> ## Documentation Index
> Fetch the complete documentation index at: https://docs.vortexiq.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# AOV by State, Walmart Marketplace

> AOV by State for Walmart Marketplace stores. Tracked live in Vortex IQ Nerve Centre. How to read it, why it matters, and how to act on it.

**Card class:** [Non-Hero](/nerve-centre/overview#card-classes-explained)  •  **Category:** [Marketplace](/nerve-centre/connectors#connectors-by-type)

## At a glance

> This card breaks average order value down by US state, showing where on the Walmart Marketplace map your highest-value baskets land. It turns one blended AOV number into a geographic picture, so you can see which states pull your average up and which drag it down. Sellers watch it to target promotions, shipping options, and assortment by region.

|                       |                                                                                                                                  |
| --------------------- | -------------------------------------------------------------------------------------------------------------------------------- |
| **What it counts**    | Average order value for Walmart orders, grouped by the destination US state.                                                     |
| **Sample type**       | Backend API data from Walmart Marketplace, refreshed on the standard data refresh.                                               |
| **Why it matters**    | State-level AOV reveals regional demand and margin pockets, guiding where to focus promotions, bundles, and shipping incentives. |
| **Reading the value** | Compare states against your blended AOV; states well above or below the average are the ones worth investigating.                |
| **Currency**          | the store currency                                                                                                               |
| **Time window**       | `30D`                                                                                                                            |
| **Alert trigger**     | `-`                                                                                                                              |
| **Sentiment key**     | `wal_aov_by_state`                                                                                                               |
| **Roles**             | owner, marketing                                                                                                                 |

## Calculation

Vortex IQ takes Walmart order revenue over the selected window and divides it by order count within each destination state to produce a per-state average. The result is rendered as a bar comparison so high and low states stand out at a glance. As described in the At a glance summary, read each bar against your blended AOV; the worked example below shows how a single state can skew the overall figure.

## Worked example

*A representative reading of **AOV by State** for a typical merchant on Walmart Marketplace.* Over the 30 days to 12 Mar 26 a seller sees a blended AOV around a representative $48, but Texas and California sit near $61 while several smaller states sit near \$34. The reading means a handful of high-value states are lifting the blended figure, so the action is to test a free-shipping threshold or bundle promotion in the lower-AOV states to lift baskets there rather than assuming the blended number applies everywhere. For deeper investigation, use Vortex Mind to trace upstream causes; for natural-language exploration, ask Ask Viq.

## Sibling cards merchants should reference together

| Card                                                                                 | Why merchants reach for it                                                  |
| ------------------------------------------------------------------------------------ | --------------------------------------------------------------------------- |
| [`wal_aov`](/nerve-centre/kpi-cards/walmart-marketplace/average-order-value)         | The blended average this card decomposes by geography.                      |
| [`wal_orders_by_state`](/nerve-centre/kpi-cards/walmart-marketplace/orders-by-state) | Pairs order volume with AOV to find both high-value and high-volume states. |
| [`wal_total_revenue`](/nerve-centre/kpi-cards/walmart-marketplace/total-revenue)     | Connects state-level AOV to the overall revenue contribution.               |
| [`wal_order_count`](/nerve-centre/kpi-cards/walmart-marketplace/total-transactions)  | The order base used in the per-state average.                               |
| [`wal_revenue_trend`](/nerve-centre/kpi-cards/walmart-marketplace/revenue-over-time) | Shows whether regional AOV shifts are moving total revenue over time.       |

## Reconciling against Walmart Seller Center

**Where to look in Walmart Seller Center:**

Cross-check against the Order Management area, where shipping destinations are recorded, and any sales or analytics reporting that breaks revenue down by region. Seller Center geography views may aggregate differently from the state grouping used here.

**Why the Vortex IQ value may legitimately differ:**

| Reason                                                                                                         | Direction | What to do               |
| -------------------------------------------------------------------------------------------------------------- | --------- | ------------------------ |
| **Period boundary.** Vortex IQ uses 30D rolling by default; Seller Center may use calendar periods.            | Variable  | Match the period range.  |
| **Time zone.** Seller Center uses the account time zone; Vortex IQ aligns to the merchant reporting time zone. | Marginal  | Confirm time zone match. |
| **Filter scope.** Profile-level filters (fulfilment type, test orders) may narrow the Vortex IQ view.          | Variable  | Match filter settings.   |

**Cross-connector reconciliation:** complement with sibling cards in the same category for the full diagnostic picture. For divergence investigations, use Vortex Mind.

## Known limitations / merchant FAQs

**Q: How often does AOV by State update?**
The card refreshes on the standard data refresh (typically every 30-60 minutes for live integrations). For real-time signals, force a manual refresh from the dashboard.

**Q: Why does my Walmart Seller Center show a different number?**
Seller Center may attribute orders to region differently or use a calendar period, while Vortex IQ uses a rolling 30-day window grouped by destination state. Time-zone and filter scope (fulfilment type or test orders) can also move a few orders between states or periods.

**Q: Which state is used when billing and shipping addresses differ?**
This card groups by the order's shipping destination, since that is what reflects where demand physically lands, not the buyer's billing region.

**Q: Can I customise the alert threshold?**
Yes, sensitivity thresholds are configurable per profile in the Sensitivity tab. Adjust to match your business baseline rather than relying on the generic default.

***

### Tracked live in Vortex IQ Nerve Centre

*AOV by State* is one of hundreds of KPI pulses Vortex IQ tracks across Walmart Marketplace and 70+ other ecommerce connectors. Nerve Centre runs the detection layer; Vortex Mind investigates the cause when something moves; Ask Viq lets you interrogate any number in plain English.

[Start for free](https://app.vortexiq.ai/login) or [book a demo](https://www.vortexiq.ai/contact-us) to see this metric running on your own data.
