> ## Documentation Index > Fetch the complete documentation index at: https://docs.vortexiq.ai/llms.txt > Use this file to discover all available pages before exploring further. # Revenue by Payment Gateway, Shopify > Revenue by Payment Gateway for Shopify stores. Tracked live in Vortex IQ Nerve Centre. How to read it, why it matters, and how to act on it. **Metrics type:** [Supporting Metrics](/nerve-centre/overview#metrics-types-explained) • **Category:** [Ecommerce Platform](/nerve-centre/connectors#connectors-by-type) ## At a glance > Revenue split by payment gateway / processor. The processor-economics view: how much money flows through Shopify Payments vs Stripe vs PayPal vs gift cards vs other rails? | | | | ----------------------------- | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | **What it counts** | `GROUP BY paymentGatewayName SUM(totalPrice)`. Each order contributes its full `totalPrice` to its primary payment gateway. Multi-tender orders (rare) attribute to the largest gateway. | | **API endpoint** | `Admin GraphQL. Order.paymentGatewayNames[]` and `Order.totalPrice`. | | **Common gateway labels** | `shopify_payments`, `paypal`, `stripe`, `manual`, `klarna`, `clearpay`, `afterpay`, `apple_pay`, `google_pay`, `shopify_installments`, `gift_card`. | | **VAT / tax treatment** | Revenue is `totalPrice` (post-discount, customer-paid total); follows store tax setting. | | **Shipping** | Included in totalPrice. | | **Discounts** | Already deducted. | | **Refunds** | NOT deducted from gateway revenue here. A refunded Stripe order still counts at gross to Stripe gateway. | | **Cancelled / voided orders** | VOIDED orders typically have no successful charge; they bucket to `manual` or get suppressed depending on configuration. | | **Currency** | Multi-currency arithmetic sum WITHOUT FX. Filter to single presentment currency for accurate stores transacting in multiple. | | **Channels / sources** | Online + POS + B2B all contribute. POS uses `shopify_payments` for card-present payments by default. | | **Apple Pay / Google Pay** | These can route through Shopify Payments or Stripe depending on configuration; the card surfaces them as the underlying processor, not as Apple/Google Pay specifically. | | **Time window** | `30D` (single window) | | **Alert trigger** | None on this card directly. | | **Roles** | owner | ## Calculation Calculated automatically from your Shopify data. See the At a glance summary above for what the metric tracks and the worked example below for a typical reading. ## Worked example A US apparel brand on Shopify Plus. Period: 12 Apr 26 to 11 May 26. Total revenue \$284,400. | Gateway | Revenue | Share | Estimated processor fees | Order count | | ------------------ | ------------- | -------- | -------------------------- | ----------- | | `shopify_payments` | \$182,400 | 64.1% | \~$5,290 (2.9% + $0.30) | 4,120 | | `paypal` | \$48,200 | 16.9% | \~$1,640 (3.4% + $0.49) | 980 | | `klarna` | \$24,800 | 8.7% | \~\$1,070 (5.99%) | 480 | | `apple_pay` | \$14,200 | 5.0% | (via Shopify Payments) | 380 | | `gift_card` | \$8,400 | 3.0% | \$0 | 220 | | `manual` | \$4,200 | 1.5% | \$0 (B2B / wire transfers) | 32 | | `clearpay` | \$2,200 | 0.8% | \~\$130 (5.99%) | 48 | | **Total** | **\$284,400** | **100%** | **\~\$8,130** | **6,260** | Five things to notice: 1. **Klarna at 8.7% is high-cost.** $1,070 in processing fees is more per dollar than Shopify Payments ($5,290 / $182,400 = 2.9%) or PayPal ($1,640 / $48,200 = 3.4%). BNPL providers charge 5 to 6% but often drive larger AOVs and higher conversion among younger shoppers. Compare Klarna AOV ($24,800 / 480 = $51.67) vs Shopify Payments AOV ($182,400 / 4,120 = \$44.27): Klarna shoppers spend 17% more, partially justifying the fee premium. 2. **Gift card share at 3% is healthy.** Steady gift-card redemption indicates a working loyalty / gifting program. Sub-1% suggests gift cards are not visible at checkout; 5%+ can indicate fraud (gift card cracking). 3. **Apple Pay / Google Pay are bundled into Shopify Payments here.** The card shows them separately if explicitly tagged; otherwise they roll up. To track Apple/Google Pay attach rate, use Shopify's *Conversion → Payment* report directly. 4. **Manual at 1.5% is mostly B2B wire transfers.** Each manual payment is a Shopify-imposed account-management overhead; reconcile manually. Brands with growing B2B should evaluate Shopify B2B's invoice features to reduce manual reconciliation. 5. **Clearpay at 0.8% is too small to optimise.** Below 1% is generally not worth a dedicated optimisation; just keep it on as a customer convenience. ## Sibling cards merchants should reference together Gateway revenue is one half of payment-economics. Pair with these: | Card | Why pair it with Gateway Revenue | What the combination tells you | | ------------------------------------------------------------------------------ | -------------------------------------- | ---------------------------------------------------------------------------- | | [Payment Methods](/nerve-centre/kpi-cards/shopify/payment-methods) | Method count distribution counterpart. | Volume per method × revenue per method = the complete picture. | | [Total Revenue](/nerve-centre/kpi-cards/shopify/total-revenue) | Top-line denominator. | Gateway shares × revenue = absolute revenue per gateway. | | [Financial Status](/nerve-centre/kpi-cards/shopify/financial-status-breakdown) | Status distribution. | Gateways with high PENDING share are slow-capture (PayPal e-checks, Klarna). | | [Refund Value](/nerve-centre/kpi-cards/shopify/refund-value) | Refund \$ counterpart per gateway. | High-refund gateways often correlate with BNPL methods. | | [`stripe.stripe_revenue`](/nerve-centre/stripe/stripe_revenue) | Stripe gateway revenue cross-check. | Should align with Stripe-paid orders here. | | [`paypal.paypal_revenue`](/nerve-centre/paypal/paypal_revenue) | PayPal gateway cross-check. | Should align with PayPal-paid orders here. | ## Reconciling against the vendor's own dashboard **Where to look in Shopify Admin:** [Analytics → Reports → "Sales by payment provider"](https://admin.shopify.com/reports/sales_by_payment_provider) → set date range. Should align closely with this card. Other Shopify Admin views: * **Settings → Payments**: configures available gateways; doesn't show revenue. * **Finance → Payouts**: gateway-side payout view. Shopify Payments has its own payout schedule; Stripe / PayPal manage independently. **Why our number may legitimately differ from Shopify Admin:** | Reason | Direction | Why | | ----------------- | --------------------------- | ------------------------------------------------------------------------------------------------------------- | | **Time zone** | Boundary days | Standard time-zone gap. | | **Multi-tender** | Either | Orders paid via two methods (e.g. partial gift card + card) attribute to one gateway here; Shopify may split. | | **Refund timing** | Either | Both ignore refunds in revenue allocation. | | **Currency** | Multi-currency: ours skewed | Multi-currency stores see this card sum without FX; Shopify's report converts. | | **Sync lag** | Ours lower for "today" | 5 to 15 minute index lag. | **Cross-connector reconciliation:** | Card | Expected relationship | What causes legitimate divergence | | -------------------------------------------------------------- | ------------------------------------ | ------------------------------------------------------------------------------------------------------------------- | | [`stripe.stripe_revenue`](/nerve-centre/stripe/stripe_revenue) | Stripe gateway here ≈ Stripe revenue | Stripe processes some non-Shopify revenue (e.g. subscription tools); their total can exceed the Shopify-side count. | | [`paypal.paypal_revenue`](/nerve-centre/paypal/paypal_revenue) | PayPal gateway ≈ PayPal revenue | Same logic. | ***
Same-metric documentation cross-reference (for agencies running multiple platforms) The same definition lives on other commerce platforms. Cross-platform navigation only. * [`bigcommerce.gateway_revenue`](/nerve-centre/kpi-cards/bigcommerce/revenue-by-payment-gateway) * [`adobe_commerce.gateway_revenue`](/nerve-centre/kpi-cards/adobe-commerce/revenue-by-payment-gateway)
## Known limitations / merchant FAQs **Why is my Apple Pay / Google Pay share so low?** They typically roll into Shopify Payments unless explicitly tagged. To see attach rates, use Shopify Admin's *Conversion → Payment* report. **My BNPL provider's share keeps growing, is that good or bad?** Mixed. BNPL drives larger basket sizes (often 15-30% AOV uplift) and higher conversion among younger shoppers. Costs are higher (typically 5-6% vs 2.9% for cards). Worth it if AOV uplift × volume > fee delta. Calculate per-cohort. **Are gift card redemptions counted as revenue?** Yes, here gift cards count as gateway revenue. Some accounting systems treat gift card redemption as deferred revenue (the original card sale was the revenue event); reconcile per your accounting practice. **Multi-currency, any impact?** Multi-currency stores see distorted gateway shares because the card sums without FX. Filter to single presentment currency for accurate analysis. **Shopify Plus vs basic?** Plus stores can use Shopify Functions to customise gateway routing rules (e.g. show PayPal only over \$X). The card behaves identically; the gateway mix differs. **Refresh cadence?** 5 to 15 minute index lag. **B2B vs DTC?** B2B uses *manual* gateway extensively (wire transfers, invoice payment). DTC almost never. Mixed stores see manual share dominated by B2B; filter by tag for DTC analysis. **Refunds aren't deducted, isn't that misleading?** For some accounting purposes yes. The card shows gross gateway revenue; net-of-refunds is on roadmap as a separate metric. For now, cross-reference [Refund Value](/nerve-centre/kpi-cards/shopify/refund-value) to estimate. **The card moved (a gateway suddenly grew), what should I do?** 1. Identify the gateway and check whether it was newly enabled / featured at checkout. 2. Compare AOV per gateway; some gateways skew toward higher AOV. 3. Compare refund rate per gateway; some BNPL providers correlate with higher refund rates (impulse purchases). 4. Re-evaluate the gateway mix at checkout: is the optimal display order being used? *** ### Tracked live in Vortex IQ Nerve Centre *Revenue by Payment Gateway* is one of hundreds of KPI pulses Vortex IQ tracks across Shopify and 70+ other ecommerce connectors. Nerve Centre runs the detection layer; Vortex Mind investigates the cause when something moves; Ask Viq lets you interrogate any number in plain English. [Start for free](https://app.vortexiq.ai/login) or [book a demo](https://www.vortexiq.ai/contact-us) to see this metric running on your own data.