> ## Documentation Index > Fetch the complete documentation index at: https://docs.vortexiq.ai/llms.txt > Use this file to discover all available pages before exploring further. # Net Revenue (Buyer Protection paid by buyer), Vinted > Net Revenue (Buyer Protection paid by buyer) for Vinted stores. Tracked live in Vortex IQ Nerve Centre. How to read it, why it matters, and how to act on it. **Card class:** [Non-Hero](/nerve-centre/overview#card-classes-explained) • **Category:** [Marketplace](/nerve-centre/connectors#connectors-by-type) ## At a glance > **Net Revenue (Buyer Protection paid by buyer)** is a sales metric tracked from Vinted data. It captures what the seller actually keeps under Vinted's distinctive model: there are no selling fees for sellers, the buyer pays the Buyer Protection fee on top of the price, so net revenue is the sale price less any optional Wardrobe Spotlight promotion the seller chose to run. It is the cleanest read of true take-home from Vinted sales. | | | | --------------------- | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | **What it counts** | Seller take-home revenue over the selected period: sale price collected, minus any optional Wardrobe Spotlight promotion spend, with the buyer-paid Buyer Protection fee excluded because the seller never receives it. | | **Sample type** | Backend API data from Vinted, refreshed on the standard data refresh. | | **Why it matters** | Because Vinted charges sellers no commission, net revenue tracks gross closely. The main drag is voluntary promotion spend, so this card shows whether promotion is eating into take-home. | | **Reading the value** | Compare against the prior period. A net figure falling faster than gross usually means promotion spend rose without a matching sales lift. | | **Currency** | currency | | **Time window** | `30D vs prior period` | | **Alert trigger** | Fires when net revenue drops more than the configured amount versus the prior period. | | **Sentiment key** | `vin_net_revenue` | | **Roles** | owner, finance | ## Calculation Calculated automatically from your Vinted data. Vortex IQ takes the sale value collected over the selected period and subtracts any optional Wardrobe Spotlight promotion spend, leaving the buyer-paid Buyer Protection fee out since the seller does not receive it. The result is compared against the prior period. See the At a glance summary above for what the metric tracks and the worked example below for a typical reading. ## Worked example *A representative reading of **Net Revenue (Buyer Protection paid by buyer)** for a typical Pro seller on Vinted.* Over a 30-day window gross sales come to 4,200 and the seller spent 180 on Wardrobe Spotlight promotions, so net revenue reads 4,020. Buyers paid their Buyer Protection fees separately, which never touch the seller balance and so are excluded. In the prior period net was 4,150 on lower promotion spend. The dip is not a sales problem, it is promotion spend climbing without a clear sales lift. The action is to review which Spotlight pushes actually drove sales and cut the ones that did not. For deeper investigation, use Vortex Mind to attribute promotion spend to outcomes; for natural-language exploration, ask Ask Viq. ## Sibling cards merchants should reference together | Card | Why merchants reach for it | | ----------------------------------------------------------------------- | ------------------------------------------------------ | | [`vin_total_revenue`](/nerve-centre/kpi-cards/vinted/total-revenue) | Sales sibling: gross revenue before promotion spend. | | [`vin_fee_pct`](/nerve-centre/kpi-cards/vinted/fees-as-of-revenue) | Economics sibling: effective cost as a share of gross. | | [`vin_aov`](/nerve-centre/kpi-cards/vinted/average-order-value) | Sales sibling: average sale price per order. | | [`vin_order_count`](/nerve-centre/kpi-cards/vinted/total-transactions) | Sales sibling: order volume behind the revenue. | | [`vin_revenue_trend`](/nerve-centre/kpi-cards/vinted/revenue-over-time) | Sales sibling: revenue trajectory over time. | ## Reconciling against Vinted **Where to look in Vinted's own dashboard:** Vinted shows your balance and payout history, where the amounts credited from sales appear, and your Wardrobe Spotlight purchases in the billing or promotions area. Reconcile by taking credited sale amounts and subtracting promotion spend for the same window. **Why the Vortex IQ value may legitimately differ:** | Reason | Direction | What to do | | ---------------------------------------------------------------------------------------------------------------------------------------- | ---------------------------- | ---------------------------------------------------------- | | **Buyer-protection treatment.** Vortex IQ excludes the buyer-paid protection fee; if you total buyer-facing prices you will read higher. | Higher in a buyer-total view | Compare on seller-credited amounts, not buyer totals. | | **Promotion timing.** Spotlight spend is dated when charged; a sale it drove may land in a different window. | Variable | Allow for promotion and sale falling in different periods. | | **Period boundary.** Vortex IQ uses 30-day rolling; balance views may use calendar months. | Variable | Match the period range. | **Cross-connector reconciliation:** complement with total revenue and effective cost for the full economics picture. For divergence investigations, use Vortex Mind. ## Known limitations / merchant FAQs **Q: How often does Net Revenue (Buyer Protection paid by buyer) update?** It refreshes on the standard data refresh (typically every 30-60 minutes for live integrations). For an immediate read, force a manual refresh from the dashboard. **Q: Why does my Vinted dashboard show a different number?** The usual reasons are buyer-protection treatment (this card excludes the buyer-paid fee the seller never receives), promotion-spend timing versus the sales it drove, and period boundaries. Compare on seller-credited amounts before assuming a real divergence. **Q: How does Net Revenue relate to other sales metrics?** On Vinted, with no seller commission, net tracks gross closely, so the gap between this card and total revenue is mostly promotion spend. Read the two together with the effective-cost card to see where take-home leaks. **Q: Can I customise the alert threshold?** Yes, the drop sensitivity versus the prior period is configurable per profile in the Sensitivity tab. Set it to your normal revenue volatility rather than the generic default. *** ### Tracked live in Vortex IQ Nerve Centre *Net Revenue (Buyer Protection paid by buyer)* is one of hundreds of KPI pulses Vortex IQ tracks across Vinted and 70+ other ecommerce connectors. Nerve Centre runs the detection layer; Vortex Mind investigates the cause when something moves; Ask Viq lets you interrogate any number in plain English. [Start for free](https://app.vortexiq.ai/login) or [book a demo](https://www.vortexiq.ai/contact-us) to see this metric running on your own data.