> ## Documentation Index > Fetch the complete documentation index at: https://docs.vortexiq.ai/llms.txt > Use this file to discover all available pages before exploring further. # Active Vinted Listings for Sold-Elsewhere Items, Vinted > Active Vinted Listings for Sold-Elsewhere Items for Vinted stores. Tracked live in Vortex IQ Nerve Centre. How to read it, why it matters, and how to act on it. **Card class:** [Hero](/nerve-centre/overview#card-classes-explained) • **Category:** [Marketplace](/nerve-centre/connectors#connectors-by-type) ## At a glance > **Active Vinted Listings for Sold-Elsewhere Items** is a cross-channel metric tracked from Vinted data against your other sales channels. It counts items still live on Vinted that have already sold on BigCommerce or another channel. Because resale stock is usually one-of-a-kind, a live listing for an already-sold item is a direct oversell risk: if a Vinted buyer purchases it, you cannot fulfil, and that means a forced cancellation, a refund, and rating damage. This card exists to catch oversells before they happen. | | | | --------------------- | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | **What it counts** | The number of Vinted listings that are still active for items already sold on another channel. | | **Sample type** | Backend API data from Vinted compared against other-channel sales, refreshed on the standard data refresh. | | **Why it matters** | One-of-a-kind resale stock cannot be sold twice. A live listing for a sold item is an oversell waiting to happen, with cancellation, refund, and standing damage as the cost. | | **Reading the value** | Any value above zero is an oversell risk to clear immediately. Each listed item should be pulled or marked sold on Vinted before a buyer purchases it. | | **Currency** | count | | **Time window** | `Real time` | | **Alert trigger** | Fires when one or more sold-elsewhere items remain active on Vinted. | | **Sentiment key** | `vin_xc_listed_but_oos_on_bc` | | **Roles** | owner, operations, finance | ## Calculation Calculated automatically from your Vinted and other-channel data. Vortex IQ matches active Vinted listings to items recorded as sold on another channel and counts any that remain live on Vinted. See the At a glance summary above for what the metric tracks and the worked example below for a typical reading. ## Worked example *A representative reading of **Active Vinted Listings for Sold-Elsewhere Items** for a typical Pro seller on Vinted.* The card reads three. Checking them, all three are vintage jackets that sold through BigCommerce over the weekend, but the sync that should have ended their Vinted listings did not run, so they are still live and buyable on Vinted. The risk is immediate: a Vinted buyer could purchase any of them, forcing a cancellation the moment the seller realises the item is gone. The action is to end those three Vinted listings now, then investigate why the sold-status sync did not propagate so it stops recurring. For deeper investigation, use Vortex Mind to trace the sync gap; for natural-language exploration, ask Ask Viq. ## Sibling cards merchants should reference together | Card | Why merchants reach for it | | ----------------------------------------------------------------------------------------------------- | ---------------------------------------------------------------------- | | [`vin_xc_catalogue_drift_vs_bc`](/nerve-centre/kpi-cards/vinted/listings-drifting-from-bc) | Cross-channel sibling: broader catalogue drift including availability. | | [`vin_xc_price_parity`](/nerve-centre/kpi-cards/vinted/same-item-priced-differently-vs-mercari-depop) | Cross-channel sibling: price gaps across resale platforms. | | [`vin_out_of_stock_listings`](/nerve-centre/kpi-cards/vinted/out-of-stock-listings) | Listing-health sibling: out-of-stock listings on Vinted itself. | | [`vin_revenue_at_risk`](/nerve-centre/kpi-cards/vinted/revenue-at-risk) | Executive sibling: revenue exposed to oversell cancellations. | | [`vin_active_listings`](/nerve-centre/kpi-cards/vinted/active-listings) | Listing-health sibling: the live listings being checked. | ## Reconciling against Vinted **Where to look in Vinted's own dashboard:** Vinted shows the listing as active and buyable, with no knowledge that the item sold elsewhere, so it cannot flag the conflict on its own. Reconcile by taking a flagged item and confirming it shows as sold on the other channel while still active on Vinted. **Why the Vortex IQ value may legitimately differ:** | Reason | Direction | What to do | | ----------------------------------------------------------------------------------------------------------------------------------- | ---------------------------------------- | --------------------------------------------- | | **Sync timing.** A sale just recorded elsewhere may not have ended the Vinted listing yet, which is exactly what this card catches. | Higher right after an other-channel sale | Treat the count as the work queue, not noise. | | **Match basis.** Detection relies on matching the Vinted listing to the other-channel item; unmatched items are excluded. | Variable | Confirm SKU match coverage. | | **Sold definition.** What counts as sold elsewhere (paid, shipped, fulfilled) may vary by channel. | Variable | Confirm the sold-status definition. | **Cross-connector reconciliation:** this card is the acute cross-channel availability check; complement it with catalogue drift and on-Vinted out-of-stock. For divergence investigations, use Vortex Mind. ## Known limitations / merchant FAQs **Q: How often does Active Vinted Listings for Sold-Elsewhere Items update?** It refreshes on the standard data refresh (typically every 30-60 minutes for live integrations). After ending the flagged listings, force a manual refresh to confirm the count clears. **Q: Why does my Vinted dashboard show a different number?** Vinted cannot show this conflict at all, because it has no view of your other channels. The count reflects exactly the gap Vinted cannot see: items sold elsewhere but still live on Vinted. Differences versus your own check come down to sync timing, SKU matching, and the sold-status definition. **Q: How does Active Vinted Listings for Sold-Elsewhere Items relate to other cross-channel metrics?** It is the sharpest availability case within the broader catalogue-drift picture. Drift covers any field divergence; this card isolates the most costly one, oversell risk, so it deserves immediate action. **Q: Can I customise the alert threshold?** By default any sold-elsewhere item still live is flagged, but the sensitivity is configurable per profile in the Sensitivity tab. Most sellers keep it at zero tolerance because each item is a real oversell risk. *** ### Tracked live in Vortex IQ Nerve Centre *Active Vinted Listings for Sold-Elsewhere Items* is one of hundreds of KPI pulses Vortex IQ tracks across Vinted and 70+ other ecommerce connectors. Nerve Centre runs the detection layer; Vortex Mind investigates the cause when something moves; Ask Viq lets you interrogate any number in plain English. [Start for free](https://app.vortexiq.ai/login) or [book a demo](https://www.vortexiq.ai/contact-us) to see this metric running on your own data.