> ## Documentation Index
> Fetch the complete documentation index at: https://docs.vortexiq.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Days Since Last Payout, Walmart Marketplace

> Days Since Last Payout for Walmart Marketplace stores. Tracked live in Vortex IQ Nerve Centre. How to read it, why it matters, and how to act on it.

**Card class:** [Non-Hero](/nerve-centre/overview#card-classes-explained)  •  **Category:** [Marketplace](/nerve-centre/connectors#connectors-by-type)

## At a glance

> Days Since Last Payout tracks how long it has been since Walmart last settled funds into your account. Walmart pays sellers on a roughly bi-weekly cycle, so this number tells you whether settlements are arriving on the expected rhythm. A figure that climbs past the normal cadence is an early warning of a payment hold, banking issue, or account standing problem.

|                       |                                                                                                    |
| --------------------- | -------------------------------------------------------------------------------------------------- |
| **What it counts**    | The number of days elapsed since your most recent completed Walmart Marketplace payout.            |
| **Sample type**       | Backend API data from Walmart Marketplace, refreshed on the standard data refresh.                 |
| **Why it matters**    | A stretched gap can mean a payment hold or account issue is delaying cash you have already earned. |
| **Reading the value** | Lower is healthier; a number creeping above the normal bi-weekly cycle warrants investigation.     |
| **Currency**          | count                                                                                              |
| **Time window**       | `RT`                                                                                               |
| **Alert trigger**     | `>14d (Walmart bi-weekly)`                                                                         |
| **Sentiment key**     | `wal_payout_age`                                                                                   |
| **Roles**             | owner, finance                                                                                     |

## Calculation

Vortex IQ reads the date of your most recent completed Walmart Marketplace payout and measures the elapsed days up to the current moment. Because the window is real time, the value increments each day until the next settlement clears and resets it. As noted in the At a glance summary, the unit is a simple day count. The worked example below shows how the figure crossing its bi-weekly cadence prompts a check.

## Worked example

*A representative reading of **Days Since Last Payout** for a typical merchant on Walmart Marketplace.* On 12 Mar 26 a seller used to a payout every fortnight sees this card reading 16 days, past the 14-day bi-weekly expectation. No new settlement has landed and pending payouts are building. The likely causes are a banking detail mismatch or a temporary hold tied to account standing. The action is to confirm bank and tax details in Seller Center and check for any performance flags before raising a case with Walmart. For deeper investigation, use Vortex Mind to trace upstream causes; for natural-language exploration, ask Ask Viq.

## Sibling cards merchants should reference together

| Card                                                                                  | Why merchants reach for it                                    |
| ------------------------------------------------------------------------------------- | ------------------------------------------------------------- |
| [`wal_payout_age`](/nerve-centre/kpi-cards/walmart-marketplace/oldest-pending-payout) | Shows how long the oldest unsettled payout has been waiting.  |
| [`wal_payouts_pending`](/nerve-centre/kpi-cards/walmart-marketplace/pending-payouts)  | Quantifies the cash currently waiting to be settled.          |
| [`wal_fee_total`](/nerve-centre/kpi-cards/walmart-marketplace/marketplace-fees-paid)  | Fees deducted before settlement affect the payout amount.     |
| [`wal_fee_pct`](/nerve-centre/kpi-cards/walmart-marketplace/fees-as-of-revenue)       | Frames fee drag as a share of revenue around payout timing.   |
| [`wal_total_revenue`](/nerve-centre/kpi-cards/walmart-marketplace/total-revenue)      | Provides the revenue context behind expected settlement size. |

## Reconciling against Walmart Seller Center

**Where to look in Walmart Seller Center:**

Verify against the Payments area, where Walmart lists settlement history and the date of each completed payout. Comparing the most recent payout date there with today should match this card's count.

**Why the Vortex IQ value may legitimately differ:**

| Reason                                                                                                         | Direction | What to do               |
| -------------------------------------------------------------------------------------------------------------- | --------- | ------------------------ |
| **Period boundary.** Vortex IQ uses RT rolling by default; Seller Center may use calendar periods.             | Variable  | Match the period range.  |
| **Time zone.** Seller Center uses the account time zone; Vortex IQ aligns to the merchant reporting time zone. | Marginal  | Confirm time zone match. |
| **Filter scope.** Profile-level filters (fulfilment type, test orders) may narrow the Vortex IQ view.          | Variable  | Match filter settings.   |

**Cross-connector reconciliation:** complement with sibling cards in the same category for the full diagnostic picture. For divergence investigations, use Vortex Mind.

## Known limitations / merchant FAQs

**Q: How often does Days Since Last Payout update?**
The card refreshes on the standard data refresh (typically every 30-60 minutes for live integrations). For real-time signals, force a manual refresh from the dashboard.

**Q: Why does my Walmart Seller Center show a different number?**
A payout that has just been initiated may not yet show as completed in the data feed, so the count can lag the settlement you see processing in Seller Center. Time-zone differences at the day boundary can also shift the count by a day.

**Q: Is a high value always a problem?**
Not necessarily. The number naturally rises between scheduled bi-weekly settlements and resets when the next payout clears. It only warrants action when it clearly exceeds your normal cycle length.

**Q: Can I customise the alert threshold?**
Yes, sensitivity thresholds are configurable per profile in the Sensitivity tab. Adjust to match your business baseline rather than relying on the generic default.

***

### Tracked live in Vortex IQ Nerve Centre

*Days Since Last Payout* is one of hundreds of KPI pulses Vortex IQ tracks across Walmart Marketplace and 70+ other ecommerce connectors. Nerve Centre runs the detection layer; Vortex Mind investigates the cause when something moves; Ask Viq lets you interrogate any number in plain English.

[Start for free](https://app.vortexiq.ai/login) or [book a demo](https://www.vortexiq.ai/contact-us) to see this metric running on your own data.