> ## Documentation Index
> Fetch the complete documentation index at: https://docs.vortexiq.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Shipping % of Revenue, PrestaShop

> Shipping % of Revenue for PrestaShop stores, tracked live in Vortex IQ Nerve Centre. What it counts, why it matters, and how to act on it.

**Card class:** Non-Hero  \*  **Category:** Shipping  \*  **Chart:** `gauge`

## At a glance

> SUM(orders.total\_shipping\_tax\_incl) / SUM(orders.total\_paid\_tax\_incl) over paid-state window.

|                      |                                                                                                     |
| -------------------- | --------------------------------------------------------------------------------------------------- |
| **What it measures** | SUM(orders.total\_shipping\_tax\_incl) / SUM(orders.total\_paid\_tax\_incl) over paid-state window. |
| **Format**           | `percent`                                                                                           |
| **Time window**      | `30D`                                                                                               |
| **Alert trigger**    | `>15% (margin pressure)`, driven by `sentiment_key: shipping_pct`                                   |
| **Sensitivity band** | lower is better - good at/below 5, bad at/above 15                                                  |
| **Roles**            | owner, operations, finance                                                                          |
| **Data type**        | API-derived                                                                                         |

## Calculation

```
SUM(orders.total_shipping_tax_incl) / SUM(orders.total_paid_tax_incl) over paid-state window.
```

PrestaShop order classification uses the order-state machine: paid = `current_state` in (2 Payment accepted, 3 Processing, 4 Shipped, 5 Delivered, 9 Backorder paid, 11 Remote payment accepted); shipped/fulfilled = (4, 5); refunded = (7, 15); cancelled = (6); payment error = (8). Read live from the PrestaShop Webservice API and snapshotted nightly into the Nerve Centre KPI store.

## Why it matters

Shipping % of Revenue is part of the PrestaShop executive pulse in Vortex IQ Nerve Centre. Vortex Mind investigates automatically when this card breaches its sensitivity band, and Ask Viq can explain the movement in plain English with a citation back to this card.