> ## Documentation Index > Fetch the complete documentation index at: https://docs.vortexiq.ai/llms.txt > Use this file to discover all available pages before exploring further. # Active Target Plus Listings for OOS SKUs on BC, Target Plus > Active Target Plus Listings for OOS SKUs on BC for Target Plus stores. Tracked live in Vortex IQ Nerve Centre. How to read it, why it matters, and how to act on it. **Card class:** [Hero](/nerve-centre/overview#card-classes-explained) • **Category:** [Cross-Channel: Revenue at Risk](/nerve-centre/connectors#connectors-by-type) ## At a glance > **Active Target Plus Listings for OOS SKUs on BC** is a Cross-Channel: Revenue at Risk metric. It joins your live Target Plus listings against BigCommerce inventory, matching on the shared SKU, and counts the SKUs that are still live and sellable on Target Plus while showing out of stock on BigCommerce. Every such SKU is an order Target Plus can take that you cannot fulfil, which forces a cancellation and feeds straight into the partner-status review. This is the highest-priority sync gap on the board, because a single unfulfillable order can dent the on-time and cancellation metrics that protect partner status. | | | | --------------------- | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | **What it counts** | The number of SKUs that remain active and sellable on Target Plus while their BigCommerce inventory shows out of stock. | | **Sample type** | Backend API data from Target Plus, refreshed on the standard data refresh. | | **Why it matters** | Each of these SKUs can take a Target Plus order you cannot fulfil, forcing a cancellation that damages on-time and cancellation metrics and feeds the partner-status review. | | **Reading the value** | Read it as a count of unfulfillable live SKUs. Zero is the only safe value, and any non-zero reading needs immediate action. | | **Currency** | `number` | | **Time window** | `RT` | | **Alert trigger** | `>0` | | **Sentiment key** | `tgt_xc_listed_but_oos_on_bc` | | **Roles** | owner, operations, finance | ## Calculation Vortex IQ matches every active Target Plus listing to its BigCommerce product by the shared SKU identifier, since BigCommerce is the inventory source of truth for these merchants. For each matched pair it checks two states at once - whether the Target Plus listing is live and sellable, and whether the BigCommerce stock level is zero or below the sellable threshold - and counts the SKU when both are true. Listings that Target Plus has already paused, and SKUs that hold stock on BigCommerce, are excluded so the value only ever reflects a true fulfilment gap. Because the window is real time, the count reflects the current state rather than a rolling average. The worked example below shows how a typical reading breaks down. ## Worked example *A representative reading of **Active Target Plus Listings for OOS SKUs on BC** for a typical Target Plus partner.* On 20 Jun 26 a kitchenware partner sold through the last units of a popular knife set across its other channels, and BigCommerce dropped those SKUs to zero stock. The inventory sync to Target Plus lagged, so on the real-time reading the card showed 3 SKUs live and sellable on Target Plus while out of stock on BigCommerce, tripping the alert at any value above zero. Within the hour Target Plus took an order against one of them that the partner could not ship. Vortex Mind traced the upstream cause to a stalled inventory push that had not run since the BigCommerce stock change, and Ask Viq returned the 3 affected SKUs in plain English so the team could pause the Target Plus listings and clear the gap before more orders landed. ## Sibling cards merchants should reference together | Card | Why merchants reach for it | | ---------------------------------------------------------------------------------------------------------------------------------------------------- | -------------------------------------------------------------------------------------------------------- | | [`listings-drifting-from-bc-source-of-truth`](/nerve-centre/kpi-cards/target-plus/listings-drifting-from-bc-source-of-truth) | The same BigCommerce-to-Target sync gap that leaves stock out of step also drifts content. | | [`listings-failing-feedonomics-target-mirakl-validation`](/nerve-centre/kpi-cards/target-plus/listings-failing-feedonomics-target-mirakl-validation) | A feed that fails validation can also fail to carry the stock update that would have paused the listing. | | [`skus-priced-differently-vs-walmart-amazon`](/nerve-centre/kpi-cards/target-plus/skus-priced-differently-vs-walmart-amazon) | Both are cross-channel parity gaps that erode buyer trust and invite scrutiny. | | [`cancellation-rate`](/nerve-centre/kpi-cards/target-plus/cancellation-rate) | Unfulfillable orders from these SKUs are the direct driver of cancellations. | | [`out-of-stock-listings`](/nerve-centre/kpi-cards/target-plus/out-of-stock-listings) | Shows the Target Plus side of stock state to compare against the BigCommerce truth. | ## Reconciling against Target Plus Partners **Where to look in the Target Plus Partners portal:** The Partners portal shows each listing's status and the stock figure Target currently holds for it, but it shows only Target's own side. To reconcile this metric you compare against the other source, opening the matching product in the BigCommerce admin to confirm the true stock level. The portal will happily report a SKU as sellable while BigCommerce, your inventory source of truth, says there is nothing to ship. **Why the Vortex IQ value may legitimately differ:** | Reason | Direction | What to do | | ----------------------------------------------------------------------------------------------------------------------------- | ------------------------------------------------------------------------ | --------------------------------------------------------------------------------------- | | A BigCommerce stock change has not yet synced to Target Plus, so the two sides disagree briefly (period boundary / sync lag). | Vortex IQ flags the gap before the portal reflects the new stock level. | Trigger or wait for the inventory push, then re-check the SKU. | | BigCommerce stock timestamps and the Target Plus refresh use different time zones. | A change near a day boundary can appear earlier or later than expected. | Compare using UTC-aligned timestamps when timing the sync. | | The card counts only SKUs that are both live on Target Plus and zero on BigCommerce, not paused listings. | Vortex IQ may count fewer SKUs than a raw BigCommerce out-of-stock list. | Scope your reconciliation to currently sellable Target Plus listings to match the card. | **Cross-connector reconciliation:** Reconcile this metric against BigCommerce inventory rather than against Target Plus alone, since the Partners portal cannot see your authoritative stock levels, and use Vortex Mind for any divergence investigation. ## Known limitations / merchant FAQs **Q: How often does this number update?** The card reads in real time, but it still depends on the inventory sync between BigCommerce and Target Plus, so there is a short sync lag between a BigCommerce stock change and Target Plus pausing the listing - which is exactly the window this metric exists to expose. **Q: Why is there no equivalent number in the Target Plus Partners portal?** The portal can only see the stock figure Target holds. It has no view of your live BigCommerce inventory, so it cannot tell you a sellable listing is actually out of stock at source. The gap only appears once both channels are joined. **Q: How does this relate to the other cross-channel cards?** This card catches the stock side of the BigCommerce-to-Target sync gap, while the drift card catches content mismatches, the validation card catches feed rejections, and the price card catches spread. Together they map the full surface of channel divergence. **Q: Can I change the alert threshold?** Yes, though the default alerts above zero because any unfulfillable live SKU is a real risk. You can adjust the threshold on the Sensitivity tab if your fulfilment model tolerates a brief gap. *** ### Tracked live in Vortex IQ Nerve Centre *Active Target Plus Listings for OOS SKUs on BC* is one of hundreds of KPI pulses Vortex IQ tracks across Target Plus and 70+ other ecommerce connectors. Nerve Centre runs the detection layer; Vortex Mind investigates the cause when something moves; Ask Viq lets you interrogate any number in plain English. [Start for free](https://app.vortexiq.ai/login) or [book a demo](https://www.vortexiq.ai/contact-us) to see this metric running on your own data.