> ## Documentation Index
> Fetch the complete documentation index at: https://docs.vortexiq.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# QuickBooks (API) sentiment settings, Vortex IQ Nerve Centre

> Industry-standard benchmark bands Vortex IQ AI OS uses to flag QuickBooks (API) KPIs as Performing Well or Needs Attention, and how to tune them per company.

**[Nerve Centre KPIs](/nerve-centre/kpi-cards/quickbooks-api) · [Audit Profile](/nerve-centre/kpi-cards/quickbooks-api/audit) · [Sentiment Settings](/nerve-centre/kpi-cards/quickbooks-api/sentiment)**

Vortex IQ **AI OS** ships **industry-standard benchmark bands** for each QuickBooks (API) KPI, so your dashboard flags **Performing Well** or **Needs Attention** the moment you connect. **5** of the 12 QuickBooks (API) cards are sentiment-tuned; the rest are informational (counts, lists, breakdowns) with no good/bad direction.

The benchmarks below are a starting point grounded in industry standards. Adjust any **Good** or **Bad** threshold to match your business and **save it for your company** in **Settings → Dashboard Settings → Alert Rules**.

## How sentiment powers triage

Sentiment turns the dashboard into a focus list. Every KPI is sorted into one of three states you can filter on:

* **Performing** - comfortably inside the good band.
* **Needs Attention** - has breached the band you set. This is where to act.
* **Stable** - within range, or an informational card with no good/bad direction.

Any KPI that has not met its sentiment band is flagged **Needs Attention**, so you go straight to the handful of cards that need action instead of scanning hundreds of charts.

| Card                                             | Direction       | Good | Bad | Unit     |
| ------------------------------------------------ | --------------- | ---- | --- | -------- |
| AP Aging - 60+ Days                              | Lower is better | 10   | 30  | percent  |
| AR 60+ Days on Customers with Active Ecom Orders | Lower is better | 5    | 15  | currency |
| AR Aging - 60+ Days                              | Lower is better | 5    | 15  | percent  |
| Days Sales Outstanding (DSO)                     | Lower is better | 30   | 60  | number   |
| SKUs with QBO-vs-Ecom Inventory Drift >5%        | Lower is better | 1    | 5   | number   |