nerve-centre/kpi-cards/paypal/decline-spike-vs-checkout-funnel-drop) | Cross-Platform Metrics | Revenue at Risk | dual\_axis | | [Item-Not-Received vs Shipping Delays](/nerve-centre/kpi-cards/paypal/item-not-received-vs-shipping-delays) | Cross-Platform Metrics | Revenue at Risk | scatter | | [Recoverable Revenue (decline-driven)](/nerve-centre/kpi-cards/paypal/recoverable-revenue) | Cross-Platform Metrics | Revenue at Risk | kpi | | [3DS Abandonment Rate](/nerve-centre/kpi-cards/paypal/3ds-abandonment-rate) | Supporting Metrics | Transaction Health | gauge | | [Active Subscriptions](/nerve-centre/kpi-cards/paypal/active-subscriptions) | Supporting Metrics | Subscription & Recurring | kpi | | [Average Transaction](/nerve-centre/kpi-cards/paypal/average-transaction) | Supporting Metrics | Volume | kpi | | [Average Transaction Value](/nerve-centre/kpi-cards/paypal/average-transaction-value) | Supporting Metrics | Revenue & Sales | kpi | | [Avg Dispute Response Time](/nerve-centre/kpi-cards/paypal/avg-dispute-response-time) | Supporting Metrics | Disputes & Chargebacks | kpi | | [Avg Settlement Time (days)](/nerve-centre/kpi-cards/paypal/avg-settlement-time) | Supporting Metrics | Settlement | kpi | | [Avg Settlement Time (days)](/nerve-centre/kpi-cards/paypal/avg-settlement-time) | Supporting Metrics | Settlement & Payouts | kpi | | [Buyer-Protection Win Rate](/nerve-centre/kpi-cards/paypal/buyer-protection-win-rate) | Supporting Metrics | Disputes & Chargebacks | gauge | | [Card Brand Performance](/nerve-centre/kpi-cards/paypal/card-brand-performance) | Supporting Metrics | BIN Intelligence | heatmap | | [Card vs Payer Country Mismatch](/nerve-centre/kpi-cards/paypal/card-vs-payer-country-mismatch) | Supporting Metrics | Geography | kpi | | [Chargeback Rate](/nerve-centre/kpi-cards/paypal/chargeback-rate) | Supporting Metrics | Refunds & Disputes | gauge | | [Cross-Border Transaction Share](/nerve-centre/kpi-cards/paypal/cross-border-transaction-share) | Supporting Metrics | Geography | gauge | | [Decline Rate](/nerve-centre/kpi-cards/paypal/decline-rate) | Supporting Metrics | Transaction Health | gauge | | [Decline Rate by Card-Country](/nerve-centre/kpi-cards/paypal/decline-rate-by-card-country) | Supporting Metrics | BIN Intelligence | choropleth | | [Decline Retry Success Rate](/nerve-centre/kpi-cards/paypal/decline-retry-success-rate) | Supporting Metrics | Payments & Checkout Health | gauge | | [Declined / Failed Transactions](/nerve-centre/kpi-cards/paypal/declined-failed-transactions) | Supporting Metrics | Payments & Checkout Health | kpi | | [Dispute Lifecycle Stage Mix](/nerve-centre/kpi-cards/paypal/dispute-lifecycle-stage-mix) | Supporting Metrics | Seller Protection & Fraud | donut | | [Dispute Rate](/nerve-centre/kpi-cards/paypal/dispute-rate) | Supporting Metrics | Refunds & Disputes | gauge | | [Dispute Rate](/nerve-centre/kpi-cards/paypal/dispute-rate) | Supporting Metrics | Executive Command Centre | gauge | | [Dispute Rate Trend](/nerve-centre/kpi-cards/paypal/dispute-rate-trend) | Supporting Metrics | Disputes & Chargebacks | line | | [Dispute Reason Code Mix](/nerve-centre/kpi-cards/paypal/dispute-reason-code-mix) | Supporting Metrics | Disputes & Chargebacks | bar\_horizontal | | [Dispute Value (30d)](/nerve-centre/kpi-cards/paypal/dispute-value) | Supporting Metrics | Disputes & Chargebacks | kpi | | [Dispute Velocity Alert](/nerve-centre/kpi-cards/paypal/dispute-velocity-alert) | Supporting Metrics | Nerve Centre | alert\_list | | [Dunning Recovery Rate](/nerve-centre/kpi-cards/paypal/dunning-recovery-rate) | Supporting Metrics | Subscription & Recurring | gauge | | [Fraud Velocity (denied-by-risk)](/nerve-centre/kpi-cards/paypal/fraud-velocity) | Supporting Metrics | Seller Protection & Fraud | kpi | | [Fraud Velocity Alert](/nerve-centre/kpi-cards/paypal/fraud-velocity-alert) | Supporting Metrics | Nerve Centre | alert\_list | | [Funding Source Mix](/nerve-centre/kpi-cards/paypal/funding-source-mix) | Supporting Metrics | BIN Intelligence | donut | | [High-Value Transactions](/nerve-centre/kpi-cards/paypal/high-value-transactions) | Supporting Metrics | Revenue & Sales | table | | [Ineligible Transactions](/nerve-centre/kpi-cards/paypal/ineligible-transactions) | Supporting Metrics | Seller Protection & Fraud | kpi | | [Net Revenue (after refunds + PayPal fees)](/nerve-centre/kpi-cards/paypal/net-revenue) | Supporting Metrics | Revenue & Sales | kpi | | [Oldest Pending Payout (days)](/nerve-centre/kpi-cards/paypal/oldest-pending-payout) | Supporting Metrics | Settlement | kpi | | [Oldest Pending Payout (days)](/nerve-centre/kpi-cards/paypal/oldest-pending-payout) | Supporting Metrics | Settlement & Payouts | kpi | | [On-Hold / Pending Rate](/nerve-centre/kpi-cards/paypal/on-hold-pending-rate) | Supporting Metrics | Payments & Checkout Health | gauge | | [Partially-Eligible Transactions](/nerve-centre/kpi-cards/paypal/partially-eligible-transactions) | Supporting Metrics | Seller Protection & Fraud | kpi | | [Pay Later (BNPL) Share](/nerve-centre/kpi-cards/paypal/pay-later-share) | Supporting Metrics | BIN Intelligence | kpi | | [Payment Method Mix](/nerve-centre/kpi-cards/paypal/payment-method-mix) | Supporting Metrics | Payments & Checkout Health | donut | | [Payout Batch Success Rate](/nerve-centre/kpi-cards/paypal/payout-batch-success-rate) | Supporting Metrics | Settlement & Payouts | gauge | | [Pending Balance](/nerve-centre/kpi-cards/paypal/pending-balance) | Supporting Metrics | Settlement & Payouts | kpi | | [Pending Payouts](/nerve-centre/kpi-cards/paypal/pending-payouts) | Supporting Metrics | Settlement | kpi | | [Recoverable Declines (soft)](/nerve-centre/kpi-cards/paypal/recoverable-declines) | Supporting Metrics | Payments & Checkout Health | kpi | | [Recurring Charge Failure Rate](/nerve-centre/kpi-cards/paypal/recurring-charge-failure-rate) | Supporting Metrics | Subscription & Recurring | gauge | | [Refund Count](/nerve-centre/kpi-cards/paypal/refund-count) | Supporting Metrics | Refunds | kpi | | [Refund Rate](/nerve-centre/kpi-cards/paypal/refund-rate) | Supporting Metrics | Refunds & Disputes | gauge | | [Refund Rate](/nerve-centre/kpi-cards/paypal/refund-rate) | Supporting Metrics | Refunds | gauge | | [Refund Value](/nerve-centre/kpi-cards/paypal/refund-value) | Supporting Metrics | Refunds | kpi | | [Refund Velocity Trend](/nerve-centre/kpi-cards/paypal/refund-velocity-trend) | Supporting Metrics | Refunds | line | | [Refund Volume](/nerve-centre/kpi-cards/paypal/refund-volume) | Supporting Metrics | Refunds & Disputes | kpi | | [Revenue by Currency](/nerve-centre/kpi-cards/paypal/revenue-by-currency) | Supporting Metrics | Revenue & Sales | donut | | [Revenue by Payer Country](/nerve-centre/kpi-cards/paypal/revenue-by-payer-country) | Supporting Metrics | Geography | choropleth | | [Revenue Over Time](/nerve-centre/kpi-cards/paypal/revenue-over-time) | Supporting Metrics | Revenue & Sales | area | | [Sales Volume Anomalies](/nerve-centre/kpi-cards/paypal/sales-volume-anomalies) | Supporting Metrics | Revenue & Sales | line | | [Seller Protection Coverage Rate](/nerve-centre/kpi-cards/paypal/seller-protection-coverage-rate) | Supporting Metrics | Seller Protection & Fraud | gauge | | [Settlement Stuck](/nerve-centre/kpi-cards/paypal/settlement-stuck) | Supporting Metrics | Nerve Centre | alert\_list | | [Subscription Churn Rate](/nerve-centre/kpi-cards/paypal/subscription-churn-rate) | Supporting Metrics | Subscription & Recurring | gauge | | [Success Rate](/nerve-centre/kpi-cards/paypal/success-rate) | Supporting Metrics | Transaction Health | gauge | | [Successful Transactions](/nerve-centre/kpi-cards/paypal/successful-transactions) | Supporting Metrics | Payments & Checkout Health | kpi | | [Top Decline Event Codes](/nerve-centre/kpi-cards/paypal/top-decline-event-codes) | Supporting Metrics | Payments & Checkout Health | bar\_horizontal | | [Top Decline Reasons](/nerve-centre/kpi-cards/paypal/top-decline-reasons) | Supporting Metrics | Transaction Health | bar\_horizontal | | [Top Payment Methods](/nerve-centre/kpi-cards/paypal/top-payment-methods) | Supporting Metrics | Transaction Health | pie | | [Total Transactions](/nerve-centre/kpi-cards/paypal/total-transactions) | Supporting Metrics | Volume | kpi | | [Total Transactions](/nerve-centre/kpi-cards/paypal/total-transactions) | Supporting Metrics | Payments & Checkout Health | kpi | | [Total Volume](/nerve-centre/kpi-cards/paypal/total-volume) | Supporting Metrics | Volume | kpi | | [Unauthorised Dispute Rate](/nerve-centre/kpi-cards/paypal/unauthorised-dispute-rate) | Supporting Metrics | Seller Protection & Fraud | gauge | | [Venmo Share (US)](/nerve-centre/kpi-cards/paypal/venmo-share) | Supporting Metrics | BIN Intelligence | kpi | | [Volume Trend](/nerve-centre/kpi-cards/paypal/volume-trend) | Supporting Metrics | Volume | area | *Appendix space for FAQs, reconciliation guidance, or cross-connector notes specific to this connector. Replace this block when authored.*