> ## Documentation Index
> Fetch the complete documentation index at: https://docs.vortexiq.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Vinted sentiment settings, Vortex IQ Nerve Centre

> Industry-standard benchmark bands Vortex IQ AI OS uses to flag Vinted KPIs as Performing Well or Needs Attention, and how to tune them per company.

**[Nerve Centre KPIs](/nerve-centre/kpi-cards/vinted) · [Audit Profile](/nerve-centre/kpi-cards/vinted/audit) · [Sentiment Settings](/nerve-centre/kpi-cards/vinted/sentiment)**

Vortex IQ **AI OS** ships **industry-standard benchmark bands** for each Vinted KPI, so your dashboard flags **Performing Well** or **Needs Attention** the moment you connect. **11** of the 32 Vinted cards are sentiment-tuned; the rest are informational (counts, lists, breakdowns) with no good/bad direction.

The benchmarks below are a starting point grounded in industry standards. Adjust any **Good** or **Bad** threshold to match your business and **save it for your company** in **Settings → Dashboard Settings → Sensitivity**.

## How sentiment powers triage

Sentiment turns the dashboard into a focus list. Every KPI is sorted into one of three states you can filter on:

* **Performing** - comfortably inside the good band.
* **Needs Attention** - has breached the band you set. This is where to act.
* **Stable** - within range, or an informational card with no good/bad direction.

Any KPI that has not met its sentiment band is flagged **Needs Attention**, so you go straight to the handful of cards that need action instead of scanning hundreds of charts.

| Card                                                                                                                              | Direction        | Good | Bad | Unit  |
| --------------------------------------------------------------------------------------------------------------------------------- | ---------------- | ---- | --- | ----- |
| [Active Vinted Listings for Sold-Elsewhere Items](/nerve-centre/kpi-cards/vinted/active-vinted-listings-for-sold-elsewhere-items) | Lower is better  | 0    | 5   | Count |
| [Brand + Size + Condition Completeness](/nerve-centre/kpi-cards/vinted/brand-size-condition-completeness)                         | Lower is better  | 5    | 50  | %     |
| [Buyer Protection Complaint Rate](/nerve-centre/kpi-cards/vinted/buyer-protection-complaint-rate)                                 | Lower is better  | 5    | 15  | %     |
| [Buyer-Protection / Rating Threshold Crossed](/nerve-centre/kpi-cards/vinted/buyer-protection-rating-threshold-crossed)           | Higher is better | 95   | 85  | Count |
| [Days Since Last Payout](/nerve-centre/kpi-cards/vinted/days-since-last-payout)                                                   | Lower is better  | 7    | 21  | Count |
| [Feedback Rating](/nerve-centre/kpi-cards/vinted/feedback-rating)                                                                 | Higher is better | 95   | 85  | Count |
| [Listings Drifting from BC](/nerve-centre/kpi-cards/vinted/listings-drifting-from-bc)                                             | Lower is better  | 5    | 50  | Count |
| [Listings Failing Feedonomics Validation](/nerve-centre/kpi-cards/vinted/listings-failing-feedonomics-validation)                 | Lower is better  | 5    | 50  | %     |
| [Listings with \<2 Photos](/nerve-centre/kpi-cards/vinted/listings-with-2-photos)                                                 | Lower is better  | 5    | 50  | %     |
| [Vinted Effective Cost % (vs gross)](/nerve-centre/kpi-cards/vinted/vinted-effective-cost-vs-gross)                               | Lower is better  | 12   | 18  | %     |
| [Vinted Removed Listings (24h)](/nerve-centre/kpi-cards/vinted/vinted-removed-listings-24h)                                       | Lower is better  | 5    | 50  | Count |