> ## Documentation Index > Fetch the complete documentation index at: https://docs.vortexiq.ai/llms.txt > Use this file to discover all available pages before exploring further. # Partner Health Composite Crossed Threshold, Target Plus > Partner Health Composite Crossed Threshold for Target Plus stores. Tracked live in Vortex IQ Nerve Centre. How to read it, why it matters, and how to act on it. **Card class:** [Hero](/nerve-centre/overview#card-classes-explained) • **Category:** [Nerve Centre](/nerve-centre/connectors#connectors-by-type) ## At a glance > **Partner Health Composite Crossed Threshold** is the early-warning roll-up for offboarding risk on Target Plus. Target periodically reviews "partner status" using a composite of on-time dispatch SLA, feed-import quality, and brand-presentation compliance, and any one of those triggers crossing its limit can open a partner-status review. This card fires the moment that composite breaches, so you can act before Target's manual review escalates toward partner-status loss. Because Target Plus is invite-only and curated by hand, a sustained breach is one of the few things that can end a partner relationship outright. | | | | --------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | **What it counts** | Whether the rolled-up partner-health composite (SLA, feed rejection, brand flags) has crossed any of Target's partner-review triggers right now. | | **Sample type** | Backend API data from Target Plus, refreshed on the standard data refresh. | | **Why it matters** | A crossed composite is the strongest single predictor of a Target partner-status review, and sustained breaches risk offboarding from an invite-only marketplace you cannot simply re-join. | | **Reading the value** | Treat any non-zero state as a live incident: open the contributing siblings to see which trigger fired and how far past the line it is. | | **Currency** | count | | **Time window** | `RT` | | **Alert trigger** | `SLA<98% OR rejection>2% OR brand-flag spike` | | **Sentiment key** | `tgt_alert_account_health_drop` | | **Roles** | owner, operations, finance | ## Calculation Vortex IQ pulls the underlying partner-scorecard signals from Target Plus on each refresh: rolling on-time dispatch rate, Mirakl feed rejection rate, and the count of open brand-presentation compliance flags. Each signal is compared against the partner-review trigger for that dimension, and the composite is considered "crossed" if any single dimension breaches. The card reports the crossed state in real time rather than a smoothed average, so a sharp move in one dimension surfaces immediately even when the others are healthy. Because it is a roll-up, it does not tell you which dimension broke on its own, which is why it links straight through to the contributing siblings. See the worked example below for how a single SLA dip can flip the composite. ## Worked example *A representative reading of **Partner Health Composite Crossed Threshold** for a typical Target Plus partner.* On 14 Jun 26 a home-goods partner is running comfortably: on-time dispatch at 99.1%, feed rejections near zero, no open brand flags. A carrier pickup is missed over a long weekend and 23 orders slip past their committed shipping deadline. By 17 Jun 26 the rolling on-time SLA has fallen to 97.4%, below the 98% trigger, and this card flips to a crossed state even though feed and brand health are still clean. The owner opens the card, sees the SLA dimension is the cause, and drills into [`on-time-dispatch-rate-partner-sla`](/nerve-centre/kpi-cards/target-plus/on-time-dispatch-rate-partner-sla) and [`late-dispatches-risking-partner-status`](/nerve-centre/kpi-cards/target-plus/late-dispatches-risking-partner-status) to clear the backlog. Use Vortex Mind to trace which orders and carrier caused the dip, and ask Ask Viq in plain English "which dimension pushed my partner health over the line this week?". ## Sibling cards merchants should reference together | Card | Why merchants reach for it | | ---------------------------------------------------------------------------------------------------------------------- | ----------------------------------------------------------------------------------- | | [`on-time-dispatch-rate-partner-sla`](/nerve-centre/kpi-cards/target-plus/on-time-dispatch-rate-partner-sla) | The dispatch dimension of the composite; check it first when the SLA trigger fires. | | [`mirakl-feed-rejections-24h`](/nerve-centre/kpi-cards/target-plus/mirakl-feed-rejections-24h) | Shows whether the feed-rejection dimension is what pushed the composite over. | | [`brand-presentation-compliance-flags`](/nerve-centre/kpi-cards/target-plus/brand-presentation-compliance-flags) | The brand-flag dimension; a spike here can flip the composite on its own. | | [`target-plus-partner-health-score`](/nerve-centre/kpi-cards/target-plus/target-plus-partner-health-score) | The graded score behind this alert, useful for seeing the trend before it breaches. | | [`late-dispatches-risking-partner-status`](/nerve-centre/kpi-cards/target-plus/late-dispatches-risking-partner-status) | Lists the specific late orders eroding the SLA dimension so you can clear them. | ## Reconciling against Target Plus Partners **Where to look in the Target Plus Partners portal:** Open the Partner scorecard, which summarises on-time dispatch, item-defect and cancellation signals, plus the SLA reports and the Mirakl feed import logs. Target's own view is the authority on whether a review has actually opened; this card is designed to flag the breach before Target's periodic review cycle formalises it, so expect Vortex IQ to lead the portal by hours or days. **Why the Vortex IQ value may legitimately differ:** | Reason | Direction | What to do | | --------------- | ------------------------------------------------------------------------------------ | ------------------------------------------------------------------------------------------------- | | Period boundary | Vortex IQ may show crossed before the portal's review window closes | Treat the card as a leading indicator and clear the cause now rather than waiting for the portal. | | Time zone | Rolling SLA windows can align to a different day boundary than the portal | Confirm the dispatch dates in the SLA sibling against the portal's local time. | | Filter scope | Vortex IQ rolls up all live dimensions; the portal may surface them on separate tabs | Check each contributing sibling individually rather than expecting one portal number to match. | **Cross-connector reconciliation:** If the composite breached on the feed dimension, also reconcile against your BigCommerce admin and your Feedonomics import to confirm the source data is correct before assuming Target is at fault. ## Known limitations / merchant FAQs **Q: How often does this card update?** It refreshes on the standard data refresh and is evaluated in real time against the latest partner-scorecard signals, so a breach can appear within a single refresh cycle of the underlying move. **Q: Why does the Target Plus Partners number differ from this card?** Target's portal formalises partner status on its own periodic review cadence, while this card flags the breach as soon as the composite crosses. The gap is intentional: Vortex IQ is meant to warn you ahead of the portal. **Q: How does this relate to the sibling metrics?** It is a roll-up of three siblings: on-time dispatch SLA, Mirakl feed rejections, and brand-presentation compliance flags. When it fires, open those cards to see which dimension caused the breach. **Q: Can I change the alert threshold?** The default trigger string reflects Target's partner-review limits, but you can tune sensitivity in the Sensitivity tab if you want an earlier or later warning for your own operations. *** ### Tracked live in Vortex IQ Nerve Centre *Partner Health Composite Crossed Threshold* is one of hundreds of KPI pulses Vortex IQ tracks across Target Plus and 70+ other ecommerce connectors. Nerve Centre runs the detection layer; Vortex Mind investigates the cause when something moves; Ask Viq lets you interrogate any number in plain English. 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