> ## Documentation Index > Fetch the complete documentation index at: https://docs.vortexiq.ai/llms.txt > Use this file to discover all available pages before exploring further. # Stale Listings (>180d no update), Walmart Marketplace > Stale Listings (>180d no update) for Walmart Marketplace stores. Tracked live in Vortex IQ Nerve Centre. How to read it, why it matters, and how to act on it. **Card class:** [Non-Hero](/nerve-centre/overview#card-classes-explained) • **Category:** [Marketplace](/nerve-centre/connectors#connectors-by-type) ## At a glance > Stale Listings counts the items on your Walmart Marketplace catalogue that have had no update for more than 180 days. Stale items tend to carry outdated prices, thin content, and ageing Listing Quality Scores, which quietly drags down discoverability. It is a housekeeping signal that points to where catalogue maintenance has fallen behind. | | | | --------------------- | ---------------------------------------------------------------------------------------------------------------------------------------------------- | | **What it counts** | The number of Walmart Marketplace listings with no content, price, or inventory update in the last 180 days. | | **Sample type** | Backend API data from Walmart Marketplace, refreshed on the standard data refresh. | | **Why it matters** | Long-stale listings drift out of date on price and content, erode Listing Quality Score, and lose search relevance against fresher competitor items. | | **Reading the value** | Lower is better; a rising count means more of the catalogue is going untouched. | | **Currency** | count | | **Time window** | `RT` | | **Alert trigger** | `>10% of catalogue` | | **Sentiment key** | `wal_stale_listings` | | **Roles** | owner, operations, marketing | ## Calculation The value is derived by counting Walmart Marketplace listings whose most recent update timestamp is more than 180 days before the current refresh. It is a real-time snapshot rather than a windowed average, so it reflects the catalogue as it stands at the last data refresh. See the At a glance summary for the unit, and the worked example below for how the count reads in practice. ## Worked example *A representative reading of **Stale Listings (>180d no update)** for a typical merchant on Walmart Marketplace.* On 12 Mar 26 a seller with a 2,400-item catalogue sees 312 listings flagged as stale, comfortably over a tenth of the range. Most are seasonal SKUs that were published once and never refreshed, so their prices no longer match the BigCommerce source-of-truth and their images are low resolution. The action is to batch the stale set, refresh price and content, and retire any genuine dead stock so the live catalogue stays clean. For deeper investigation, use Vortex Mind to trace upstream causes; for natural-language exploration, ask Ask Viq. ## Sibling cards merchants should reference together | Card | Why merchants reach for it | | ----------------------------------------------------------------------------------------------------------------------- | -------------------------------------------------------------------- | | [`wal_total_listings`](/nerve-centre/kpi-cards/walmart-marketplace/total-listings) | Gives the catalogue denominator so the stale count reads as a share. | | [`wal_avg_lqs`](/nerve-centre/kpi-cards/walmart-marketplace/listing-quality-score) | Stale items usually pull the average Listing Quality Score down. | | [`wal_lqs_below_threshold`](/nerve-centre/kpi-cards/walmart-marketplace/listings-with-lqs-60-suppressed) | Shows which low-quality items are being suppressed in search. | | [`wal_attribute_completeness`](/nerve-centre/kpi-cards/walmart-marketplace/required-attribute-completeness) | Stale listings often have gaps in required attributes. | | [`wal_xc_catalogue_drift_vs_bc`](/nerve-centre/kpi-cards/walmart-marketplace/listings-drifting-from-bc-source-of-truth) | Confirms whether stale items have drifted from BigCommerce. | ## Reconciling against Walmart Seller Center **Where to look in Walmart Seller Center:** Open the Item / Catalog area and sort or filter by last-updated date to locate listings that have not changed in months; the Listing Quality dashboard helps confirm the downstream quality impact. **Why the Vortex IQ value may legitimately differ:** | Reason | Direction | What to do | | -------------------------------------------------------------------------------------------------------------- | --------- | ------------------------ | | **Period boundary.** Vortex IQ uses RT rolling by default; Seller Center may use calendar periods. | Variable | Match the period range. | | **Time zone.** Seller Center uses the account time zone; Vortex IQ aligns to the merchant reporting time zone. | Marginal | Confirm time zone match. | | **Filter scope.** Profile-level filters (fulfilment type, test orders) may narrow the Vortex IQ view. | Variable | Match filter settings. | **Cross-connector reconciliation:** complement with sibling cards in the same category for the full diagnostic picture. For divergence investigations, use Vortex Mind. ## Known limitations / merchant FAQs **Q: How often does Stale Listings (>180d no update) update?** The card refreshes on the standard data refresh (typically every 30-60 minutes for live integrations). For real-time signals, force a manual refresh from the dashboard. **Q: Why does my Walmart Seller Center show a different number?** Seller Center may define "last updated" against a different event than Vortex IQ, for example counting only catalogue edits and not inventory syncs. Aligning on what counts as an update usually explains the gap. **Q: Does a price or inventory sync reset the 180-day clock?** Any genuine update to the listing, including price and inventory changes, resets the staleness clock. Automated feed pushes that do not change values may not, so confirm your feed is writing real updates. **Q: Can I customise the alert threshold?** Yes, sensitivity thresholds are configurable per profile in the Sensitivity tab. Adjust to match your business baseline rather than relying on the generic default. *** ### Tracked live in Vortex IQ Nerve Centre *Stale Listings (>180d no update)* is one of hundreds of KPI pulses Vortex IQ tracks across Walmart Marketplace and 70+ other ecommerce connectors. Nerve Centre runs the detection layer; Vortex Mind investigates the cause when something moves; Ask Viq lets you interrogate any number in plain English. [Start for free](https://app.vortexiq.ai/login) or [book a demo](https://www.vortexiq.ai/contact-us) to see this metric running on your own data.